Certified by Big Toe Towing & Recovery • Feb 08, 2026
Reviews
4.6
101 reviews
5 stars
88
4 stars
2
3 stars1
2 stars0
1 star
10
KK
Kay
1 day ago
5.0
Very prompt service, would definitely recommend Carson!
DH
debra hairston
Jan 30, 2026
5.0
My truck broke down in Amherst and I was stranded on the side of the road on one of the coldest days of the year. I called AAA and Big Toe Towing was my assigned tow company. The driver called me and we discussed where I could have my truck towed. He was very knowledgeable and helpful. He arrived as quickly as he could and I asked him if I could get in his truck because I was so cold. Thank God for heat! He quickly got my truck on the tow bed and we were off. I told him where I wanted to go and he agreed it was a great place. Thanks to Big Toe and the driver for all his help and heat!!
VM
Vickie Miller
Jan 5, 2026
5.0
Big Toe Towing provided wonderful service after a deer collision a couple of hours from home. They showed up on time, fast service, and good conversation on a long ride home. Highly recommend if you need assistance in their region!
SP
Sara Peterson
Dec 5, 2025
5.0
Great experience. Fast, polite, helpful, professional. Thanks, Big Toe!
ZL
Zachary Lawhorne
Nov 30, 2025
5.0
Chandler was absolutely great, positive attitude and hard worker and you can tell he loves his job
Frequently Asked Questions About Big Toe Towing & Recovery
Do you offer emergency roadside assistance?
We provide emergency roadside assistance, recovery, and towing services 24 hours a day, 7 days a week, 365 days a year.
Do you do flatbed towing?
We offer various towing options to suit your needs, including flatbed, wheel lift, and other specialized methods.
When can I pick up my vehicle?
Vehicle pickup is available during our office hours, Monday through Friday from 8 am to 5 pm. Please note that we do not release vehicles after office hours. For impound releases, we kindly request that you call ahead. If you reach us outside office hours, please be aware that this is for roadside service dispatch only.
Why didn't you check with DMV? I have updated my tags with them.
We do not have direct access to the DMV system. Our assessment is based solely on the information displayed on the vehicle at the time of towing.
What do I need to retrieve my vehicle?
To retrieve your vehicle, you must be the registered owner. Please bring a valid government-issued ID, proof of insurance, and an acceptable form of payment.
How long does it take for a tow truck to arrive?
Our typical response time ranges from 30 to 45 minutes, depending on traffic conditions and your location. We prioritize urgent situations and will keep you informed throughout the process.
Can I schedule a tow in advance?
Yes, we offer pre-scheduled towing services for vehicle repairs, relocations, or special events. Please contact us to arrange a suitable time slot.
What should I do if my car breaks down on the highway?
If your car breaks down on the highway, prioritize safety by pulling over to the shoulder and activating your hazard lights. Then, contact Big Toe Towing & Recovery immediately. We will dispatch a truck and provide guidance on the next steps.
What types of vehicles can Big Toe Towing & Recovery handle?
Our services cover a wide range of vehicles including cars, trucks, SUVs, motorcycles, and light to medium-duty commercial vehicles. Our fleet is equipped to handle both standard and specialized towing requirements.
Why was I towed? I have been parking here for weeks.
We operate within a large coverage area and cannot tow every vehicle in violation each night. Our towing actions are based on contracts with specific communities and parking lots. We adhere strictly to the terms outlined in these contracts and their associated parking addendums.
Do you offer emergency roadside assistance?
Yes, we provide emergency roadside assistance, recovery, and towing services 24/7, 365 days a year.
What types of towing options do you offer?
We offer various towing options including flatbed, wheel lift, and other specialized methods to suit your needs.
When can I pick up my vehicle after towing?
Vehicle pickup is available Monday through Friday from 8 am to 5 pm during office hours. We do not release vehicles after hours; please call ahead for impound releases.
What documents do I need to retrieve my vehicle?
To retrieve your vehicle, you must be the registered owner and bring a valid government-issued ID, proof of insurance, and an acceptable form of payment.
How quickly can I expect a tow truck to arrive?
Typical response time ranges from 30 to 45 minutes depending on traffic and location. We prioritize urgent situations and keep you informed.
Can I schedule a tow in advance?
Yes, pre-scheduled towing services are available for vehicle repairs, relocations, or special events. Please contact us to arrange a time.
What types of vehicles can you handle?
We handle cars, trucks, SUVs, motorcycles, and light to medium-duty commercial vehicles with equipment for both standard and specialized towing.
Where is Big Toe Towing & Recovery located?
We are located at 360 Plunkett St, Bedford, VA 24523, United States.
What nearby places can I visit around Big Toe Towing & Recovery?
Nearby, you can visit the Bedford Museum & Genealogical Library for local history, the Bridge Street Cafe for coffee, or the All American Grill for a meal before or after your visit.
How can nearby government offices assist me when visiting Big Toe Towing & Recovery?
Nearby places like the Bedford General District Court and Bedford VA Police Department provide public services and legal assistance, which may be helpful for vehicle or towing-related issues.
Are there nearby automotive services if I need additional vehicle support?
Yes, J&W's The Shop and J's Bodyworks are close by and offer automotive repair and tire services to complement your experience with us.
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