Safelite AutoGlass

4.1
445 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Alexandria area, turn to Safelite AutoGlass . Those in central Alexandria or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 10 S Quaker Ln, Safelite AutoGlass Alexandria repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
10 S Quaker Ln, Alexandria, VA
22314, United States

Hours

Reviews

4.1
445 reviews
5 stars
314
4 stars
31
3 stars
12
2 stars
9
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the professionalism and friendliness of the staff, highlighting excellent communication throughout the repair process.

Quality of Work

While some customers were satisfied with the repairs, others reported issues such as visible cracks after repairs, improper installation, and damage to vehicle interiors.

Timeliness

Several reviews noted quick service and efficient turnaround times, with many customers receiving their vehicles back sooner than expected.

Pricing Concerns

A number of customers expressed dissatisfaction with the high costs of services, feeling that the quality did not justify the price.

Scheduling Issues

Some customers experienced problems with scheduling and parts availability, leading to delays and rescheduling of appointments.
  • LC
    Linda Coker
    Nov 15, 2025
    1.0
    Terrible experience. The windshield crack more after service was rendered. They made bad minus worst. On top of that the tech took off a plastic mold and didn't replace it. I'll never use this service again. They made it out to say the part was never removed. There is no other reason for the mold to be missing had not my windshield needed repaired. I hope the company read reviews. In my book Safelite is history. Deuces✌🏾
  • BT
    Brian Thiel
    Nov 9, 2025
    5.0
    My windshield replacement was easily scheduled, taken care of at the appointed time I selected, professionally done with assurance that the vehicle interior was clean of any debris from the replacement, and included recalibration and verification of the windshield camera. I am very happy with Safelite service!!
  • ME
    Matthew Epstein
    Nov 6, 2025
    5.0
    The team was amazing! A rock hit my windshield on Sunday that slowly went from 2” to over a foot overnight. Made the appointment through my insurance company and went the earliest I could, which was Tuesday. It was easy to schedule. Dropped my car off at 10am and they were done before noon! They even managed to keep the stickers on my windshield in the exact same spots. Staff was very friendly. They even have little desks to work off of while they do their work. Highly recommended.
  • JH
    Julia H
    Nov 3, 2025
    1.0
    Very disappointed by the service at this place. I made an appointment specifying that I needed my windshield calibrated. Appt was at 7am on 11/1/2025. They sent text confirming it was a warranty appointment and details of what to do to prepare for the appointment. I arrived 5 minutes before 7am, the manager arrived about 5 minutes after 7 am. I told her I was there for my appointment and she asked me for more detail about it. She then informed me that that service is past warranty because it past the 30 days. I then asked her how mauch they charge to calibrate the windshield and she then told me they can't calibrate the windshield because they don't do that and they only calibrate them when a new windshield is installed. I told her that the appointment was specifically made for calibrating my windshield and I even asked at the time I made the appointment of it was covered and the guy told me, "Yes, this is under warranty so it is covered." He was told the date the windshield was replaced by them and even given the order number. The manager could see the notes and agreed the employee who set the appointment made a mistake and she was sorry. As you can see from the text, they were aware it was a warranty appt, they never once called and told me about the error but instead sent text confirming the appt. They even ignorantly sent a text after I was told they can't even calibrate my windshield still confirming my appointment. Just another "service" provider who lacks service. I wasted my time and they act as though it is nothing. I do not recommend this center as any viable place to take your vehicle.
  • DD
    Deborah Davis
    Oct 31, 2025
    5.0
    They did an excellent job! Since my driveway wasn’t level, they even drove my car to their shop to get the work done. Afterwards, they cleaned the interior and went above and beyond by helping me with a small issue on my other car. I can’t recommend them highly enough!

Frequently Asked Questions About Safelite AutoGlass

What types of auto glass services does Safelite AutoGlass in Alexandria offer?

Safelite AutoGlass in Alexandria offers auto glass installation and repair, windshield chip and crack repair, rear and side glass replacement, power window repair, and windshield wiper replacement.

Where is Safelite AutoGlass located in Alexandria?

Safelite AutoGlass is located at 10 S Quaker Ln, Alexandria, VA 22314, USA.