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Advance Auto Parts

4.4
(447 reviews)

Business Details

2221 S Military Hwy, Chesapeake, VA
23320, United States
(757) 543-2054
https://stores.advanceautoparts.com/va/chesapeake/2221-s-military-hwy

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2221 S Military Hwy in Chesapeake offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2221 S Military Hwy, Chesapeake, VA
23320, United States

Hours

Reviews

4.4
447 reviews
5 stars
282
4 stars
107
3 stars
28
2 stars
6
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly Mike, Joshua, and Lori, while some reported negative experiences with a few employees.

Product Availability

Customers frequently noted that the store had the parts they needed in stock, contributing to a positive shopping experience.

Mixed Experiences

While many reviews highlighted excellent service, there were also complaints about slow service and unprofessional behavior from certain staff members.

Cleanliness and Safety

The store was generally described as clean, but there were concerns about staff not adhering to safety protocols during COVID-19.
  • TZ
    Taz Zordan
    Jan 28, 2026
    5.0
    Went in frantic and left with ease of mind. Sean took excellent care of my needs. Willing to travel 30 minutes to this location for him.
  • DM
    Diana Mattson
    Jan 23, 2026
    5.0
    As a single woman going into an auto shop, I often get dismissed. Mike was so polite and helpful and treated me fairly! He did an installation for me and it went well. I highly recommend this store!
  • SJ
    Stephen Jarvis Jr
    Dec 9, 2025
    4.0
    Good service, but can be slow at times
  • JS
    Jeannie Smith
    Dec 3, 2025
    5.0
    The Employee's are very pleasant with rhe exception of 1 , she could be more pleasant, greet you when you walk in the door, maybe a smile, and ask you if you need help with anything. New young girl has been there last few times I was there in the evening and she has never said a word to me. Very pouty, sitting in that stool making it obvious she doesn't want to be there, and doesn't want to make any effort to assist you. Why be in a customer service position and not do your job and assist the customer. The rest on the staff are very helpful especially Shawn he stop whatever he is doing with the best attitude and smile eager to help.
  • JJ
    Jerrod
    Nov 8, 2025
    5.0
    Tght

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

This information is certified by Advance Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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