Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 100 S Pantops Dr in Charlottesville offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
300 reviews
5 stars
183
4 stars
64
3 stars
27
2 stars
8
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor service experiences.
Product Availability
Customers noted that the store often has the parts they need in stock, but there were instances of incorrect parts being sold.
Staff Knowledge
While many reviews highlighted knowledgeable and helpful staff, some customers expressed concerns about the lack of expertise among certain employees.
Efficiency
Several customers appreciated the quick service and efficiency in handling battery replacements and other requests, though some mentioned slow service at times.
Store Environment
The store is generally described as clean and well-organized, but there were complaints regarding adherence to COVID-19 safety protocols.
- LSLee SommerlynNov 24, 20255.0Nice place.
- MAMO.H ALNSERINov 4, 20251.0I asked them to inspect the car, and they told me it would only take a few minutes. I asked them from the beginning if they were busy, and that I would come back later. I waited and waited, but they didn't pay any attention. Thanks for the terrible customer service.
- JRJoseph RainesOct 31, 20254.0Very helpful staff and 90 percent of the time they have the part you are looking for in stock and at a pretty good price and they have a reward program as well
- PMPatrick MendesSep 15, 20255.0I want to give a huge thank you to store manager Kyle T. On pantops for his excellent service on my car issues....Once again, Kyle T. Went way above and beyond the call of duty and I truly appreciate him. Thank you Kyle T for everything!!!!!!
- ICIman CarterSep 6, 20255.0Came in for a battery replacement. Anton & Kyle were awesome. The battery for the make and model of my car was a little tricky however Anton was up for the task. He did an amazing job and he is an expert at battery installs. He took his time even as his shift was ending to make sure everything was done correctly the first time!!! Thanks guys!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in Charlottesville?
Advance Auto Parts is located at 100 S Pantops Dr, Charlottesville, VA 22911.
What are the store hours for Advance Auto Parts at 100 S Pantops Dr?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts install car batteries?
Yes, Advance Auto Parts offers free battery installation with purchase, and also provides free battery testing and recycling services.
Can I recycle used motor oil and batteries at Advance Auto Parts?
Yes, the store will recycle used motor oil and batteries for free, subject to exclusions.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup service is available at this location.
What payment methods are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there nearby dining options close to Advance Auto Parts at 100 S Pantops Dr?
Yes, nearby dining options include Lazy Parrot Backyard BBQ and Brix Terrace Cafe, where customers can enjoy a meal before or after their visit.
What nearby services can customers access while visiting Advance Auto Parts?
Nearby services include UPS Access Point for shipping needs and Charlottesville Eye Associates for eye care, offering convenience for errands during your visit.
Are there childcare facilities near Advance Auto Parts?
Yes, Riverbend KinderCare and KinderCare preschools are located nearby, which may benefit customers with children.
Does Advance Auto Parts have a loyalty program for customers?
Yes, customers can sign up for Speed Perks, a loyalty program that earns points toward discounts on store items and gas at participating Shell stations.