Business Details
About
Towing Service StationAuto Repair ShopTire Shop
Big Toe Towing & Recovery provides towing services, auto repair, and tire services in Bedford, VA.
Location
Hours
Reviews
4.5
95 reviews
5 stars
82
4 stars
2
3 stars1
2 stars0
1 star
10
- SMStacy Mahm4 days ago1.0I was driving down 460 heading into Lynchburg from the Concord area and a tow truck pulled directly in front of me from the median almost causing a multi-car accident (several cars behind me had to slam on brakes/swerve). I had to swerve to the right lane to avoid hitting him. Once I was able to pass the truck, he swerved into the right lane and caused a similar issue with the vehicle behind me. This was all I needed to see to know that this driver should not be behind the wheel of a tow truck. I'm glad this situation did not end in an accident, but in the future, I hope your drivers are more careful.
- LOLaura OttingerNov 7, 20251.0The town truck driver was speeding with his yellow lights on down express way with a vehicle loaded. Causing cars to think they had to get over almost causing a wreck in 5 pm city traffic.
- DRDalyn RipleyOct 29, 20255.0Driver came as quickly as he could to change my flat tire. He was very kind and concerned for my safety on the dark back road near Smith Mountain Lake. He was quick and efficient despite the rain and had me back on the road within 15 minutes! Thank you for your speedy help!!!
- MMMollySep 30, 20255.0Super quick, efficient, and very careful with my car. Avery saved the day 🙏
- FKFantastic KidsSep 10, 20255.0⭐️⭐️⭐️⭐️⭐️ While working for Amazon, I got a flat tire and found myself stranded in the middle of nowhere. Within 20 minutes, TJ from Big Toe Towing showed up and completely turned the situation around. He was fast, professional, and incredibly friendly. What really stood out was his attention to detail and customer care — he even opened the door for me, which may seem small, but it made a stressful situation feel a lot easier. On top of the excellent towing service, he also took the time to share helpful information about local services, which I really appreciated. It’s rare to come across someone who combines efficiency with genuine kindness. I would absolutely recommend TJ and Big Toe Towing to anyone in need of reliable roadside assistance.
Frequently Asked Questions About Big Toe Towing & Recovery
Do you offer emergency roadside assistance?
We provide emergency roadside assistance, recovery, and towing services 24 hours a day, 7 days a week, 365 days a year.
Do you do flatbed towing?
We offer various towing options to suit your needs, including flatbed, wheel lift, and other specialized methods.
When can I pick up my vehicle?
Vehicle pickup is available during our office hours, Monday through Friday from 8 am to 5 pm. Please note that we do not release vehicles after office hours. For impound releases, we kindly request that you call ahead. If you reach us outside office hours, please be aware that this is for roadside service dispatch only.
Why didn't you check with DMV? I have updated my tags with them.
We do not have direct access to the DMV system. Our assessment is based solely on the information displayed on the vehicle at the time of towing.
What do I need to retrieve my vehicle?
To retrieve your vehicle, you must be the registered owner. Please bring a valid government-issued ID, proof of insurance, and an acceptable form of payment.
How long does it take for a tow truck to arrive?
Our typical response time ranges from 30 to 45 minutes, depending on traffic conditions and your location. We prioritize urgent situations and will keep you informed throughout the process.
Can I schedule a tow in advance?
Yes, we offer pre-scheduled towing services for vehicle repairs, relocations, or special events. Please contact us to arrange a suitable time slot.
What should I do if my car breaks down on the highway?
If your car breaks down on the highway, prioritize safety by pulling over to the shoulder and activating your hazard lights. Then, contact Big Toe Towing & Recovery immediately. We will dispatch a truck and provide guidance on the next steps.
What types of vehicles can Big Toe Towing & Recovery handle?
Our services cover a wide range of vehicles including cars, trucks, SUVs, motorcycles, and light to medium-duty commercial vehicles. Our fleet is equipped to handle both standard and specialized towing requirements.
Why was I towed? I have been parking here for weeks.
We operate within a large coverage area and cannot tow every vehicle in violation each night. Our towing actions are based on contracts with specific communities and parking lots. We adhere strictly to the terms outlined in these contracts and their associated parking addendums.
Do you offer emergency roadside assistance?
Yes, we provide emergency roadside assistance, recovery, and towing services 24/7, 365 days a year.
What types of towing options do you offer?
We offer various towing options including flatbed, wheel lift, and other specialized methods to suit your needs.
When can I pick up my vehicle after towing?
Vehicle pickup is available Monday through Friday from 8 am to 5 pm during office hours. We do not release vehicles after hours; please call ahead for impound releases.
What documents do I need to retrieve my vehicle?
To retrieve your vehicle, you must be the registered owner and bring a valid government-issued ID, proof of insurance, and an acceptable form of payment.
How quickly can I expect a tow truck to arrive?
Typical response time ranges from 30 to 45 minutes depending on traffic and location. We prioritize urgent situations and keep you informed.
Can I schedule a tow in advance?
Yes, pre-scheduled towing services are available for vehicle repairs, relocations, or special events. Please contact us to arrange a time.
What types of vehicles can you handle?
We handle cars, trucks, SUVs, motorcycles, and light to medium-duty commercial vehicles with equipment for both standard and specialized towing.
Where is Big Toe Towing & Recovery located?
We are located at 360 Plunkett St, Bedford, VA 24523, United States.
What nearby places can I visit around Big Toe Towing & Recovery?
Nearby, you can visit the Bedford Museum & Genealogical Library for local history, the Bridge Street Cafe for coffee, or the All American Grill for a meal before or after your visit.
How can nearby government offices assist me when visiting Big Toe Towing & Recovery?
Nearby places like the Bedford General District Court and Bedford VA Police Department provide public services and legal assistance, which may be helpful for vehicle or towing-related issues.
Are there nearby automotive services if I need additional vehicle support?
Yes, J&W's The Shop and J's Bodyworks are close by and offer automotive repair and tire services to complement your experience with us.