Business Details
About
Auto Repair ShopGas StationConvenience Store
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Sunoco Rosehill Service Center
5514 Franconia Road, Alexandria, VA
22310, United States
Hours
Reviews
4.3
368 reviews
5 stars
260
4 stars
40
3 stars
16
2 stars
6
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Joel and Wayne for their exceptional service.
Service Quality
The mechanics are noted for their knowledge and efficiency, with several reviews mentioning quick turnaround times for inspections and repairs.
Pricing Concerns
Some customers expressed dissatisfaction with perceived high prices and unexpected charges for services, leading to feelings of being overcharged.
Mixed Experiences
While many reviews are positive, there are notable complaints about rude staff and poor customer interactions, particularly during inspections.
Wait Times
Customers frequently mentioned long wait times for inspections, with some expressing frustration over lack of communication regarding estimated wait times.
- AWAutumn WorldwideNov 14, 20255.0Service is awesome! Joel was very helpful!!
- BIBrianna IbañezNov 13, 20255.0After failing an inspection (at a different location) for brake light diagnostics and license plate light replacement, I was recommended to Joel—he made it super easy to schedule an appointment. Service was great, very quick and went smooth. Mr. Troy did a wonderful job and fixed the issues in about an hour for an affordable price. Will definitely be returning!
- CRCaitlin RoseNov 10, 20251.0Awful experience. Still waiting for the owners contact info. When I got home from picking up my car from this shop, I saw a dent, scratches, and the bumper hanging off on the drivers side. I take the car right back to the shop & the lead mechanic gets boiling water, zip ties and a screw driver to fix it instead of investigating what happened and taking the proper protocol to fix my car. After asking for the security videos, all I was sent was the video of me physically inside the shop checking in and also when I pulled my car into the shop. Where is the video of my car parked for days while waiting for the part to come in? Or while it was pulled into the bay and back out? There were no further videos shared and now I am receiving ZERO response from him. The first picture is the picture the mechanic took of my car on the day it was dropped off. The 2nd picture is right when I noticed the damage. The 3rd picture are his tools used to “fix” it. DO NOT trust this shop. To the owner - PLEASE give me a call.
- SHSheena HeletsiNov 3, 20255.0Great service !
- KBKathy BlackOct 18, 20255.0The service station continues to shine in our neighborhood. The mechanics are knowledgeable, friendly, and courteous. And quick!
Frequently Asked Questions About Sunoco Rosehill Service Center
What are the operating hours of Sunoco Rosehill Service Center?
Sunoco Rosehill Service Center is open Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to midnight, and Sunday from midnight to 2:00 AM.
What services does Sunoco Rosehill Service Center offer?
The service center offers auto repair services including oil changes, and has on-site mechanics available.
Is Sunoco Rosehill Service Center wheelchair accessible?
Yes, the location has wheelchair accessible entrances, parking, and restrooms.
What payment options are accepted at Sunoco Rosehill Service Center?
They accept Apple Pay, Android Pay, contactless payments, cash, credit cards, and debit cards.
Does Sunoco Rosehill Service Center require appointments for auto repair services?
No, appointments are not required to receive auto repair services at this location.
Where can I find the Sunoco Rosehill Service Center online?
You can visit their website at https://www.sunoco.com/locations/store/5514-franconia-road-alexandria-va-8002144301 or download their app via the Apple App Store and Google Play Store.
Are there any nearby gas stations if Sunoco Rosehill Service Center is busy?
Nearby gas stations include Franconia Gulf, Franconia Service Center, Liberty Service Center, Shell, and E & C Enterprises, which provide additional fuel and automotive services.
What convenience stores are located near Sunoco Rosehill Service Center?
7-Eleven and Alexandria Shell Franconia Rd. are nearby convenience stores where customers can grab snacks, coffee, or essentials before or after visiting the service center.
Are there any nearby entertainment options close to Sunoco Rosehill Service Center?
Yes, customers can enjoy visits to ShadowLand Family Entertainment Center and ShadowLand Laser Adventures, which offer arcade games and amusement park experiences.
What banking facilities are available near Sunoco Rosehill Service Center?
Multiple Bank of America Financial Centers and ATMs, as well as Burke & Herbert Bank, are located nearby for customers needing financial services.