Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 800 N Main St in Blacksburg offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Customer experiences with staff are mixed, with some praising helpfulness and friendliness, while others report rudeness and unprofessional behavior.
Service Quality
The quality of service varies significantly; some customers received excellent assistance, while others faced issues with incorrect parts and poor service.
Product Availability
Customers noted that while the store usually has parts in stock, there are frequent complaints about wrong parts being provided or parts not being available.
Customer Support
There are positive mentions of staff going above and beyond to assist customers, but also reports of inadequate support and communication.
OS
ornella stanley
6 days ago
1.0
I had a very disappointing experience with Melissa at Advanced Auto Parts. She was extremely rude and acted like helping customers was an inconvenience. When I asked for assistance, her tone was dismissive and unprofessional. It genuinely felt like she did not want to do her job or provide basic customer service.
As a paying customer, I expect respectful communication and at least a minimal level of effort to help. Unfortunately, that was not my experience during this visit. I hope management addresses this because it reflects poorly on the store. I genuinely didn’t want to leave a star. If anything I was going to leave it blank, but it wouldn’t let me post it. also she had me carry the battery because she had “shoulder surgery” and now i have a strain in my neck and also refused to change my battery!!!! ???
AL
Adam Lattimore
Feb 5, 2026
5.0
Online ordering is always quick and correct. Employees are helpful and friendly.
HH
Hudson Handy
Jan 27, 2026
1.0
If I could give this place negative stars, I would! I’ve never been to a place with such hateful, lazy, and incompetent employees in my entire life! I’ve never written a review until now because of this store. I had the unfortunate experience with an older clerk, who was so rude and hateful. She yelled, harassed me, and wasted my time. She told me that she wouldn’t replace my battery because of corrosion, and that the next employee who arrives in an hour can since she didn’t want the responsibility of replacing the battery. I purchase the battery (i have no choice since I’m stranded) and about 20 mins she tells me that the other employee that would come in can’t as well. I go back into the store to purchase a wire brush, and the older lady is gossiping about me to another employee!!! No mannerism at all. Save your time and go to another auto shop.
RC
Ryan Clemons
Jan 21, 2026
1.0
I am very very unsatisfied and unsatisfied doesn’t even come close to how this place is. Blond haired woman named Mellisa should not be working there at all. Extremely rude to customers multiple times since I was getting a battery put into my truck! Mellisa acted like it was so bad because I asked something about a product. If I could would give -5 stars and that’s an understatement.
WF
Wu Feng
Jan 9, 2026
5.0
While the knowledge of the staff can be hit or miss at times, my overall experience at Advance Auto Parts for DIYers has been quite good. They do the simple stuff well: oil, oil filters, batteries (diagnostics and charging), and more at a reasonable price. We need stores like this to continue serving the local community.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
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