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Advance Auto Parts

4.3
(287 reviews)

Business Details

800 N Main St, Blacksburg, VA
24060, United States
(540) 552-8888
https://stores.advanceautoparts.com/va/blacksburg/800-n-main-st

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 800 N Main St in Blacksburg offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
800 N Main St, Blacksburg, VA
24060, United States

Hours

Reviews

4.3
287 reviews
5 stars
187
4 stars
51
3 stars
23
2 stars
5
1 star
21

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer experiences with staff are mixed, with some praising helpfulness and friendliness, while others report rudeness and unprofessional behavior.

Service Quality

The quality of service varies significantly; some customers received excellent assistance, while others faced issues with incorrect parts and poor service.

Product Availability

Customers noted that while the store usually has parts in stock, there are frequent complaints about wrong parts being provided or parts not being available.

Customer Support

There are positive mentions of staff going above and beyond to assist customers, but also reports of inadequate support and communication.
  • OS
    ornella stanley
    6 days ago
    1.0
    I had a very disappointing experience with Melissa at Advanced Auto Parts. She was extremely rude and acted like helping customers was an inconvenience. When I asked for assistance, her tone was dismissive and unprofessional. It genuinely felt like she did not want to do her job or provide basic customer service. As a paying customer, I expect respectful communication and at least a minimal level of effort to help. Unfortunately, that was not my experience during this visit. I hope management addresses this because it reflects poorly on the store. I genuinely didn’t want to leave a star. If anything I was going to leave it blank, but it wouldn’t let me post it. also she had me carry the battery because she had “shoulder surgery” and now i have a strain in my neck and also refused to change my battery!!!! ???
  • AL
    Adam Lattimore
    Feb 5, 2026
    5.0
    Online ordering is always quick and correct. Employees are helpful and friendly.
  • HH
    Hudson Handy
    Jan 27, 2026
    1.0
    If I could give this place negative stars, I would! I’ve never been to a place with such hateful, lazy, and incompetent employees in my entire life! I’ve never written a review until now because of this store. I had the unfortunate experience with an older clerk, who was so rude and hateful. She yelled, harassed me, and wasted my time. She told me that she wouldn’t replace my battery because of corrosion, and that the next employee who arrives in an hour can since she didn’t want the responsibility of replacing the battery. I purchase the battery (i have no choice since I’m stranded) and about 20 mins she tells me that the other employee that would come in can’t as well. I go back into the store to purchase a wire brush, and the older lady is gossiping about me to another employee!!! No mannerism at all. Save your time and go to another auto shop.
  • RC
    Ryan Clemons
    Jan 21, 2026
    1.0
    I am very very unsatisfied and unsatisfied doesn’t even come close to how this place is. Blond haired woman named Mellisa should not be working there at all. Extremely rude to customers multiple times since I was getting a battery put into my truck! Mellisa acted like it was so bad because I asked something about a product. If I could would give -5 stars and that’s an understatement.
  • WF
    Wu Feng
    Jan 9, 2026
    5.0
    While the knowledge of the staff can be hit or miss at times, my overall experience at Advance Auto Parts for DIYers has been quite good. They do the simple stuff well: oil, oil filters, batteries (diagnostics and charging), and more at a reasonable price. We need stores like this to continue serving the local community.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

This information is certified by Advance Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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