NTB-National Tire & Battery

Reviews

• JG

  John Paul George

  1 day ago
  1.0
  I booked an appointment over a week in advance and specifically took the weekend off from work to get four new tires. The next week when I went here to drop off my vehicle I was told the tires that I ordered are still not in stock but nobody bothered to notify me. It sounded like they did not even place the order when I had made my appointment. Thanks for confirming my appointment and then wasting my time. I was always told to avoid this NTB and go to the one in Springfield instead. I should have listened to that advice but after this experience I will just avoid NTB altogether.
• NC

  Neil C

  3 days ago
  5.0
  Had a single tire replaced here today. Service was fast and fair. Prices have gone up since I was here last year, but I suppose that’s everything now. Ivee and William did a great job with making sure everything went according to plan and had my fresh tire installed the same day extremely quickly. I’ll be back.
• CM

  Craig Mayville

  3 days ago
  2.0
  Not every young woman has a boyfriend to call with a background in military aviation and exotic car service. Unfortunately, for the GM here, my girlfriend does. The GM told my girlfriend that she had a nail in a tire too close to the sidewalk to patch. She called me with the news and I asked for a picture. I got a picture with no nail in the tire. She was on speaker phone with the man who identified himself as the GM - with a likely middle eastern accent. His short, irritated tone told me something was off. I looked up the tire he suggested to replace it with, and the Mavis price was about $10 less than what he quoted. He said that pice included a $40 mount and balance fee. The most I have seen mount and balance for one tire is about $25. I told my GF to pass on their suggestion. We went to another store where they said the seal on the TPMS sensor was leaking. $15 to fix it. As a suggestion, the local NTB I would suggest is on Fairfax Blvd.
• ET

  Eileen Toussaint

  5 days ago
  1.0
  Damaged my car and refuse to admit fault. Got my tire rotation apart of a oil change and when I left the shop, within a 30 minute drive, all of the hub cap covers came off and were flying down the road. They were broken during the tire rotation and could have damage other vehicles. When I brought this concern to the company they said they are not going to do anything about it
• RS

  RAMIRO SAAVEDRA

  6 days ago
  1.0
  En fecha 17 de noviembre de 2025, recibí los servicios de ese taller, por problemas de frenos en mi vehículo. Por lo cual recibí el diagnóstico y costo del trabajo y repuestos por un detallado en el papel. Por lo cual a horas 18 recogí el vehículo siendo ellos quienes supuestamente probaron el trabajo realizado y según ellos quedaba excelente. Pero unas cuadras adelante se volvió a frenar mi vehículo quedando paralizado. Con algunos conocimientos de mecánica logré destrabar los mismos y retornar al taller donde ya estaba cerrado, lo dejé allá y al dia siguiente ellos me salen con que el problema es otro y no el que habían solucionado. Por lo que me cotizan un 2do trabajo detallado también. Por lo que yo muy molesto no acepté a mas reparaciones y precedí a elevar mi reclamo a ellos primero de manera formal y posterior a Ofcinas de Defensa del consumidor ya que ellos no quisieron hacerse responsables del trabajo mal realizado o realizado sin necesidad y envano! Por lo tanto NO estoy de acuerdo con los servicios de ése taller NTB de Burke VA.

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