Fix one issue but created another one then attempted to charge me for their error
RG
Richard Gabris
Apr 9, 2026
1.0
The headlights on my car were not operable. Everything else worked but the low beam headlights. I had never had the problem before and am the only owner of the car. I did troubleshoot the problem in the driveway. Checked all the fuses, relays, checked for power coming into the fuse box and everything checked out, but power was not getting to the headlights. I gave up and brought the car to an electrical specialist bc I felt my regular mechanic would take too long. I picked Andy’s Auto Electric bc of the positive reviews given.
I received a call quickly with the diagnosis and was told the fuses for the low beams were missing and bulbs were burned out.
Missing fuses but the headlights worked for 6 years and suddenly my fuses are missing. It doesn’t make sense. I paid nearly $500 for diagnosis, and replacement of 2 fuses plus 2 bulbs.
I called the shop the day after paying/picking up my car and wanted to talk to the tech because I didn’t understand what they saw vs me in the driveway. Missing fuses? I got a runaround from the person on the phone, and promised a callback. No callback so I called the next day. I again voiced my concern and the defensiveness on their end of the phone came thru loud and clear. I was calling into question their credibility. Andy the owner came on and was incredulous with regards to my allegations of being treated unethically.
We went around a few times with my concern of overpaying for something they came up with and he continued to question what motive would they have to falsify the work.
I still don’t understand how fuses disappeared from the fuse box after operating so long and feel their work was misrepresented.
CF
chris flowers
Apr 3, 2026
5.0
I was having problems with my 2001 f150 4.6l with it hesitating and throwing trouble code P0 320 which is the crankshaft position sensor or camshaft Position sensor code. I replaced both sensors and plugs and still eventually the code and hesitation came back so I took my truck to the Ford dealership in Prince George. They placed a EGR Valve pressure sensor on it and said my truck was fixed. Three days later the same code p0320 came up with the jerking, so I carried it back to the dealership.Their response was my truck is too old for their technicians to work on 😂. I came across Andy's Auto Electric shop and let me tell you, they are the best! His office staff is friendly and professional and Andy, what can I say about him? Nothing but the best! He put the Ford Dealership to shame!!!
CC
Charlee
Mar 27, 2026
1.0
Management or owners are extremely rude to their employees they constantly worked on my vehicle never fixed. It charged me money. Had to bring it back repeatedly and still never fixed. It had to go to the dealership after spending $2000 with them. I do not recommend the shop
ES
Elijah Schumaker
Mar 25, 2026
5.0
Did absolutely superb work on both of my cars and I have not been left disappointed with there work before. Pretty solid place if your in need of car repair
Frequently Asked Questions About Andy's Auto Electric
Are you ASE certified?
Indeed, our technicians hold ASE certifications, ensuring our commitment to professional automotive service standards.
Can I make an appointment?
Certainly, we encourage scheduling appointments for your convenience. Please contact us to arrange a suitable time for your visit.
How long will my auto repair take?
The duration of your auto repair varies based on the specific issue and necessary work. We'll provide a more accurate timeframe after assessing your vehicle.
Do you offer free estimates?
Yes, we provide complimentary estimates following a thorough inspection of your vehicle. This allows us to accurately identify and explain the issue at hand.
Do you use OEM or after market parts?
We utilize both OEM and aftermarket parts, depending on the best solution for your vehicle. We'll discuss options with you and offer our professional recommendation.
Can you work with my extended warranty company?
We're happy to work with your extended warranty company, provided they authorize us to perform the necessary repairs.
Can I drop my car off early of after hours?
For scheduled appointments, we offer the flexibility of early or after-hours drop-off to accommodate your schedule.
Do you work with insurance and warranty companies?
Yes, we collaborate with both insurance and warranty companies to facilitate your repair process.
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