Business Details
About
Auto Repair ShopAuto Air Conditioning ServiceBrake Shop
Dixon's Automotive Repair has been helping our community for more than 12 years. We're here to keep your vehicles in great shape, and our number one goal is to be honest and open with you. We have a nationwide Napa Auto Care Center 36k, 36-month warranty. When your car needs some attention, you can count on Dixon's Automotive Repair. Give us a call or come visit us, and we'll make sure your car is in excellent condition!
Location
Hours
Reviews
4.9
537 reviews
5 stars
505
4 stars
17
3 stars4
2 stars3
1 star8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and accommodating staff who made them feel valued and respected.
Quality of Work
Many reviews highlighted the quality and thoroughness of the repairs, with several customers expressing satisfaction with the results.
Honesty and Transparency
Dixon's Automotive Repair is frequently commended for their honesty in diagnosing issues and providing clear explanations without pressuring customers into unnecessary repairs.
Timeliness
Several customers noted the quick turnaround for services, including same-day appointments and efficient completion of repairs.
Comfortable Environment
The waiting area is described as clean and comfortable, with amenities like snacks and refreshments, contributing to a positive customer experience.
- MEMatthew Engel1 day ago5.0Dixon’s is speedy they fixed a lift on my truck that a “lift specialist” installed wrong!
- DSDebra SmithNov 14, 20255.0Everything went ok for my Virginia State Inspection. Staff were courteous. My state inspection was started at the time that I was told to have my vehicle there and finished within a reasonable time. Great work.
- LPluz PabonNov 6, 20255.0Thanks to Richard I was able to rely on him to take care of any questions or concerns I had. Provided great service. Joe and Richard also helped provide a new key fob battery. Highly recommended
- AFAdam ForeOct 30, 20255.0Great group of people who do right by the community. Fast and communicative service. I will continue to bring my vehicles here.
- KFKimberly FeltonOct 23, 20255.0Every time I’ve brought my car to Dixon’s Automotive Repair, I’ve received nothing but honest, professional, and friendly service. As a woman, it can sometimes feel intimidating to go to a repair shop, but the team at Dixon’s always makes me feel comfortable and respected. They take the time to clearly explain what’s wrong, show me the damage, and walk me through why certain repairs are important — without ever making me feel pressured or taken advantage of. That level of transparency and integrity means a lot. I truly appreciate their honesty, patience, and the care they put into their work. Dixon’s Automotive Repair has definitely earned my trust and loyalty. I highly recommend them to anyone looking for a repair shop that values its customers and provides quality service every single time!
Frequently Asked Questions About Dixon's Automotive Repair
What services does Dixon's Automotive Repair offer?
Dixon's Automotive Repair provides a wide range of auto repair and maintenance services, including brake repair, auto air conditioning service, auto electrical service, and auto tune-up service.
Where is Dixon's Automotive Repair located?
Dixon's Automotive Repair is located at 9440 Atlee Commerce Blvd, Ashland, VA 23005, USA.
What are the business hours of Dixon's Automotive Repair?
The shop is open Monday through Friday from 7:30 AM to 5:30 PM and is closed on Saturdays and Sundays.
Does Dixon's Automotive Repair offer any warranty on their services?
Yes, they offer a nationwide Napa Auto Care Center warranty covering 36,000 miles or 36 months on their services.
How can I contact Dixon's Automotive Repair?
You can contact them by phone at +1 804-496-6002 or visit their website at https://dixonsautorepair.com/ashland/
Can I schedule a repair appointment online?
Yes, appointments can be made online through their website at https://dixonsautorepair.com/
Are there any nearby car wash or detailing services near Dixon's Automotive Repair?
Yes, Grand Prix Auto Wash, which offers car wash, auto detailing, and towing services, is located nearby and is convenient to visit before or after your auto repair appointment.
What banks are near Dixon's Automotive Repair for easy banking access?
Nearby banks include Union Bank & Trust and Atlantic Union Bank, which can be convenient for customers handling financial matters around their visit.
Are there any nearby schools or childcare facilities around Dixon's Automotive Repair?
Yes, The Goddard School and Primrose School of Atlee Commons are close by, making it easier for parents who need vehicle repairs during school hours.
Is Dixon's Automotive Repair affiliated with any larger automotive service networks?
Yes, Dixon's Automotive Repair is part of the nationwide Napa Auto Care Center network, ensuring quality service backed by a comprehensive warranty.