Mr. Tire Auto Service Centers

4.3
676 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
5610 Columbia Turnpike, Bailey's Crossroads, VA
22041, United States

Hours

Reviews

4.3
676 reviews
5 stars
535
4 stars
28
3 stars
13
2 stars
10
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Theiska and Juan for their exceptional service.

Service Speed

While some customers experienced quick service, others reported long wait times, especially for oil changes and appointments.

Pricing Transparency

Several reviews mentioned issues with pricing transparency, including unexpected charges and miscommunication about service costs.

Professionalism

There were mixed reviews regarding professionalism, with some customers expressing dissatisfaction with rude staff and unprofessional behavior.

Quality of Work

Feedback on the quality of work was varied, with some customers satisfied with repairs and others reporting issues or feeling upsold on unnecessary services.
  • FC
    Freddy Castro
    5 days ago
    5.0
    Theiska was amazing at the front. She was so courteous and really cared about the car issues I was experiencing. Got all my issues resolved. Very detailed in explaining what they were doing and any issues i might have down the road. Will definitely be coming back soon! Highly recommend!
  • DJ
    Devin Johnson
    Jan 5, 2026
    1.0
    This isn’t product related, I stopped my car at the lot because it broke down due to my serpentine belt broke and powered the whole car off and had to call a tow. Not even 5 minutes in the lady at the front looked at me like I was crazy when I needed to ask for help but responded ugly like get out of here and leave immediately. Didn’t even give me a chance to explain or get myself situated and harassed me then called the police when they clearly saw nothing wrong. I wouldn’t be there for anything else especially no services involving that woman in the equation.
  • SM
    Steve & Hong-An San Miguel
    Dec 29, 2025
    5.0
    Pet Sitting 4 Comfort® (PS4C) has been using this Mr. Tire Auto Service Center for over five years, and our experience has consistently been professional, transparent, and reliable. As a family-owned business, we rely on clear communication and trust. The team explains what needs attention versus what can wait, provides photos when needed, shares quotes upfront, and confirms approval before any work is done. Timelines are realistic and communicated clearly. For new customers, we recommend calling ahead to schedule an appointment, especially during busy or holiday periods. Dropping vehicles off early in the day allows adequate time for proper service. Pickup may be same day or next day depending on parts availability, and expectations are set upfront. This location has earned our trust, and we confidently recommend them for routine maintenance and repairs. -Steve & Hong
  • TD
    Tessa Delgo-Cyrwus
    Dec 20, 2025
    5.0
    I live down the street and, upon getting in my car this afternoon, got an unexpected low tire light flashing at me which seemed to be because of a nail in my front tire. I'm driving down to Florida tomorrow, so I panicked thinking I needed to get the tire fixed ASAP and drove to the nearest tire repair place open past 5 on a Saturday, which was this location. Juan and his team were very kind and quick to start working on the repair, though it turned out the "nail" was a very small screw that hadn't actually punctured my tire, so I didn't end up needing a repair! Regardless, they very sweetly explained the situation to me and checked all of my tires' air pressure before sending me on my way. I appreciated the very kind customer service and will definitely be back if my car is ever in real trouble :)
  • JG
    James Royal Green
    Dec 15, 2025
    1.0
    I arrived at my oil change around 3:15pm on Friday (December 12th). I waited for 2 hours for an oil change which I thought was unusual for a oil change. When I arrived there it was daylight, when I left it was nighttime. I had a coupon thinking I would get the deal that was on the coupon. It stated the price would be around $79.00 dollars. But if fail to mention that it only include the oil change minus the oil filter. I thought all oil changes came with an oil filter, not an additional price. But they didn't state that on the coupon, so the price was $122.00. I told the customer service representative that I thought the price was $79.00, not knowing this did not include the oil filter. So he dicuss this with his co-worker (maybe it was his supervisor), and she told him to give me a discount. So the bill was discounted at $10.00, so I end up paying $120 dollars and some cents. After a 2 hour wait, when my car was ready I noticed my driver side window was halfway down,which I thought was kinda odd, because I arrived at the station with my window rolled up. Me and my wife smelled an odd odor in my car. We came to realize someone has been smoking cannabis in my car, I couldn't believe it!!!! Someone was getting high in my car while I was waiting for my oil change!!! This is unacceptable!!! I don't smoke anything, especially that and I didn't appreciate it at all!!! I will never go there again for anything, that was poor customer service on another level, very poor and unprofessional. What if I got stop by the police with that smell in my car! Thank God that didn't happen, but it could. Would not recommend this place to anyone. Unacceptable!!!

Frequently Asked Questions About Mr. Tire Auto Service Centers

What services does Mr. Tire Auto Service Centers provide?

Mr. Tire offers comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, and tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Where is Mr. Tire Auto Service Centers located?

It is located at 5610 Columbia Turnpike, Bailey's Crossroads, VA 22041, USA.