Jiffy Lube

3.9
394 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CHARLOTTESVILLE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
240 Pantops Center, Charlottesville, VA
22911, United States

Hours

Reviews

3.9
394 reviews
5 stars
226
4 stars
54
3 stars
23
2 stars
25
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from friendly and helpful staff to rude and dismissive interactions.

Wait Times

Many customers reported excessive wait times for service, often exceeding initial estimates, leading to frustration.

Service Quality

There are numerous complaints about the quality of service, including issues with upselling, incomplete work, and damage to vehicles.

Professionalism

Several reviews highlighted unprofessional behavior from staff, including poor communication and lack of attention to customer needs.

Mixed Experiences

While some customers praised the service and staff, others had negative experiences, suggesting inconsistency in service quality.
  • JK
    Jae Kim
    5 days ago
    1.0
    Waist my time. Don't go for inspection. Waiting for forever even one car front of you.
  • TB
    Tina Boger
    Dec 21, 2025
    5.0
    Will work with you very professional
  • HL
    husam lafi
    Nov 19, 2025
    1.0
    You should either close the door or put a good man in charge of reception and speak to people. This man here doesn't deserve to speak to people.
  • BP
    Beans P.
    Nov 14, 2025
    1.0
    Worst service of my life yesterday - rude oil change guy, won't be returning.
  • KK
    Keem
    Sep 2, 2025
    1.0
    Slowly and poorly. Been waiting for 3 hours. You would thought if you will wait for your vehicle 🚗 to be done. They will put a move on it.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service