Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Burke, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Burke location today.
Location
Hours
Reviews
3.9
216 reviews
5 stars
142
4 stars
16
3 stars
6
2 stars
9
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were significant complaints about unprofessional behavior from management, particularly regarding communication and accountability.
Reservation Issues
Numerous customers reported problems with reservations, including cars not being available despite confirmations, leading to frustration and dissatisfaction.
Efficiency
Several reviews highlighted long wait times for both pick-up and drop-off, with some customers experiencing delays of over an hour.
Vehicle Quality
Feedback on vehicle quality was mixed; while some customers received clean and well-maintained cars, others reported receiving vehicles with issues such as expired registration and mechanical problems.
- JAJad AbutayehDec 26, 20251.0They don’t have any cars for you even when you reserve one. Pretty stupid for a car rental service.
- LHLavanda HerringDec 22, 20255.0I love this branch. Respect and helpful
- JJJamesNov 27, 20255.0My rental experience was easy. I felt valued as a customer. I highly recommend Enterprise
- LHLisa HalpinNov 15, 20255.0The staff at the Burke, VA office was extremely helpful, friendly, and efficient. I extended my rental through the corporate phone number and that process was seamless as well. Great experience in all aspects!
- CPCindy ProhaskaNov 5, 20255.0The customer service was excellent! The email follow ups were helpful!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Burke, VA?
Enterprise Rent-A-Car in Burke offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
What are the operating hours of Enterprise Rent-A-Car in Burke?
The Burke location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
Does Enterprise Rent-A-Car in Burke offer airport pickup services?
Yes, Enterprise offers airport pickup services at the Burke location for your convenience.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Burke?
You can reserve your rental car online at Enterprise's Burke location website or by calling their local phone number +1 703-503-7900.
What payment methods are accepted at Enterprise Rent-A-Car in Burke?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for rental payments.
Is Enterprise Rent-A-Car in Burke owned by a woman and do they offer discounts for active military?
Yes, the Burke location is women-owned and they offer discounts for active military members.
What nearby dining options are available if I want to grab a meal before or after renting a car?
Nearby dining options include Papa John's Pizza, Mangino's Pizzeria, Duk Wo Restaurant (Asian fusion), Spartans Family Restaurant, and Pho Duong Vietnamese Restaurant.
Are there any nearby places for entertainment or fitness close to Enterprise Rent-A-Car in Burke?
Yes, you can visit Buffa's Dance Studio, Dietrich's Karate, My Gym Burke for fitness and activities near the rental location.
What are some nearby services or shops I can access around Enterprise Rent-A-Car in Burke?
Nearby services include Kumon for education, Sofia Smiles Dental and Smile Experts Dental for dental care, Giant Pharmacy for groceries and pharmacy, and Edible Arrangements for gifts and desserts.
Is Enterprise Rent-A-Car in Burke located near any scenic or outdoor areas for weekend trips?
Yes, the Pohick Stream Valley Burke VRE Trail park is nearby, offering a great spot for outdoor activities before or after your rental trip.