Brand Certified
Enterprise Rent-A-Car
4.2(383 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
Hilton Garden Inn Garage, Arlington, VA
22202, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(703) 418-7240
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/va/arlington-crystal-city-1670.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Arlington, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Crystal City location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.2
383 reviews
5 stars
271
4 stars
33
3 stars
14
2 stars
12
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Jalen, Keith, and Olivia.
Vehicle Condition
Several reviews highlighted issues with the cleanliness and maintenance of the vehicles, including reports of dirty cars and mechanical problems.
Reservation Issues
Numerous customers experienced problems with reservations, including cars not being available despite prior bookings, leading to frustration and dissatisfaction.
Location Convenience
The location was noted as convenient for airport access and nearby hotels, contributing positively to the overall rental experience.
Mixed Experiences
While many reviews were positive, there were also significant complaints about rude staff and poor management, indicating inconsistency in service quality.
- CPcamille perri4 days ago5.0This is the best enterprise from which to rent. The staff is friendy, helpful and always makes the process easy.
- WTWillie TylerFeb 12, 20265.0Fast and friendly service,upfront rental fees prior to signing
- JSJames SaulsFeb 11, 20265.0Small shop tucked away off to the side of Route 1 has outstanding customer service. We’ve used them multiple times over the past six months through insurance and directly. Jalen Butler, Keith Damier, and Mike Bateman were excellent - nice, knowledgeable, direct, and friendly. Highly recommend
- TCThomas O ChaseDec 18, 20255.0Fantastic customer service!
- CACarl AllenNov 18, 20255.0Great staff and prices. Keith Damier was both friendly and efficient. He explained key car features and controls making the rental safer.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Arlington, VA?
Enterprise Rent-A-Car is located at Hilton Garden Inn Garage, 2020 Richmond Hwy, Arlington, VA 22202, USA.
What are the operating hours of the Enterprise Rent-A-Car location in Crystal City?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
What types of vehicles does Enterprise Rent-A-Car offer?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options.
Does Enterprise Rent-A-Car provide any discounts?
Yes, Enterprise Rent-A-Car offers discounts for active military personnel.
What payment methods are accepted at Enterprise Rent-A-Car?
Payments can be made using American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Crystal City?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/va/arlington-crystal-city-1670.html?mcid=yext:245709 or by calling +1 703-418-7240.
Is Enterprise Rent-A-Car located near any hotels in Arlington?
Yes, Enterprise Rent-A-Car is near several hotels including Hilton Garden Inn Reagan National Airport, Radisson Hotel Reagan National Airport, Hampton Inn & Suites Reagan National Airport, and Hampton Inn & Suites Arlington Crystal City DCA, making it convenient for hotel guests to rent a car.
Are there dining options near Enterprise Rent-A-Car in Crystal City?
Yes, The Garden Grille & Bar, an American restaurant and bar, is located nearby where customers can enjoy a meal before or after renting a car.
What attractions or shopping centers are close to Enterprise Rent-A-Car?
Customers can visit the Crystal City Shops, a nearby shopping center offering various retail options, ideal for shopping before or after your rental car experience.
Can I pick up my rental car at Enterprise Rent-A-Car if I am arriving at Reagan National Airport?
Yes, Enterprise Rent-A-Car offers airport pick-up service and is conveniently located near Reagan National Airport for easy access to rental vehicles.
Brand Certified Facts from Enterprise Rent-A-Car
This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
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