LAZ Parking - 4501 N Fairfax Dr

Reviews

• PC

  Phillip Clayton

  Jun 22, 2023
  1.0
  They don't tell customers their garage closes at 8pm. They do not provide service after 8pm. So your car can get stuck there overnight if it is not retrieved by then. Just avoid if possible.
• JW

  Jacob Williams

  Jun 20, 2023
  1.0
  Don’t park here! They close early and will lock your car inside. They will not send anyone to help. There are hours posted on the sign, but they are difficult to see. You will most likely not see their hours. The prices are also very high!
• TC

  Tessa Cannon

  Oct 21, 2021
  1.0
  Don’t park here. We got stuck for a while, none of the numbers listed on the signs worked except for the towing company. Not worth the risk. If you so park here and get stuck (the gate closed and doesn’t open without a fab) then go to the fedex, they were incredibly helpful and let us in.
• MS

  Ms Smith

  Sep 29, 2017
  1.0
  I left the restaurant a little after 11p. The gate was closed but the restaurant staff had pre warned us to just drive up to it and it would open. It did but then this is where the problem started. The ticket reader would not scan my ticket so I pressed the intercom button to see if an attendant could help me. The first person who answered had me explain the situation only to tell me that her system has crashed and there was nothing she could do for me. Which should have been said before having me explain the situation, but she said she would hang up and for me to just press the button again to get another attendant. I pressed the button again explained my situation again only for the attendant to ask me which parking garage I'm in and to tell me that she is in Connecticut and could not help me. By this time I figured they maybe an after hours call center. I pressed the button again but this time after explaining the situation again and giving my location the attendant just hung up. I pressed the button again. At this point I'm frustrated because I have spoken to 3 people and nobody is helping. I explained the situation again and then BOOM! Somehow the call was disconnected again. This happened 3 more time. I spoke with 7 attendant's and still did not get any help. Finally another car pulls behind me and we were able to come up with a plan so we both can get out. This will probably be my last time using this garage because of the unsatisfactory customer service I received.

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