Advance Auto Parts

3.5
175 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 7448 Little River Tpke in Annandale offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
7448 Little River Tpke, Annandale, VA
22003, United States

Hours

Reviews

3.5
175 reviews
5 stars
85
4 stars
26
3 stars
6
2 stars
7
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.

Staff Knowledge

Some employees, particularly Mike and Harry, received praise for their helpfulness and knowledge, while others were criticized for being dismissive.

Store Conditions

Customers noted issues with cleanliness and organization in the store, including disarray in the electrical section.

Product Availability

While some customers found the store well-stocked, others reported missing items and issues with pricing discrepancies.
  • AD
    Ahche DC
    Dec 18, 2025
    1.0
    I was there a few minutes ago. The white man with the long gray beard was rude and unhelpful. I'll never come back to this store. CERO STARS
  • BB
    Benito Bandito
    Nov 26, 2025
    5.0
    Stephen stayed late and helped make sure I was able to pick up the parts I needed before going on a road trip. Excellent customer service.
  • TS
    Tayte Soerensen-Roberts
    Nov 24, 2025
    1.0
    the girl with the dark hair and lip piercing was extremely rude i ended up going to a different store because of this situation
  • MM
    maria mejia
    Nov 22, 2025
    1.0
    -0 stars ⭐️ I was there a few minutes ago. The white man with the long gray beard was rude and unhelpful. I noticed that his tone and attitude were quite different when dealing with the male customer before my sister and I. We only needed wheel nuts, which were located in section 3. He could have simply directed us there instead of giving us a hard time. Once we found what we needed, we told him we were ready to check out since his register was open, but he completely ignored us. While I appreciate that this store is conveniently located just 5 minutes from my house, this experience has made me consider going elsewhere in the future. I hope staff training can be improved to enhance customer service.
  • OM
    Osman Mohamed
    Nov 1, 2025
    1.0
    Wouldn’t accept my return of Brake pads , stated that there’s missing parts in the box? Store staff wasn’t helpful and just dismissive. Update, their automated AI responder wrote back and gave me a generic no personable reply. I went to the advance auto parts in Fairfax blvd where I got the car serviced near. They accepted the return after I explained to them the situation. Advance in Annandale - if I was missing just the brackets but the actual pads were in the box and sealed , you shouldn’t dismiss me as a customer for 2-4$ brackets. You should be more reasonable with your customers. Not coming here again.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*