Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Charlottesville, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Seminole Trl. location today.
Location
Hours
Reviews
4.2
397 reviews
5 stars
276
4 stars
40
3 stars
11
2 stars
13
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Tyler, Ryan, and Sam.
Reservation Issues
Several reviews highlighted problems with reservations, including cars being unavailable despite prior bookings and miscommunication regarding rental agreements.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor management, leading to frustration and dissatisfaction.
Cleanliness and Condition
Most customers found the vehicles clean and well-maintained, although there were isolated complaints about specific cars smelling of smoke.
Parking Challenges
Customers noted difficulties with parking at the location, describing it as tight and limited.
- DNDuong Nguyen6 days ago5.0Courteous, responsive, reliable.
- RCRicarda Clark6 days ago3.0It should not equal getting a motel to rent a car 🤬
- RSRyan SzymanskiDec 22, 20255.0Want to give a huge shoutout to Rob, the new manager, who was understaffed on a holiday weekend and went out of his way to ensure a seamless pickup experience. Thank you to Mick / Micky and Camryn Tirado for excellent communication throughout the week, ensuring that the customer service experience was nothing less than top-notch. I think there’s also a guy named Tyler there as well who helps out sometimes so might as well give him props too. Thanks Enterprise!
- CECynthia EvelandDec 20, 20255.0Great service! Easy check in and check out!
- JBJustin BatesDec 17, 20251.0Horrible management and a total lack of human decency. Will never return. Didn’t catch the manager’s name but he’s a very short rude child like man that has no place facing customers.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Charlottesville?
We offer a wide range of vehicles including cars, vans, and luxury cars to fit your needs, whether for errands or weekend getaways.
What are the rental office hours at Enterprise Rent-A-Car on Seminole Trl?
Our office is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and Sundays from 10:00 AM to 1:00 PM.
Does Enterprise Rent-A-Car offer any special rental rates?
Yes, we offer great weekend rates. You can book these specials through our website.
What payment methods are accepted at this Enterprise Rent-A-Car location?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I make a reservation online for a rental at Enterprise Rent-A-Car in Charlottesville?
Yes, reservations can be made online via our website at enterprise.com/reserve.
Is Enterprise Rent-A-Car in Charlottesville accessible for English speakers?
Yes, we provide services in English at our Seminole Trl location.
Is there an Enterprise Rent-A-Car location near other automotive service providers if I need additional vehicle care?
Yes, nearby you can find NTB - National Tire & Battery for tire and automotive repairs, and Fisher Auto Parts.
What dining options are available near Enterprise Rent-A-Car in Charlottesville?
Nearby dining includes Hardee's for fast food, Wendy’s for burgers, and Outer Banks Boil Company offering seafood and barbecue.
Are there convenient places to shop for groceries or essentials near Enterprise Rent-A-Car?
Yes, Kabul Mart is a nearby grocery store and supermarket for your shopping needs, along with CVS Pharmacy for medical supplies and shopping.
What transportation-related services are close to Enterprise Rent-A-Car in Charlottesville?
Nearby, you can find UPS Access Point for courier services, USPS for postal needs, and additional Enterprise Rent-A-Car locations for rental flexibility.