Jiffy Lube

4.0
809 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in ARLINGTON. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
950 N Jackson St, Arlington, VA
22201, United States

Hours

Reviews

4.0
809 reviews
5 stars
525
4 stars
62
3 stars
42
2 stars
31
1 star
149

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the quick and efficient service, often completing oil changes in under an hour.

Customer Service

Overall, the staff received positive feedback for being friendly, professional, and helpful, with specific mentions of individual employees like Marcellis and Robert.

Upselling Issues

Several reviews noted aggressive upselling tactics and dissatisfaction with additional charges, leading to feelings of being taken advantage of.

Inconsistency

There were mixed experiences regarding service quality, with some customers reporting issues like incomplete services or damage to their vehicles.

Pricing Concerns

Customers expressed frustration over high prices for services, with some feeling that the costs were not justified compared to competitors.
  • YS
    Yuki Stephenson
    Jan 2, 2026
    5.0
    The service was top tier!! Marcellius and the rest of the team were very welcome and provided superb, and timely service. I appreciate the patience and even the good conversation while trying to figure out all that needs to be taken care of on my vehicle.
  • JL
    James Lovell
    Dec 31, 2025
    5.0
    Outstanding service. Fair pricing, up front with all costs. Didn't try to upsell my on anything but gave me options to address my oil change. Was in and out w/in 15 mins. Highly recomend!
  • AP
    Anna Paez
    Dec 31, 2025
    4.0
    Lovely set of workers at this location. Didn’t try to upsell me on anything and wanted to make sure I was comfortable with the repairs done. Marcellus was managing everything like a well oiled machine!
  • BW
    Bernita W
    Dec 31, 2025
    2.0
    Mr. Walter (store manager) and Marcellius (Customer Rep) were very kind and helpful but each time they weren't around, Theres a tall, slim tech with glasses who was also very honest and helpful but the only reason i gave 2 stars and will file a corporate complaint is because I was met with rudeness by a tech Byron who couldn't be bothered by my questions regarding getting my car back with dash lights on and the very disrespectful assistant manager Ramen noodle who walked away from me while I was speaking due to my being told the incorrect price for my battery. I asked for the Manager several times and Ramen noodle lied and said I had to deal with him before walking off. He told me the customer rep wasn't anybody and that I had to deal with him. Mr. Walter, demote Ramen before he pushes the locations customer satisfaction rating down. Marcellius deserves that position. He handled things professionally. I would have gotten the service had someone made things make sense to me. Unfortunately, I'm not comfortable with coming back to that location with Ramen coming to my car to intimidate me and continue to be rude, I truly hope something is done about him and how he provides service to customers, no matter what his title is.
  • CB
    Caleb Baca
    Dec 22, 2025
    5.0
    I always go to the 950 N Jackson St location in Arlington when I need maintenance and/or an oil change. Stopped in today (12/22/25) and the shop was extremely busy. Their team did an excellent job on my vehicle and had me on my way in under 45m despite the heavier than normal volume of customers. A++

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service