Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Kempsville Rd in Chesapeake, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chesapeake, VA or call us at (757) 382-4234.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.6
324 reviews
5 stars
239
4 stars
54
3 stars
15
2 stars
5
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting their friendliness, professionalism, and willingness to help.
Knowledgeable Staff
Several reviews noted the staff's expertise and ability to provide helpful information and solutions for various automotive issues.
Mixed Experiences
While many customers had positive interactions, some reported negative experiences, particularly regarding product knowledge and service quality.
Quick Service
Customers appreciated the fast service, especially for battery replacements and other urgent needs.
Respectful Treatment
Several reviews emphasized the respectful treatment of customers, particularly women, which was appreciated by those who felt vulnerable in automotive settings.
- CLCourtney LareOct 4, 20255.0The guys recommended a shop to get a nail in my tire fixed rather than buying a patch at the store. They made recommendations to keep me safe rather than to make a sale, and as a woman shopping alone I really appreciated it.
- CHCelia HerronSep 22, 20255.0I really appreciate everything the 3- men in the location did for me, related to a battery issues. I had been to several places and finally came to the conclusion, no one wanted to help and buying everything to do it myself was just STUPIDITY. I am majorly a little 2-weeks post-op surgery and my hands would not have done what needed doing and what was on “YOUTUBE,” was a joke!!! So, I called 1st and Bryce (the Manager ) was very kind and give me information to make the decision worth coming to the store. Anthony, was my sales person! And, Kelvin was present as well. I had “green corrosion,” on a Battery Post! This is a relative new battery or I thought so??? Well, these men did a wonderful job, educating me on: “ batteries, make of cars and some of the reasons why my rather new battery (2-years) old was doing this!!!” I purchase a GREAT BATTERY and they put it in for me. I also, did complete diagnostic test for any other issues and everything was fine! This MEN WERE GREAT! THEY DID NOT TRY TO BEAT ME and “went above and beyond to teach me what was some of the major complications causing this to happen!” I “Highly recommend coming here!” I am tired of auto service men, taking advantage of me because I am a woman!” It was worth my drive, time, and received knowledge that was with GOLD! I “GOT AN EXCELLENT BATTERY and SERVICE.” I was treated with “PURE EXCELLENCE and RESPECT.” Blessings, Celia Herron
- LMLinda MorganSep 21, 20252.0They seemed to have no knowledge about the wiper blades needed for my car.
- AHAnthony HuntSep 16, 20255.0Great customer interaction and exemplary customer service has always been my experience for the last few years of visiting this location. Also want to give thanks to employee Anthony Laramore who has always displayed and extended courtesy, professionalism plus a willingness to help my family. Matter of fact the entire staff listen and offer help which is appreciated because they’re truly professional. I recommend this location for help and assistance of auto issues. May even get a smile and some laughter for free!!
- KWKym WinfieldSep 15, 20255.0I have come to this location plenty of times but today takes the cake. Bryce help me solve a problem that I thought was impossible to solve. He did it quickly politely and discreetly. Thank u guys so much for the help today keep up the good work.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Chesapeake, VA is open from 7:30 AM to 9:00 PM Monday through Friday.
Does AutoZone Auto Parts offer services on weekends?
Yes, it is open on Saturdays from 7:30 AM to 8:00 PM and on Sundays from 8:00 AM to 8:00 PM.
What types of auto parts and brands does AutoZone in Chesapeake carry?
They carry auto parts including brake pads, car batteries, accessories, and brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, and Valvoline.
Does this AutoZone location provide in-store pickup and same-day delivery?
Yes, AutoZone Kempsville Rd offers both in-store pickup and same-day delivery services.
Can customers shop in-store and use curbside pickup at this AutoZone?
Yes, customers can shop inside the store and also use curbside pickup service.
What is the address and contact number for AutoZone Auto Parts at Kempsville Rd?
The address is 1402 Kempsville Rd, Chesapeake, VA 23320. You can reach them at (757) 382-4234.
Are there dining options near AutoZone on Kempsville Rd?
Yes, Wendy's fast food restaurant is located nearby, convenient for grabbing a quick meal before or after your visit to AutoZone.
Is there a Starbucks near AutoZone Kempsville Rd for coffee or a quick break?
Yes, Starbucks is located close by, offering coffee and cafe options if you want to relax during your visit.
What nearby services are available for package shipping close to AutoZone Auto Parts?
The UPS Access Point location nearby provides courier and shipping services for your convenience.
Are there any fitness or recreational venues close to AutoZone in Chesapeake?
Ata Thomas' Black Belt Academy, a sports and recreation venue, is nearby where you can engage in martial arts and fitness activities.