Mr. Tire Auto Service Centers

Reviews

• JJ

  jra

  Dec 26, 2025
  5.0
  I just needed 2 new budget tires for my old clunker so it could pass inspection. The manager, Mohammed, was very accommodating, showed me some entry-level Ironman tires which got good ratings online and cost less than what Walmart or other discount tire shops charged. I wanted them mounted on the rear rims, then rotated to the front, for which Mohammed generously agreed to waive the $24.99 fee. Also, I had misunderstood that the 8:30AM appointment I had made online (expecting the work to be done within an hour) was only the time to drop off the car, and that it would take a minimum of 2-3 hours. I decided to wait in the shop, but Mohammed made sure my car was ready by 9:45AM. 5-star service!
• LH

  Leslie Hulser

  Dec 26, 2025
  5.0
  Great experience as always! Thanks Mohamed.
• HK

  Hamza Khalid

  Dec 22, 2025
  5.0
  Best customer service from Mohammad!!!
• ST

  S Tuya

  Dec 9, 2025
  1.0
  Extremely Unprofessional Manager and Terrible Customer Service I usually don’t write reviews, but my experience at this Mr. Tire today was so shockingly rude and disrespectful that I feel compelled to share. The front desk “manager” named “Boba or Babu” has one of the worst customer service attitudes I’ve ever experienced. When I first walked in this morning just to get air in my tire, he was helping another customer, which is completely fine—but he didn’t even acknowledge me. A simple “Hi, I’ll be right with you” would have been normal. Instead, he ignored me, didn’t look at me, and finally said in a very annoyed tone, “You good?” as if I were bothering him just by being there. He told me to go “in the back,” so I walked outside thinking someone would assist me, but there was nobody. When I came back in and told him, he just said he was the only one in the store. He could have easily explained that in the first place or asked me to come back later. I felt weird but didn’t say anything. When I asked if they charge for putting air in the tires, he said no. Later, when I returned after work,hoping to get better service. his attitude was exactly the same. Still no greeting, just a dismissive look, and he told me to “put your car in the back.” I politely tried to explain that his behavior felt rude and unwelcoming since the morning but he immediately became defensive, saying, “that’s how I do it here.” Go a head and complain and asked for manager-He told me HE was the manager and he has the “right to refuse” He acted as though I was begging for a “free service,” claiming that putting air in the tire was some extraordinary favor he was doing for me—saying things like, “I’m not here to do free service, I don’t want to get my hands cold, no other place will do this for you free.” In reality, almost every gas station provides this service for free. I was there because it was closer to me. There was even an older man nearby who overheard the interaction, and he acknowledged that my concerns were valid, saying he hoped the manager would learn something from the situation in front of him. After leaving Mr. Tire, I went to Metro Motors and experienced the complete opposite. Their manager personally came outside, filled my tire with no attitude, and even offered me a drink because it was cold. That is what real customer service looks like. I left Mr. Tire feeling disrespected, uncomfortable, and shocked at how unprofessional and dismissive the manager was. I would never recommend this location to anyone. There are far better places that actually treat people like human beings. I will absolutely never return.
• DE

  Dania Estrada

  Dec 4, 2025
  5.0
  I had an unexpected flat and had to get my car towed to the shop on short notice. The team at this tire shop took care of me right away. They were quick, professional, and super helpful throughout the whole process. They replaced my tire in no time and made a stressful situation so much easier. I really appreciate their great customer service and fast turnaround. Highly recommend! Thank you Mohammad for the help.

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