Advance Auto Parts

4.4
218 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 4345 Indian River Rd in Chesapeake offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4345 Indian River Rd, Chesapeake, VA
23325, United States

Hours

Reviews

4.4
218 reviews
5 stars
140
4 stars
45
3 stars
21
2 stars
4
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of excellent and poor customer service experiences, with some employees praised for their helpfulness while others were criticized for being unprofessional or dismissive.

Product Availability

Customers noted that the store often has the parts they need, but there were instances of items being out of stock or incorrect parts being provided.

Staff Knowledge

Many reviews highlighted the staff's knowledge about car parts and their willingness to assist customers, although some experiences varied depending on the employee.

Store Environment

The store is generally described as clean and well-organized, contributing to a positive shopping experience.
  • BC
    Brian Crabb
    Dec 20, 2025
    1.0
    Absolutely miserable staff I went to something that I purchased never even opened and she said well it’s not sealed. The package isn’t sealed on the shelf. It was a trailer adapter never hooked up. I got the wrong one. She wouldn’t let me exchange it for the correct one would not recommend this store Stay away. Go to AutoZone they are better.
  • 44
    407GoonieS
    Oct 19, 2025
    4.0
    They have almost everything i need and offer military discount. They're great.
  • CO
    Chucky OfVA
    Aug 29, 2025
    5.0
    Omarion is a knowledgeable employee that should be recognized for his outstanding service. It was very polite and made sure I had the correct oil and oil filter for my automobile. I appreciate his assistance. Thank you.
  • BB
    brianb138
    Aug 17, 2025
    1.0
    Ignored while standing at the register by 2 employes discussing scheduling. 8/17/25 115pm. Was my go to parts place.
  • HM
    Holly Maria
    Aug 28, 2024
    5.0
    Edgar provided excellent customer service, he went above and beyond ! Highly satisfied customer, thanks again

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*