Business Details
About
Auto Repair Shop
Hollin Hall Automotive is a local auto repair shop in Alexandria, VA. Since 1960, we’ve been dedicated to serving our customers and community with the reliable, affordable, and quality auto repair and maintenance service they deserve! Our ASE certified technicians are simply the best and our equipment and tools surpass most dealerships. From routine maintenance to complex diagnostics, we've got you covered!
Details
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.8
225 reviews
5 stars
208
4 stars
6
3 stars1
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the excellent customer service, highlighting the staff's professionalism, honesty, and willingness to go the extra mile.
Pricing
Many reviews noted that the pricing is reasonable and often lower than dealership rates, with customers appreciating the transparency in estimates.
Quality of Work
The quality of repairs and maintenance was frequently commended, with customers reporting satisfaction with the work done on their vehicles.
Communication
Customers appreciated the clear and prompt communication regarding service updates, estimates, and follow-ups.
Trustworthiness
Hollin Hall Automotive is recognized for its honesty and reliability, with many customers expressing trust in the recommendations provided by the staff.
- DMdavid meeOct 22, 20255.0Excellent service! Ron (Service) was in touch with me on updates and everything was completed quickly and for much less money than my dealership would have charged.
- KFKent FriederichOct 14, 20255.0Hollin Hall Automotive continues to provide excellent service and a reasonable price. Our last service was for brake lines. The team was knowledgeable, professional and completed the job on time and again, at a reasonable price. I highly recommend Hollin Hall for any service or repair you need.
- TUTravis UptonOct 8, 20255.0Hollin Hall Auto provides high quality and trustworthy service!
- JAJoe AmatoAug 21, 20255.0Customer Service is alive and well in Northern Virginia! I traveled to Alexandria to spend the night at grandma’s so that I could move my daughter into college in Baltimore early the next day. The problem: my brakes were locking up, creating an unsafe driving experience and extreme heat from the brakes. All my daughter’s stuff is in the truck, replacing anticipation with anxiety. I registered for service Wednesday night with Hollin Hall automotive expecting them to say the earliest they could take me was next week. I was surprised when they called to ask for more detail, and hopeful when they said I could bring it in first thing the next morning. The next morning I met the shop manager, Ron Robertson, who exemplified what the forgotten art of customer service looks like. Pragmatic, transparent, efficient, and relentless describe how he diagnosed the problem with his team, came up with a solution he felt comfortable with (e.g., no compromise on safety), and then provided a ride back to grandma’s given the wait for parts. Incredibly, he called at 1:30PM having fully replaced the front brakes - the calipers, rotors, pads, and hoses - as well as rebalancing the wheel the weights had fallen off from the high temperatures of having a brake rubbing. I was able to complete moving my daughter in to her first year of college the same day because of the care and attention provided by Hollin Hall Automotive. Thanks for getting me back on the road safely and for the absolutely second to none customer experience.
- RDRyan DempseyAug 1, 20255.0I’ve had a pleasure of using Holland Hall automotive on two different occasions in the last year. In both cases, I’ve had wonderful experiences. The team is great with communication and providing affair and accurate estimate. Work has been done timely, and Pricing came in about 20% less than the dealership on both issues I have to have resolved for two different vehicles. I will be using their service as my primary auto repair shop in the future.
Frequently Asked Questions About Hollin Hall Automotive
What services does Hollin Hall Automotive provide?
Hollin Hall Automotive offers reliable and affordable auto repair and maintenance services including routine maintenance, complex diagnostics, brake services, tire repair, wheel alignment, smog inspection, and auto tune-ups.
What are the business hours of Hollin Hall Automotive?
Hollin Hall Automotive is open Monday to Friday from 8:00 AM to 5:00 PM, and on Saturday from 8:00 AM to 2:00 PM. It is closed on Sundays.
Is Hollin Hall Automotive accessible for customers with disabilities?
Yes, Hollin Hall Automotive has wheelchair accessible parking and restrooms to accommodate customers with disabilities.
How can I schedule a repair appointment at Hollin Hall Automotive?
You can schedule a repair appointment online at https://hollinhallauto.com/schedule/ or by calling their phone number at +1 703-765-3722.
Since when has Hollin Hall Automotive been serving the Alexandria community?
Hollin Hall Automotive has been serving Alexandria, VA since 1960, providing quality auto repair and maintenance services for over 60 years.
Are there any gas stations nearby Hollin Hall Automotive?
Yes, nearby gas stations include Shell, Exxon, and Blue Rhino, making it convenient for customers to fuel their vehicles before or after service.
What are some nearby food options close to Hollin Hall Automotive?
Nearby food options include Hollin Hall Pastry Shop, Hunan Manor Chinese Restaurant, Roseina's Cajun and Creole Restaurant, and Via Veneto Italian Restaurant for a variety of dining experiences.
Can I visit any nearby shops or galleries while waiting for my car service?
Yes, nearby shops include Urban Redeux thrift store, True Value hardware store, Hollin Hall Variety Store, and Nepenthe Gallery art gallery, providing shopping and cultural experiences within walking distance.
Are there financial services near Hollin Hall Automotive to handle payments or money transfers?
Yes, Wells Fargo bank, Western Union money transfer services, Truist ATM, and Coinme currency exchange are nearby and can help with financial transactions.
Is there a pet care facility near Hollin Hall Automotive?
Yes, Hollin Hall Animal Hospital is close by for veterinary and pet services if you need to take care of your pets nearby.