Business Details
About
Auto Repair ShopAuto Air Conditioning ServiceBrake Shop
Dixon's Automotive Repair has been helping our community for more than 12 years. We're here to keep your vehicles in great shape, and our number one goal is to be honest and open with you. We have a nationwide Napa Auto Care Center 36k, 36-month warranty. When your car needs some attention, you can count on Dixon's Automotive Repair. Give us a call or come visit us, and we'll make sure your car is in excellent condition!
Location
Hours
Reviews
4.9
562 reviews
5 stars
528
4 stars
17
3 stars5
2 stars3
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and accommodating staff, highlighting their willingness to help and provide clear communication.
Quality of Work
Many reviews noted the high quality of repairs and services, with several customers expressing satisfaction with the thoroughness and effectiveness of the work done.
Honesty and Transparency
Numerous customers appreciated the honesty of the staff regarding necessary repairs and pricing, often mentioning that they felt respected and not pressured.
Speed and Efficiency
Several reviews highlighted the quick turnaround times for services, with many customers noting that their vehicles were serviced promptly and efficiently.
Comfortable Environment
The waiting area was frequently described as clean and comfortable, with amenities like snacks and coffee, contributing to a positive overall experience.
- JMJ. Miller1 day ago5.0Recently, I had my car inspected at Dixon’s Automotive Repair. To avoid waiting a long time for this service, I made an appointment. Upon arrival, Richard made my experience hassle-free. He was courteous, knowledgeable, and assured me that my inspection would be completed in a timely manner. Overall, the service was exceptional, but more importantly, the moment I walked in, I felt welcomed and valued as a customer. I highly recommend Dixon for your vehicle needs. J. Miller
- JEJ Ech4 days ago5.0Great customer service, fairly priced. Helped me replace a bearing and worked with my warranty company to get it covered. Definitely recommend.
- BABrad AltmanJan 5, 20265.0The guys at Dixon did my vehicle inspection with no prior notice and completed it very promptly. They were very courteous and their follow up to service is unprecedented. I would highly recommend them and use them for any follow-up service. Thank you guys.
- JHJeff HuntDec 27, 20255.05 stars. First of all they were open the day after Christmas. My truck throw a code and the truck went into safe driving mode. I was 1-1/2 hour drive from home they reset the computer, assessed the fault determined it was safe to drive the car but cautioned me that if the code came back, it would go back into safe driving mode. I made it home with not problem and no code. Also they gave me a late Christmas present, no charge for the service. These guys deserve your business, everyone I interact with was great and very helpful.
- EBEd BoehmDec 23, 20255.0I called Dixon's automotive, they were my third call that morning. My wife had a screw in her tire, and I needed it fixed. They were busy, but told me to bring it right in. After pulling the screw, and realizing that it did not penetrate the tire, they sent me on my way with a "no charge" for their time. They were fast, professional, friendly, and helpful as my wife was about to take a long drive. Thank you for the great service, I will surely be back.
Frequently Asked Questions About Dixon's Automotive Repair
What services does Dixon's Automotive Repair offer?
Dixon's Automotive Repair provides a wide range of auto repair and maintenance services, including brake repair, auto air conditioning service, auto electrical service, and auto tune-up service.
Where is Dixon's Automotive Repair located?
Dixon's Automotive Repair is located at 9440 Atlee Commerce Blvd, Ashland, VA 23005, USA.
What are the business hours of Dixon's Automotive Repair?
The shop is open Monday through Friday from 7:30 AM to 5:30 PM and is closed on Saturdays and Sundays.
Does Dixon's Automotive Repair offer any warranty on their services?
Yes, they offer a nationwide Napa Auto Care Center warranty covering 36,000 miles or 36 months on their services.
How can I contact Dixon's Automotive Repair?
You can contact them by phone at +1 804-496-6002 or visit their website at https://dixonsautorepair.com/ashland/
Can I schedule a repair appointment online?
Yes, appointments can be made online through their website at https://dixonsautorepair.com/
Are there any nearby car wash or detailing services near Dixon's Automotive Repair?
Yes, Grand Prix Auto Wash, which offers car wash, auto detailing, and towing services, is located nearby and is convenient to visit before or after your auto repair appointment.
What banks are near Dixon's Automotive Repair for easy banking access?
Nearby banks include Union Bank & Trust and Atlantic Union Bank, which can be convenient for customers handling financial matters around their visit.
Are there any nearby schools or childcare facilities around Dixon's Automotive Repair?
Yes, The Goddard School and Primrose School of Atlee Commons are close by, making it easier for parents who need vehicle repairs during school hours.
Is Dixon's Automotive Repair affiliated with any larger automotive service networks?
Yes, Dixon's Automotive Repair is part of the nationwide Napa Auto Care Center network, ensuring quality service backed by a comprehensive warranty.