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Sheehy Ford of Ashland

4.4
(2186 reviews)

Business Details

11450 Washington Highway, Ashland, VA
23005, United States
(804) 242-0391
https://www.sheehyfordashland.com

About

Car DealerUsed Car DealerSheehy Auto Stores
Here at Sheehy Ford of Ashland, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one. Starting with our selection of new Ford models, our Ashland VA showroom is the place to be if you're in the market for a Ford Focus, Fusion, F-150, Superduty or Explorer. Looking to save some money in the search for your next car? Sheehy Ford also carries a wide range of used cars from Ford, as well as today's other top automakers. Once you've chosen your next car, Sheehy Ford of Ashland helps you take those all-important next steps towards driving home the Ford of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs. Even after you've driven your new Ford Focus, Fusion, F-150, Superduty or Explorer out of our showroom, Sheehy Ford of Ashland continues to support you in order to ensure you have a great ownership experience. Our Ford service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well...

Location

Sheehy Ford of Ashland
11450 Washington Highway, Ashland, VA
23005, United States

Hours

Reviews

4.4
2,186 reviews
5 stars
1,565
4 stars
126
3 stars
57
2 stars
30
1 star
224

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their professionalism and support during the car buying process.

Sales Experience

Overall, customers reported a positive sales experience with no pressure tactics, appreciating the straightforward communication and efficiency in the purchasing process.

Service Issues

Several reviews mentioned concerns regarding service quality, including miscommunication about repairs and dissatisfaction with the handling of warranty issues.

Mixed Reviews on Repairs

While some customers had positive experiences with repairs and maintenance, others reported dissatisfaction with the service department, citing high costs and unresolved issues.

Concerns Over Transparency

A number of customers expressed frustration over perceived lack of transparency in pricing and service recommendations, leading to feelings of being misled.
  • DC
    Debra Cotrone
    1 day ago
    5.0
    We found previously RECENT repaired axel seal leaking while traveling on I95 through VA in RV. I started calling RV repair shops further North, not one had opening for 2-3 days. Because we have a Ford chassis, husband suggested to call a Ford dealership. I googled dealerships close to I95 North and found Sheehy Ford in Ashland VA about 30 miles ahead of us. I was so incredibly blessed to have Brad Major answer the phone. After explaining we our problem and that we had another 750 miles to drive, Brad immediately told us to drive in. He took vin number over phone to order parts after we explained previous fix, and they would arrive for a 7:00am appointment he made for us. He let us stay in RV overnight at dealership and even gave us electric plug in. A very nice car porter (George) even checked on us before closing the dealership for the night and we found out he is also a native of our home state which led to a very pleasant fun conversation. Brad knocked on our door for our appointment in morning and his team got to work and he kept us updated during the morning. He gave us a fair price with written detailed bill & explanation of repair plus a video we can use to get our $ back from recent previous repair. We cannot thank Brad Major or Sheehy Ford enough for the hospitality and allowing us to continue our drive safely home after fixing our RV. DEFINITELY USE SHEEHY FORD for your auto/RV issues. Sheehy treated us like family we are so Thankful!!!!! We even will stop in next year as we drive South for the winter to say “Hi”
  • MH
    M. Hunter Haglund
    Feb 23, 2026
    5.0
    We have enjoyed the professionalism and speed of both their service and sales departments over the last year. Their communication is top-notch, and so far we haven't had any issues. So, that's great.
  • EG
    Eric Gallant
    Feb 10, 2026
    5.0
    I’ve had a incredibly difficult 18 months since my accident, and finding someone like Casey at Sheehy Ford was a true blessing. Casey has been absolutely amazing—transparent at all times and, above all else, incredibly kind. She is the consummate professional and a salesperson who is as honest as the day is long. If you want someone who will treat you right and tell it to you straight, go see Casey. I can’t recommend her enough.
  • MS
    Ms. Sheritta
    Feb 7, 2026
    5.0
    Dave White and Antonio are AWESOME!!! Very personable. The truck was definitely in high demand and they both went above and beyond and completed the sale! They addressed all of my sons questions, needs and/or concerns. They are very valuable assets to this company! You guys are very much appreciated. You guys took great care of my son! Many thanks to you guys. ♥️
  • AP
    Aries Powell
    Feb 6, 2026
    5.0
    We broke down on a roadtrip a few weeks ago and had to leave our car at the Sheehy Ford of Ashland. Through the bad winter weather and multiple repairs, Aaron and the entire team at Sheehy was wonderful, communicative, and dedicated to delivering outstanding service. They made an anxious situation into a hopeful one. We cannot recommend them more, particularly Aaron who walked us through the entire process and made us feel so valued and taken care of.

Frequently Asked Questions About Sheehy Ford of Ashland

What types of vehicles can I find at Sheehy Ford of Ashland?

Sheehy Ford of Ashland offers a selection of new Ford models including Focus, Fusion, F-150, Superduty, Explorer, as well as a wide range of used cars from Ford and other automakers.

Where is Sheehy Ford of Ashland located?

Sheehy Ford of Ashland is located at 11450 Washington Highway, Ashland, VA 23005, United States.

Brand Certified Facts from Sheehy Ford of Ashland

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