Mr. Tire Auto Service Centers

4.3
541 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
5200 Lee Highway, Arlington, VA
22207, United States

Hours

Reviews

4.3
541 reviews
5 stars
414
4 stars
20
3 stars
14
2 stars
16
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude and dismissive behavior.

Appointment Issues

Frequent complaints about not honoring appointments, leading to long wait times and frustration for customers.

Quality of Work

Inconsistent quality of service; some customers reported satisfactory repairs, while others experienced issues shortly after service.

Pricing Transparency

Concerns about unexpected charges and upselling practices, with some customers feeling misled about costs.

Speed of Service

Varied experiences with service speed; some customers appreciated quick turnaround, while others faced significant delays.
  • EH
    Eric Haggquist
    Nov 12, 2025
    5.0
    Called me to ask if I wanted to go in a day early, I did do. So far as I can tell the tires , balance & alignment went fine.
  • GK
    Gloria Knox
    Nov 3, 2025
    5.0
    Repairs were made as promised in a very timely manner
  • JR
    Jenny Roahen Rizzo
    Oct 22, 2025
    5.0
    We've had excellent experiences with this Mr. Tire location over many years. They are very knowledgeable and very honest. They take good care of our vehicles and at the same time are proactive in trying to save us money and unnecessary repairs. We trust them -- how often do you say that about a car service place?? We highly recommend and will keep returning.
  • JO
    Justin O'Donnell
    Oct 15, 2025
    1.0
    There were quite a few things when I first made my appointment for 10 AM and went to the shop. They did not have my appointment. The same person that took the appointment said that I was able to use a coupon for the oil change at tire rotation, however when I went there, the gentleman at the counter, said I was unable to use conventional oil, even though I told gentleman who made the appointment a year make, and model of my car. The gentleman at the counter said my car could only take synthetic oil which was over double the price. After reviewing all the charges on the receipt, there is a $25 shop fee in which I asked the cashier what that was and he said all shops charge this. Again, I asked what this was for. And he said I really don’t know it just a fee… Last night at least the next day when I got up to go to work, my back rear tires For 5 pounds lower entire pressure and my low tire pressure warning light came on. I reached out to customer service and they said they couldn’t do anything about it unless I had pictures of all of it. Unfortunately, my experience there and communication along with the low tire pressure after they balanced and realign them was off was a bad experience. Worst off customer service didn’t help one bit.
  • JD
    John Dobriansky
    Oct 11, 2025
    1.0
    Did not have a good experience at this Mr. Tire location. Had an appointment for a routine oil change and tire rotation. Got there and was told I needed to wait at least an 90 minutes. I have work obligations and was told to come back at another time. I made another appointment. Another hour and a half. In addition, I had a Mr. Tire coupon for a full synthetic oil change. Yet the sticker on my car indicated I received at best a blend, not full synthetic. Called the store manager, evasive response. Sloppy job on their part, wheels have a grinding sound on the highway where there was non before. In the past, I have had good customer service experience with Mr. Tire. Not so this time, be very careful with this Mr. Tire location.

Frequently Asked Questions About Mr. Tire Auto Service Centers

What types of auto services does Mr. Tire Auto Service Centers offer?

Mr. Tire Auto Service Centers provides dealer-quality auto maintenance, vehicle inspections, repairs, installations, roadside assistance, towing services, and check engine services. They also specialize in tire changes with top brands.

What tire brands are available at Mr. Tire Auto Service Centers?

They offer top-quality tire brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.