Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Charlottesville.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
420 Gander Drive, Charlottesville, VA
22901, United States
Hours
Reviews
4.4
409 reviews
5 stars
329
4 stars
16
3 stars
14
2 stars
12
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, courteous, and professional, with many customers appreciating their helpfulness and positive attitudes.
Efficiency
Most reviews highlight quick service and efficient processes, although some customers experienced longer wait times during busy periods.
Service Quality
While many customers praised the thoroughness and quality of service, there were notable complaints about incomplete work and mistakes, particularly regarding oil changes and tire rotations.
Communication
Customers appreciated clear communication about services and pricing, though some noted issues with staff shouting and disorganization during busy times.
Overall Experience
Many customers expressed high satisfaction and loyalty, recommending the business for its consistent quality and positive experiences.
- PPPatriciaJan 4, 20261.0I’ve been getting an oil change for our two vehicles at this location since they opened a few years ago. I arrive here yesterday, pulled up and my hood open, only to be told there’s no ow-20 oil. And please be aware that my car was scanned while I waited outside, so you would’ve known then you don’t have it. Staff was pleasant as usual, but so disappointed in the way it was handled. It’s absurd to think an oil change company ran out of a specific type of oil, so I was encouraged to purchase a more expensive one. I’ll be going elsewhere moving forward.
- DDDanielJan 3, 20261.0This was my first visit to Valvoline Instant Oil Change. While the oil change was completed, I was told that my fluids were topped off and my tires were filled—neither of which actually happened. I know this because my tire pressure was low when I entered the bay, and after resetting the gauge afterward, the pressure was unchanged leading me to check my wiper fluid. That’s frustrating and concerning, as accuracy and honesty are important for vehicle service. I expected better follow-through on the services promised.
- DDDorethea DesperDec 22, 20255.0Great.
- MAMollie AdamsDec 22, 20255.0I didn't believe that we would be in and out so fast, and so my daughter timed it. They had us back on the road in 12 minutes! My kids, who were in the car with me, thought it was the best time. And the staff was so professional. We'll be back!
- MSMya ShaniseDec 17, 20252.0I came in for an oil change and later noticed a burning oil smell and my oil light came on, which was concerning. I went back and they were very kind, took responsibility, and fixed the issue. They also gave me a free oil change, which I appreciated. The initial situation was stressful, but their customer service and willingness to make it right stood out. I do recommend double checking everything before leaving.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located?
It is located at 420 Gander Drive, Charlottesville, VA 22901, USA.
What are the business hours of Valvoline Instant Oil Change?
The hours are Monday to Friday 8:00 AM to 7:00 PM, Saturday 8:00 AM to 6:00 PM, and Sunday 8:30 AM to 5:00 PM.
Is it necessary to make an appointment for service at Valvoline Instant Oil Change?
No, appointments are not required to receive service.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
When did this Valvoline Instant Oil Change location open?
This location opened on September 7, 2021.
Is Valvoline Instant Oil Change open on major holidays?
It is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What nearby places can I visit before or after my service at Valvoline Instant Oil Change?
Nearby you can visit AMF Kegler's Lanes, a bowling alley and entertainment venue, or enjoy a meal at Pho 3 Pho, a Vietnamese restaurant, and Buffalo Wild Wings, an American bar and restaurant.
Are there any fitness centers near Valvoline Instant Oil Change where I can work out?
Yes, Anytime Fitness, Burn Boot Camp, and Classics Gymnastics Center are nearby gyms and fitness venues you can visit.
Where can I grab a quick coffee or snack near Valvoline Instant Oil Change?
Dunkin' is a nearby coffee shop where you can get donuts, coffee, and smoothies before or after your visit.