Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Battlefield Blvd. S in Chesapeake, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chesapeake, VA or call us at (757) 482-8778.
Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others, particularly managers, received criticism for rudeness and poor attitudes.
Staff Knowledge
Many customers highlighted the staff's knowledge and willingness to assist with finding the right parts and providing advice, contributing to positive experiences.
Store Environment
The store environment is generally described as clean and organized, although some customers noted a lack of friendliness among certain staff members.
Product Availability
Customers frequently mentioned that the store usually has the parts they need in stock, making it a reliable choice for automotive supplies.
Employee Recognition
Specific employees, particularly Rico, received numerous commendations for their exceptional service and helpfulness, enhancing the overall customer experience.
SS
Sollicitus
Nov 16, 2025
5.0
Came in for a new battery and Bob S. came through and installed it for me! Super nice and friendly technician! Pleasant experience all around! Definitely recommend coming here if you need a battery looked at or installed!
LK
Linda Kanjanabout
Nov 5, 2025
5.0
John T. is what a 5-star customer service represents. Friendly from the beginning, listened to my problems, then took the initiative to double check everything was working correctly on my car to make sure any purchase was necessary. He did it all professionally and above all with genuine.
RM
Richard Morris
Sep 21, 2025
1.0
Very disrespectful staff. I was in the store for 5 minutes and a worker without a name on his name tag used the F word 6 times referring to a customer.
IS
Ian Schlueter
Sep 19, 2025
5.0
The stores physically are all the same. The staff makes everything happen. I got great service here. Came looking for a belt for an old and modified engine. With just some potential measurements in hand they were happy to look things up and helped me search for what I needed which took time and lots of searching through inventory in the back. No even a hint of frustration and they found both what I thought I needed and some alternatives to try if that wasn’t right. Spot on.
JC
Joseph Connolly
Sep 16, 2025
5.0
They had exactly what I needed and they were able to look it up to make sure it was a exact fit for my vehicle. This is not my usual go to store but I was on the road traveling and specifically sought out an AutoZone and I'm glad I did.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Chesapeake, VA?
AutoZone Auto Parts in Chesapeake, VA is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sundays from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Chesapeake?
AutoZone Auto Parts is located at 338 Battlefield Blvd S, Chesapeake, VA 23322, USA.
What services does AutoZone Auto Parts offer for pickup and delivery?
They offer in-store pickup, same-day delivery, and curbside pickup services.
Which auto parts brands can I find at AutoZone Auto Parts in Chesapeake?
You can find brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Chesapeake for customer service?
You can reach customer service by phone at (757) 482-8778 or via email at customer.service@autozone.com.
Does AutoZone Auto Parts have an online presence for shopping?
Yes, you can shop online at https://www.autozone.com/locations/va/chesapeake/338-battlefield-blvd-s.html or get information on in-store and pickup services.
What are some nearby businesses or services I can visit around AutoZone Auto Parts on Battlefield Blvd?
Nearby you can find beauty salons like Studio 412 and Hair Kingdom, insurance agencies such as Nationwide Insurance, and eateries like Mister Jim's sandwich shop and Chanello's Pizza.
Is there a laundromat close to AutoZone Auto Parts for convenient errands?
Yes, Laundry Place-Battlefield and Village Laundry & Coin Wash are nearby, allowing you to handle laundry while visiting AutoZone.
Are there any dining options near AutoZone Auto Parts for a meal before or after shopping?
You can visit Court House Cafe, Chanello's Pizza, or Chipotle Mexican Grill for a variety of meal options near AutoZone.
What type of products can I expect to find at AutoZone Auto Parts in Chesapeake?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.