Enterprise Rent-A-Car

Reviews

• PF

  Peregrine Falcon

  5 days ago
  1.0
  They are now being a bit unprofessional from past couple of months, like charging late dropoff and removing coupon discounts etc. I have moved to Hertz now.
• KS

  Krista Seiden

  Nov 9, 2025
  5.0
  I just have to rave about Mike and his team for a minute over at Pantops Enterprise. I had gone through a horrific experience from a car accident, having my car totaled, and waiting for the insurance companies to fight over who is going to take care of me. That was never an issue with these guys. They not only communicated with both of the insurance companies involved on the bill, but worked with me on getting the best value rental through the insurance companies’ special rates. Mike was great and staying in touch with me, telling me when the insurance company finally gave it up, And informed me of refunds for my deposits, Missed days, which were quickly covered by the insurance company, all while putting it me at ease throughout the whole endeavor. I was able to keep the same car for over two months, with not even one inconvenience from them. They have been the best part of my accident recovery. Thank you so much, Gentlemen, and I look forward to working with you again! (Just hopefully not for an accident😉)
• BH

  Blair Hathaway

  Nov 9, 2025
  5.0
  Excellent experience from very first contact with Enterprise. Donald Brooks took great care of us, and our requests. I highly recommend this location and the fine team behind the counter. Donald’s customer service, personable approach and kindness is spot-on and very much appreciated.
• PT

  Phyllis Thomas

  Oct 31, 2025
  2.0
  This was the worst experience I’ve had with Enterprise. I didn’t get the car I was told the evening before. The morning of pick up I was told it sold after 5:30pm. The car was on empty for gas and needed the oil change that I took it for and missed 2 1/2 hours of work because Take 5 needed to wait on approval. Five cars was bumped in-front of me.
• XX

  xbloodxdiamondx

  Oct 26, 2025
  1.0
  My car had broken down 20 minutes from the store I called the rental place and they told me they could have someone pick me up and that it would have to be around 12-12:30 which was 2 hours from the time that I called I called back around 12 because someone was suppose to call and let us know they were on the way they told me that I was lied to and that I was out of range for someone to pick me up I was baffled at the lies I was told mind you I was told by the same place that I would be able to be picked up I waited 2 hours for this so I had to pay for a Lyft to pick me up and take me when I got there no one had any empathy they took me to my car mind you I was suppose to get a Toyota Corolla they take me to some junker car that when it started up I didn’t think I was going to be able to get down the street we start driving and the car is making all kinds of noises and struggling to get going i was lied to about being able to be picked up an I didnt get the car I was suppose to and was told this was all they had this was the worse experience I have ever had with this company I have family who use this service but after today me and my family will no longer be doing business with this company I will be looking elsewhere for my services the way I was treated and lied to caused my whole vacation to be ruined.

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