Business Details
About
Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CHARLOTTESVILLE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.
Location
Hours
Reviews
3.9
391 reviews
5 stars
225
4 stars
53
3 stars
23
2 stars
25
1 star
65
What are people saying?
AI-generated from recent customer reviews
Long Wait Times
Many customers reported excessive wait times, often exceeding the initially quoted duration for services.
Customer Service Issues
Numerous reviews highlighted poor customer service, including rude staff and lack of communication.
Quality of Work
Several customers expressed dissatisfaction with the quality of work, including claims of damage to vehicles and incorrect diagnoses.
Upselling Concerns
Customers frequently mentioned feeling pressured into unnecessary upsells or being misled about the condition of their vehicles.
Mixed Experiences
While some customers praised the friendly staff and quick service, others had negative experiences that overshadowed positive interactions.
- HLhusam lafi5 days ago1.0You should either close the door or put a good man in charge of reception and speak to people. This man here doesn't deserve to speak to people.
- BPBeans P.Nov 14, 20251.0Worst service of my life yesterday - rude oil change guy, won't be returning.
- KKKeemSep 2, 20251.0Slowly and poorly. Been waiting for 3 hours. You would thought if you will wait for your vehicle 🚗 to be done. They will put a move on it.
- MBMaxwell BrooksAug 20, 20251.0I went to this location for a state inspection. One of their workers told me it was going to be 2 hours wait. I told him that’s fine, I can wait. That was at 10:45AM. I waited 2 hours and still no sign that I was next. I imagine they were busy so I didn’t say anything. By 1:45pm, that was 3 hours, i went back to the same workers and ask when I was going to be seen and that I been waiting for 3 hours now. He said “they have to take a lunch break, they don’t do them that fast.” That is fine if they have to take a lunch break but I was told 2 hours and it has been 3 now. I then asked him how much longer then? And he said “one more hour or you can come back tomorrow.” So you are telling me I was going to wait 4 hours for an inspection when I was told 2? Never did the guy came up to me and said hey we are running a bit behind it might take a bit longer, etc. if I never asked, who knows how much longer. I left and definitely not coming back.
- SMSharon MarrancaAug 13, 20251.0Avoid this location. The technician confirmed there were no warning lights on the car before service, but the check engine light came on immediately after the oil change. When the issue was raised, the manager, Heather, was abrupt and dismissive, refusing to inspect the work for a possible cause.
Frequently Asked Questions About Jiffy Lube
How much does an oil change cost at Jiffy Lube?
You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.
How long does an oil change take at Jiffy Lube?
An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service
Does Jiffy Lube service fleet vehicles?
Yes we do! Jiffy Lube® accepts most fleet credit cards and is a participating outlet for virtually all of the largest fleet management companies like Enterprise, Element and Holman. We also service most national fleets and thousands of smaller local fleets of company vehicles. Visit Oil Change Locations - Oil Change Places | Jiffy Lube to find a Jiffy Lube store near you or visit Jiffy Lube Fleet Program | Jiffy Lube to setup a new fleet account.
Does Jiffy Lube offer any coupons?
Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What are the Jiffy Lube hours of operation?
Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.
What is the cost of an oil change at Jiffy Lube?
You can receive a personalized price estimate on our 15-minute oil change service and other service offerings from your local Jiffy Lube service center by visiting jiffylube.com/get-an-estimate. Oil change pricing is based on your specific vehicle manufacturer’s recommendations for oil type as well as your vehicle’s engine oil capacity and takes into consideration your driving conditions.
Does Jiffy Lube offer oil change coupons?
Yes. Jiffy Lube offers coupons to help you save on your next oil change service. Coupon offers vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What services does Jiffy Lube in Charlottesville offer?
Jiffy Lube provides oil changes, brake services, battery replacement, tire services, engine air filter replacement, transmission and coolant flush, and fleet services among other preventive automotive maintenance.
Do I need an appointment to get my oil changed at Jiffy Lube?
No, Jiffy Lube in Charlottesville accepts walk-ins and does not require an appointment for oil changes or other services.
How long does an oil change take at Jiffy Lube?
An oil change typically takes 15 minutes or less, from start to finish. Additional services may add time, and wait times can vary based on location and time of visit.
What are the hours of operation for Jiffy Lube in Charlottesville?
Jiffy Lube is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Jiffy Lube service fleet vehicles?
Yes, Jiffy Lube services fleet vehicles and accepts most fleet credit cards. They work with large fleet management companies as well as smaller local fleets.
What payment methods are accepted at Jiffy Lube?
They accept American Express, Discover, Mastercard, Visa, Cash, Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Are there any coupons available for Jiffy Lube services?
Yes, coupons are available but may vary by location. Current offers can be found on the coupon page at jiffylube.com.
What nearby dining options are available near Jiffy Lube at 240 Pantops Center?
Nearby dining includes East Garden (Chinese buffet), Taco Bell, Hardee's, Burger King, Dunkin', Wendy's, and The Donut Kitchen, offering a variety of fast food and restaurant choices.
How can nearby places like MedExpress Urgent Care and LibertyX Bitcoin ATM be useful for Jiffy Lube customers?
Customers can access urgent medical care at MedExpress Urgent Care nearby and conveniently use the LibertyX Bitcoin ATM in the area while waiting or after their vehicle service.
What other automotive-related services or shops are near Jiffy Lube in Charlottesville?
Nearby automotive services include Clean Machine Car Wash for car washing and detailing and Exxon & Mobil Stations for fuel and convenience store needs.