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AutoZone Auto Parts

4.3
(178 reviews)

Business Details

25410 Eastern Marketplace Plaza, Chantilly, VA
20152, United States
(571) 367-6160

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Chantilly #4919 in Chantilly, VA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chantilly, VA or call us at (571) 367-6160.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
25410 Eastern Marketplace Plaza, Chantilly, VA
20152, United States

Hours

Reviews

4.3
178 reviews
5 stars
127
4 stars
18
3 stars
8
2 stars
5
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees highlighted for their exceptional service.

Inconsistency

Some reviews noted inconsistencies in service quality, with experiences varying significantly between employees and visits.

Product Issues

Several customers reported receiving incorrect parts or experiencing issues with product availability, leading to frustration and wasted time.

Management Concerns

There were mentions of poor management practices, including inadequate training and support for staff, which affected customer experiences.
  • MG
    Meyer Greg
    Feb 18, 2026
    1.0
    Went to the store this morning, looking for a specific auto part. I got helped by a lady, the only one who was trying to help a line of 4 or 5 people, while two guys were just trading jokes about 10 ft away. The lady was visibly new, she kept guessing about which part I should pick, and did not ask for help from the other associates, who were doing nothing. I had to leave because it seemed like they did not care about my business. At some point, one of the guys started vaping instead of helping customers. Its so sad to see Autozone relax its standars to this new low.
  • MM
    Medo
    Feb 18, 2026
    2.0
    I was at this store on 2/18/26 around 0920. The lady I met there was horrible. She was on her phone throughout and couldn't help me. I hope the store manager does something about it.
  • HU
    Hugo Urias
    Dec 25, 2025
    5.0
    🏆 Wonderful service. Costumer service was perfect and manager too.
  • AH
    Affan Hamdi
    Dec 22, 2025
    5.0
    Jason Smith was super helpful over the phone. Super honest and was super efficient
  • LK
    Lonny King
    Dec 20, 2025
    1.0
    Horrible phone wait times.. No one seems to know what's going on.. I run a local shop, and used to get parts from these guys all the time. I used to feel like they wanted to help.. I don't know what's happening at this location.. whether the employees don't care or if they need more help but for gods sakes.. they're gonna lose this store if it keeps up. This store isn't even worthy of 1 star.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours for AutoZone Auto Parts in Chantilly?

AutoZone Auto Parts in Chantilly is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts in Chantilly offer same day delivery or in-store pickup?

Yes, AutoZone in Chantilly offers both same day delivery and in-store pickup services, including curbside pickup.

Brand Certified Facts from AutoZone Auto Parts

This information is certified by AutoZone Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
  • Official website
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