Cavalier Ford at Chesapeake Square

Reviews

• BP

  Bianca Pillmore

  2 days ago
  3.0
  My husband and I came to cavalier and purchased a vehicle for our growing family, we purchased back in the middle of November but wanted to wait to leave a review to see how the car itself would fit us. I’m now writing in March just a few months later to say I’m disappointed. The car fax stated the previous owner replaced springs so we had thought they were still breaking in and looked past the noise when hitting bumps but soon after realized they were actually over worn and close to the rear tires, It’s only gotten worse over every bump, you can feel it through the whole car, we brought this said vehicle to the service side of this dealership and the guy told us the back springs were extremely warn out which is quite frustrating to hear when you’ve only had the vehicle for a couple of months. I did reach out to the salesman and waited a few days for a response which I didn’t get.We were told the cars go through a very “thorough inspection” before buying it but I’d say otherwise.. I absolutely understand that cars have their issues but we already have to put money into this car and we’re only 3 payments in. The buying process and actual experience was fine but just make sure you really know what you’re buying before getting it.
• JG

  Joey Gargaro

  3 days ago
  5.0
  So after walking out of 2 other dealerships I finally find old school customer service at Cavalier. Keith my salesman with the help of Drew the sales manager was quick to help me find what I wanted. They had to bring in the truck I liked from a partner dealership. They didnt try to force me into something I didnt like. They made sure we took advantage of all of the year end incentives and made a great deal for me. Matt in the finance office was easy to work with not shoving a bunch of stuff down my throat I didnt want and was able to give a price on an extended warranty I couldn't refuse. Over all a great experience.
• GS

  Greg Staylor

  5 days ago
  5.0
  We had an excellent experience with our most recent vehicle service at Chesapeake Square Cavalier Ford. We highly recommend the service team at this location.
• CM

  C Martin

  5 days ago
  3.0
  The phones doesn't work in the service department! Poor communication when they have your vehicle but when you have a reservation, they contact you all day!
• TW

  Tim Walters

  Feb 20, 2026
  5.0
  I needed a repair to my truck. The intake was simple and quick. The repair was done on day 2 as day 1 was a diagnostic and parts order day. My truck was repaired quickly and without issue. Cavalier will be my go to for Ford repairs from now on. Very pleased. And thanks to the Cavalier team for a great experience.