Valvoline Instant Oil Change

4.6
400 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Ashburn.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
44145 Ashbrook Market Place Plaza, Ashburn, VA
20147, United States

Hours

Reviews

4.6
400 reviews
5 stars
335
4 stars
22
3 stars
6
2 stars
8
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of individuals like Jordan, Chris, and Michael.

Efficiency

Several reviews highlighted the quick service, with many customers reporting being in and out within 15-20 minutes.

Pricing Concerns

There were multiple complaints about price increases for services, particularly for customer-supplied oil and filters, leading to dissatisfaction among some customers.

Mixed Experiences

While many reviews were positive, there were also negative experiences reported regarding service quality and mistakes made during oil changes.
  • MT
    Muhammad Tahir
    6 days ago
    1.0
    The windshield washer bottle cap broke and fell into the engine area, leaving the bottle open without informing me. The next day, I noticed that the headlight was not working. When I opened the hood, I saw that the bottle was missing its cap. Additionally, they seemed unhappy that I used a coupon and were unwilling to replace filters, coolant, etc.
  • TO
    Tuvshinbat Ochirbat
    Jan 6, 2026
    1.0
    I came in for an oil change and was charged $94, but the work does not appear to have been done properly. It looked like only a small amount of oil was added instead of a full oil change. About two hours later, I checked the oil and it was still very dark, showing clear signs of old, burned oil. This strongly suggests the oil was not fully changed
  • LC
    l cumberland
    Jan 3, 2026
    5.0
    This was my first time visiting an Instant Oil Change location, and the experience was extremely easy and fast. I was greeted by Joanna in the bay, who quickly took my information and got the oil change process started. She was lovely, kind, and informative throughout the entire visit. Because of the customer service she provided, they have gained a permanent customer in me.
  • SR
    Samim rafi
    Dec 28, 2025
    1.0
    I visited this location for an oil change and had a very disappointing experience. I asked the manager a simple question about the oil change, and the response was extremely rude and unprofessional. The customer service was very poor, and I did not feel respected as a customer. This was one of the worst customer service experiences I’ve had. I would not recommend this place.
  • DM
    debbie miller
    Dec 23, 2025
    5.0
    I have been going here for several years. Always pleased with the service. Went for an oil change today and was greeted by a smiling young lady who directed me. She was pleasant and made the short wait so nice. Once in the bay, I was equally impressed with the efficiency of all the staff working. It was busy but everyone knew what to do. When one worker needed help, another stepped in right away. Very organized and well run. Thank you!

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Ashburn provide?

Valvoline Instant Oil Change in Ashburn offers quick, 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.

What are the operating hours of Valvoline Instant Oil Change in Ashburn?

The service station is open Monday to Friday from 8 AM to 7 PM, Saturday from 8 AM to 6 PM, and Sunday from 10 AM to 5 PM. It is closed on holidays like November 27, 2025, and December 25, 2025.