Took my car here after months of not being able to determine the issue I was having. Took it to another shop beforehand which told me nothing was wrong and also replaced numerous parts myself.
Took it to Dixon’s to get another professional opinion. They were able to immediately pinpoint the issue and what needed to be replaced. They called explaining the issue and were very friendly about it.
It was a rather expensive repair that I declined due to being able to replace it myself but they were extremely helpful with identifying the issue and respecting me wanting to do it on my own.
Will definitely be coming back for any further issues or needs.
JJ
Jennifer Joyce
Apr 21, 2026
Bravo Zulu to Richard, Joe and Greg and all the mechanics at Dixon's Ashland and King William locations who coordinated and engaged in removing my old Honda Odyssey engine with 238,000 miles and a blown head gasket - replacing it with a used Odyssey engine - 84,000 miles - that runs like new, perfectly and powerfully, since picking it up a few weeks ago.
At first, my plan was to repair the head gasket. Richard provided an estimate while suggesting the possibility of swapping the engine for another in better shape with less mileage, wear and tear for a few hundred dollars or so more than the head gasket job.
They researched, located and tested an engine - briefing and updating me throughout the process as the car was taken from Ashland to King William and back to Ashland, and once there - Greg flushed the non-working heater core once, then twice with no improvement. He went above and beyond, flushing and working it a third time, which did the trick, making it unnecessary to replace the heater core, which is now working and pumping plenty of heat. They also replaced a couple of axels, brake pads/rotors.
Taking everything into consideration - including all the updates via Richard and Joe - the customer service, dedication and expertise to recommend and then actually transform the old Odyssey into a vehicle that drives and handles like brand new is nothing short of outstanding ... amazing. Highly recommend the team at Dixon's!!!
SP
Sue Stanley Park
Apr 15, 2026
Great service. Very clean waiting area. Reasonable prices. Friendly service.
WB
Walter Baietti
Apr 7, 2026
No extra nonsense. Exceptional service, honest, experts at their craft and all around nice guys.
If you need auto repair, this is the place. Thank you.
JT
Jillian Tyree
Mar 27, 2026
Huge thank you to this team! We had a last-minute headlight emergency right before the weekend. Even though we arrived 15 minutes before they closed on a Friday, they treated us with total kindness and got us back on the road in no time. Fast, friendly, and reliable—we won’t be going anywhere else