Alamo Rent A Car

Reviews

• AA

  Annie Adjchavanich

  2 days ago
  5.0
  I had an outstanding experience with Alamo Rent A Car at the A3 level rental car facility at Ronald Reagan Washington National Airport, and a big part of that was thanks to Isiah. From the start, the process was smooth. The shuttle from the airport to the rental car depot was quick and easy, and the real game changer was using the “skip-the-counter” option. I signed up through the email link—took a couple tries to go through, but once it did, it was seamless. I went straight to car pickup without wasting time in line. I won’t be going back to the counter again. The moment I walked into the lot, I was greeted by Isiah, who was cheerful, professional, and exactly the kind of person you want to see after a long flight. I even told him how refreshing it was to be welcomed by someone genuinely smiling. He quickly scanned my barcode, then WALKED ME TO my vehicle options. He took the time to explain the pros and cons without rushing, and together we landed on a Hyundai Tucson—which turned out to be the perfect choice. Practically brand new with under 400 miles, clean, comfortable, and exactly what I needed. Checkout was fast and efficient, and I was on the road in minutes. This was one of the easiest and most pleasant rental experiences I’ve had. Isiah is a real asset to Alamo, and this level of service is why I’ll continue renting from them going forward. Highly recommend.
• WR

  William Rogers

  2 days ago
  5.0
  A shout out for Torrence Bristow, Market Manager for Alamo at DCA. I had just rented a car and found a briefcase left by a previous driver in the car.Only thanks to Mr Bristow's persistence and dedication, the customer and his briefcase were reunited that day.
• JE

  Jammal Events

  3 days ago
  5.0
  The customer service was very quick, very helpful, and kind ! There were some adjustments needed on my account and they were more than helpful with taking a look into my reservation and making the quick changes. Very nice staff at DCA airport.
• FK

  FC KAN

  Apr 6, 2026
  5.0
  Rented a Suburban 1500 out of DCA for a few days and honestly had no complaints. Pickup was quick, the truck was clean inside and out, full tank ready to go, and the whole process at Reagan National was straightforward. The crew was awesome. We put nearly 500 miles on it over four days and it handled everything well, plenty of space for the whole family and all our bags. Returned it in the same shape we got it, full tank, no issues. Alamo kept it simple from start to finish and that’s really all you can ask for. Would definitely book with them again.​​​​​​​​​​​​​​​​
• CL

  Christopher Lopez

  Apr 6, 2026
  5.0
  I wanted to write a review specifically for James W. at Alamo DCA. I had a specific rental request as I consider purchasing a Jeep Wrangler and not only did he come with all the positive energy in the world, he put me in a classic, red 2026 Jeep Wrangler with all the bells and whistles. Truly amazing guy and will return to Alamo specifically because of my experience with him.

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