AutoZone Auto Parts

4.3
191 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone is the nation's leading retailer of automotive replacement parts including new and remanufactured hard parts, maintenance items and Car accessories.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
13920 Lee Jackson Memorial Hwy, Chantilly, VA
20151, United States

Hours

Reviews

4.3
191 reviews
5 stars
132
4 stars
29
3 stars
8
2 stars
5
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly mentioning individuals like James, Jake, and Fred for their exceptional service.

Mixed Experiences

While some reviews highlighted excellent service, others reported poor experiences, including rude staff and lack of assistance.

Product Knowledge

Several customers noted the staff's knowledge about auto parts and their ability to assist with installations and diagnostics.

Store Management

There were complaints about management and service consistency, with some customers expressing dissatisfaction with how issues were handled.

Efficiency

Customers appreciated the quick service for tasks like battery replacements and diagnostics, although some mentioned long wait times during busy periods.
  • NN
    Neel
    Dec 6, 2025
    4.0
    Good as it is
  • NJ
    Natasha Jeter
    Dec 1, 2025
    5.0
    Fred at AutoZone went above and beyond to help me with a stubborn battery that refused to come out. He worked through the cold with so much patience and vigor just to make sure a new one was installed correctly. He was persistent and I truly appreciate his effort. I’m extremely appreciative, and thanks to him, my car now has a reliable battery. I highly recommend this location because of service like his!
  • TD
    Tati Daltro
    Nov 8, 2025
    5.0
    They are super helpful and knowledgeable. Highly recommend
  • NB
    Natalie Bennett
    Nov 6, 2025
    5.0
    Thank you to Mike who helped me put on the windshield wipers for my car. Great customer service!
  • YA
    Yaser AlSaghrji
    Sep 9, 2025
    5.0
    A great team in this location. They get out of their way to help you.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Chantilly?

AutoZone Auto Parts in Chantilly is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts Chantilly offer in-store pickup and delivery services?

Yes, the Chantilly AutoZone location offers in-store pickup, same-day delivery, and curbside pickup services.