AutoZone Auto Parts

4.3
190 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone is the nation's leading retailer of automotive replacement parts including new and remanufactured hard parts, maintenance items and Car accessories.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
13920 Lee Jackson Memorial Hwy, Chantilly, VA
20151, United States

Hours

Reviews

4.3
190 reviews
5 stars
131
4 stars
29
3 stars
8
2 stars
5
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like James, Jake, and Mike.

Mixed Experiences

While some customers had excellent experiences, others reported poor service, including unhelpfulness and rudeness from staff.

Product Availability

Several reviews highlighted issues with product availability and incorrect parts being provided, leading to customer frustration.

Efficiency

Customers appreciated the quick service for tasks like battery replacements and diagnostics, although some noted long wait times during busy periods.

Store Environment

The store was generally described as clean and well-organized, but there were complaints about understaffing and management issues.
  • TD
    Tati Daltro
    Nov 8, 2025
    5.0
    They are super helpful and knowledgeable. Highly recommend
  • NB
    Natalie Bennett
    Nov 6, 2025
    5.0
    Thank you to Mike who helped me put on the windshield wipers for my car. Great customer service!
  • YA
    Yaser AlSaghrji
    Sep 9, 2025
    5.0
    A great team in this location. They get out of their way to help you.
  • JC
    Jorge Chavarria
    Sep 6, 2025
    5.0
    100% satisfy. the best autozone in northern virginia. Michael is a great guy he change my car battery. I recommend to ask for this guy when you go there
  • CK
    chris kirkendale
    Sep 4, 2025
    5.0
    They were super helpful and tested my battery and installed a new battery for me super quick and smooth. Know what they’re doing. And nice

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Chantilly?

AutoZone Auto Parts in Chantilly is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts Chantilly offer in-store pickup and delivery services?

Yes, the Chantilly AutoZone location offers in-store pickup, same-day delivery, and curbside pickup services.