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Dixon's Automotive Repair

4.9
(584 reviews)

Business Details

9440 Atlee Commerce Blvd, Ashland, VA
23005, United States
(804) 496-6002
https://dixonsautorepair.com/ashland/

About

Auto Repair ShopAuto Air Conditioning ServiceBrake Shop
Dixon's Automotive Repair has been helping our community for more than 12 years. We're here to keep your vehicles in great shape, and our number one goal is to be honest and open with you. We have a nationwide Napa Auto Care Center 36k, 36-month warranty. When your car needs some attention, you can count on Dixon's Automotive Repair. Give us a call or come visit us, and we'll make sure your car is in excellent condition!

Location

Dixon's Automotive Repair
9440 Atlee Commerce Blvd, Ashland, VA
23005, United States

Hours

Reviews

4.9
584 reviews
5 stars
549
4 stars
17
3 stars
5
2 stars
4
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and helpful staff, highlighting their willingness to assist and communicate effectively.

Quality of Work

Many reviews noted the high quality of repairs and services provided, with several customers expressing satisfaction with the thoroughness and effectiveness of the work done.

Honesty and Transparency

Numerous customers appreciated the honest assessments and upfront pricing, feeling that they were treated fairly without pressure to upsell services.

Convenience

The availability of loaner vehicles and quick service times were frequently mentioned as significant advantages, making the experience more convenient for customers.

Mixed Experiences

While many reviews were positive, there were some negative experiences regarding specific repairs and billing issues, indicating inconsistency in service quality.
  • KT
    Kyree Taylor
    1 day ago
    5.0
    This shop truly went above and beyond. I called late in the afternoon and they checked my car out found the problem and got it fixed all within in an hour. Glad I found this place very professional everybody was friendly especially Richard.
  • CW
    Chris Weller
    6 days ago
    5.0
    Excellent customer service. Far exceeded my expectations both in convenience of timing, diagnostics, customer, waiting area, providing transportation to and from the shop when I needed it, and overall very approachable and down to earth people managing the operation. I’m new to the area and I’m thankful I found a competent shop although it’s a little further from where I live than my last place, I’ll still make the trip whenever I need anything
  • BL
    Brittany Lane
    Feb 17, 2026
    5.0
    We have been using Dixons for many years and always get 5 star service. I love that the service writers work aa a team so your call or questions are always answered and they dont seem commissions driven. It's nice that you can reserve a loaner vehicle if you plan in advance and if you need your car towed they have a tow truck at their other shop that will tow your vehicle. I feel they genuinely look out for us and help us to budget for our vehicle expenses. Thanks for always looking out for us, we greatly appreciate it especially on a fixed income now. Brittany and Lyn Lowery
  • RS
    Robert Stevens
    Feb 12, 2026
    5.0
    Had a 40K mile service on my Mazda CX-5. Dropped off at 9:30am and was ready for pickup at 3:00pm. Upon my drop-off they had a loaner car ready for me. They did an oil change, rotated tires, changed two filters, changed wiper blades and gave everything else a clean bill of health all for $191. They honored my coupons and accumulated reward points. After three years of service, I can recommend them for their convenient, courteous, reliable, efficient and cost-effective service.
  • LM
    Lucy May
    Feb 9, 2026
    5.0
    I recently purchased new tires and had my state inspection done at this shop, and the experience was excellent from start to finish. The staff was friendly, professional, and took the time to explain my options without any pressure. The pricing was fair, the work was done efficiently, and everything was completed when promised. My car feels great, and it’s reassuring to know the inspection was done thoroughly. I’ll definitely be coming back for future service and would highly recommend this shop to anyone looking for honest and reliable car care.

Brand Certified Facts from Dixon's Automotive Repair

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Certified March 01, 2026Yext Knowledge Graph
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