Certified by Big Toe Towing & Recovery • Apr 05, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
4.6
104 reviews
5 stars
91
4 stars
2
3 stars1
2 stars0
1 star
10
CH
Cameron Hyden
5 days ago
5.0
Awesomeness!! Thanks!
EV
Ethan Varricchione
5 days ago
5.0
My wife got a flat tire and I was unable to get to her location to assist her. The guys at Big Toe Towing & Recovery came to the rescue in a timely manner and took great care of her, making her feel safe and comfortable as they towed her car to the dealership. Would highly recommend them if you are in a pinch!
KS
Kiki Scott
Feb 25, 2026
5.0
Carson provided outstanding service from start to finish. He recommended a great repair shop and took care of towing my vehicle from my workplace after calling AAA. He was incredibly accommodating, had a positive attitude, and delivered excellent customer service, even on a cold morning. Highly recommend!
CH
Caitlin Hawley
Feb 15, 2026
5.0
Our truck was broken down and Tyler was able to meet us there within 5 minutes and towed it 30 minutes away to our home. He was beyond amazing and very professional! We will be calling them for our next towing needs. Hopefully much later in the future 😂
KK
Kay
Feb 11, 2026
5.0
Very prompt service, would definitely recommend Carson!
Frequently Asked Questions About Big Toe Towing & Recovery
Do you offer emergency roadside assistance?
We provide emergency roadside assistance, recovery, and towing services 24 hours a day, 7 days a week, 365 days a year.
Do you do flatbed towing?
We offer various towing options to suit your needs, including flatbed, wheel lift, and other specialized methods.
When can I pick up my vehicle?
Vehicle pickup is available during our office hours, Monday through Friday from 8 am to 5 pm. Please note that we do not release vehicles after office hours. For impound releases, we kindly request that you call ahead. If you reach us outside office hours, please be aware that this is for roadside service dispatch only.
Why didn't you check with DMV? I have updated my tags with them.
We do not have direct access to the DMV system. Our assessment is based solely on the information displayed on the vehicle at the time of towing.
What do I need to retrieve my vehicle?
To retrieve your vehicle, you must be the registered owner. Please bring a valid government-issued ID, proof of insurance, and an acceptable form of payment.
How long does it take for a tow truck to arrive?
Our typical response time ranges from 30 to 45 minutes, depending on traffic conditions and your location. We prioritize urgent situations and will keep you informed throughout the process.
Can I schedule a tow in advance?
Yes, we offer pre-scheduled towing services for vehicle repairs, relocations, or special events. Please contact us to arrange a suitable time slot.
What should I do if my car breaks down on the highway?
If your car breaks down on the highway, prioritize safety by pulling over to the shoulder and activating your hazard lights. Then, contact Big Toe Towing & Recovery immediately. We will dispatch a truck and provide guidance on the next steps.
What types of vehicles can Big Toe Towing & Recovery handle?
Our services cover a wide range of vehicles including cars, trucks, SUVs, motorcycles, and light to medium-duty commercial vehicles. Our fleet is equipped to handle both standard and specialized towing requirements.
Why was I towed? I have been parking here for weeks.
We operate within a large coverage area and cannot tow every vehicle in violation each night. Our towing actions are based on contracts with specific communities and parking lots. We adhere strictly to the terms outlined in these contracts and their associated parking addendums.
Do you offer emergency roadside assistance?
Yes, we provide emergency roadside assistance, recovery, and towing services 24/7, 365 days a year.
What types of towing options do you offer?
We offer various towing options including flatbed, wheel lift, and other specialized methods to suit your needs.
When can I pick up my vehicle after towing?
Vehicle pickup is available Monday through Friday from 8 am to 5 pm during office hours. We do not release vehicles after hours; please call ahead for impound releases.
What documents do I need to retrieve my vehicle?
To retrieve your vehicle, you must be the registered owner and bring a valid government-issued ID, proof of insurance, and an acceptable form of payment.
How quickly can I expect a tow truck to arrive?
Typical response time ranges from 30 to 45 minutes depending on traffic and location. We prioritize urgent situations and keep you informed.
Can I schedule a tow in advance?
Yes, pre-scheduled towing services are available for vehicle repairs, relocations, or special events. Please contact us to arrange a time.
What types of vehicles can you handle?
We handle cars, trucks, SUVs, motorcycles, and light to medium-duty commercial vehicles with equipment for both standard and specialized towing.
Where is Big Toe Towing & Recovery located?
We are located at 360 Plunkett St, Bedford, VA 24523, United States.
What nearby places can I visit around Big Toe Towing & Recovery?
Nearby, you can visit the Bedford Museum & Genealogical Library for local history, the Bridge Street Cafe for coffee, or the All American Grill for a meal before or after your visit.
How can nearby government offices assist me when visiting Big Toe Towing & Recovery?
Nearby places like the Bedford General District Court and Bedford VA Police Department provide public services and legal assistance, which may be helpful for vehicle or towing-related issues.
Are there nearby automotive services if I need additional vehicle support?
Yes, J&W's The Shop and J's Bodyworks are close by and offer automotive repair and tire services to complement your experience with us.
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