AutoZone Auto Parts

4.5
321 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Battlefield Blvd. S in Chesapeake, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chesapeake, VA or call us at (757) 482-8778.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
338 Battlefield Blvd S, Chesapeake, VA
23322, United States

Hours

Reviews

4.5
321 reviews
5 stars
243
4 stars
44
3 stars
10
2 stars
3
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others, particularly managers, received criticism for rudeness and poor attitudes.

Staff Knowledge

Many customers highlighted the staff's knowledge and willingness to assist with finding the right parts and providing advice, contributing to positive experiences.

Store Environment

The store environment is generally described as clean and organized, although some customers noted a lack of friendliness among certain staff members.

Product Availability

Customers frequently mentioned that the store usually has the parts they need in stock, making it a reliable choice for automotive supplies.

Employee Recognition

Specific employees, particularly Rico, received numerous commendations for their exceptional service and helpfulness, enhancing the overall customer experience.
  • SS
    Sollicitus
    Nov 16, 2025
    5.0
    Came in for a new battery and Bob S. came through and installed it for me! Super nice and friendly technician! Pleasant experience all around! Definitely recommend coming here if you need a battery looked at or installed!
  • LK
    Linda Kanjanabout
    Nov 5, 2025
    5.0
    John T. is what a 5-star customer service represents. Friendly from the beginning, listened to my problems, then took the initiative to double check everything was working correctly on my car to make sure any purchase was necessary. He did it all professionally and above all with genuine.
  • RM
    Richard Morris
    Sep 21, 2025
    1.0
    Very disrespectful staff. I was in the store for 5 minutes and a worker without a name on his name tag used the F word 6 times referring to a customer.
  • IS
    Ian Schlueter
    Sep 19, 2025
    5.0
    The stores physically are all the same. The staff makes everything happen. I got great service here. Came looking for a belt for an old and modified engine. With just some potential measurements in hand they were happy to look things up and helped me search for what I needed which took time and lots of searching through inventory in the back. No even a hint of frustration and they found both what I thought I needed and some alternatives to try if that wasn’t right. Spot on.
  • JC
    Joseph Connolly
    Sep 16, 2025
    5.0
    They had exactly what I needed and they were able to look it up to make sure it was a exact fit for my vehicle. This is not my usual go to store but I was on the road traveling and specifically sought out an AutoZone and I'm glad I did.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Chesapeake, VA?

AutoZone Auto Parts in Chesapeake, VA is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sundays from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Chesapeake?

AutoZone Auto Parts is located at 338 Battlefield Blvd S, Chesapeake, VA 23322, USA.