Advance Auto Parts

3.7
261 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 6049 Centreville Crest Ln in Centreville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
6049 Centreville Crest Ln, Centreville, VA
20121, United States

Hours

Reviews

3.7
260 reviews
5 stars
126
4 stars
41
3 stars
27
2 stars
17
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are reported as rude and unprofessional.

Product Availability

Customers frequently mention issues with incorrect parts being sold and problems with online orders, including missing items.

Pricing

Many reviews highlight that prices are perceived as high compared to competitors, leading to dissatisfaction among customers.

Store Experience

The store is generally described as clean and organized, but there are complaints about long wait times and poor handling of returns.

Employee Knowledge

Some employees are noted for their expertise and willingness to assist, while others lack basic customer service skills.
  • ZZ
    ZULU Z
    Oct 29, 2025
    5.0
    Advance Auto Parts is one of those stores that truly stands out when it comes to customer service, product variety, and convenience. The staff is consistently helpful, knowledgeable, and willing to go the extra mile to assist customers with any car-related issue. Whether you’re a professional mechanic or just someone trying to fix a small problem on your vehicle, they take the time to explain the parts, recommend the right tools, and even offer useful advice on installation. Their inventory is impressive, with everything from batteries, spark plugs, and filters to accessories and detailing products. The prices are competitive, and their frequent discounts or reward programs make regular visits worthwhile. It’s also convenient that you can order online and pick up in-store quickly—perfect for those who need parts in a hurry. The stores are generally clean, well-organized, and easy to navigate, making it simple to find what you need without wasting time. The free battery testing and installation services are a big plus, especially when you’re unsure about your car’s condition. Overall, Advance Auto Parts provides a reliable, efficient, and friendly shopping experience for anyone dealing with vehicle maintenance. It’s definitely one of the top destinations for quality auto parts and dependable customer support in the area.
  • DM
    David M
    Oct 26, 2025
    3.0
    came for a battery replacement with Keyan, my car died in the area, so I had it jumped to make it out to this location but did not get the service I needed because I was told the terminals were too corroded. I had corrision protector and had it cleaned 3 years back so I was surprised to hear this. He did help jump my car so I took it down the street to the Jiffy Lube. they did it in 15 minutes and told me they've seen much much worst corrision and mine was not even a big deal. to my point, I think he could have made an effort but didn't. Hence the 3 stars.
  • DC
    Denny Cheng
    Sep 16, 2025
    5.0
    After I change new battery myself…and they offered free checkup alternator 👍👍👍
  • AW
    Annie W
    Sep 8, 2025
    5.0
    These guys were great. They charged my battery and helped me a lot. Thanks! I will be back.
  • AT
    Annie Tran
    Sep 2, 2025
    1.0
    Service is not good. Not helpful hangs up on the phone.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*