Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Alexandria, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mount Vernon location today.
Location
Hours
Reviews
4.1
251 reviews
5 stars
162
4 stars
33
3 stars
11
2 stars
7
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Andrew and other staff members received high praise for their helpfulness, professionalism, and attentiveness to customer needs.
Mixed Experiences
While many customers reported excellent service, others experienced issues with vehicle availability, cleanliness, and long wait times.
Reservation Issues
Several customers faced problems with their reservations, including receiving the wrong vehicle and difficulties with payment methods.
Cleanliness Concerns
Some reviews highlighted issues with vehicle cleanliness and maintenance, including dirty cars and unaddressed damage.
Positive Recommendations
Despite some negative experiences, many customers expressed satisfaction and recommended the location for its friendly staff and efficient service.
- TJTaylor JohnsonDec 30, 20255.0Andrew truly deserves all the praise. Each experience had with him has been nothing short of pleasant. He addresses needs kindly and respectfully, works hard, and truly is so helpful. You can tell he takes pride in what he does and that shows.
- GFGirrard FordDec 24, 20255.0I had a rental through insurance and it had a spending limit. Andrew worked with me to make sure I had a vehicle that suited my needs for the duration of my rental. The customer experience I had with him was exemplary.
- SFSardar FaridDec 9, 20255.0Ask for manager Andrew.he is more than 5 star and a superstar among all supermen.he knows how to take care of customers needs.thanks a lot Andrew for all help you did.
- HLHava LeDec 6, 20255.0I really like renting a car here because the team works very well and the the manager is also very enthusiastic. I changed cars twice but he was still enthusiastic and took care of me until the day I rented a car that was to my liking. I am very satisfied. I will introduce it to my family and my friends will know more about this place. Thank you, manager Andrew, very enthusiastic and cheerful. I am very satisfied.
- TSTravis SlaterOct 7, 20251.0Wasn’t going to leave a review but you asked for it. Every time I’ve rented from Enterprise it’s been an issue, paid for upgraded car. Didn’t get it. Was told car had a full tank of gas surprise it didn’t and there was still trash in the car from previous renters. Also felt like they needed way more info to rent the car then their competitors, the last Hertz car I rented I hoped in the car they scanned it as I drove off and emailed me the invoice! So there is to much of a hassle to deal with the BS especially when you aren’t even giving us what we pay for!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Alexandria, VA?
Enterprise Rent-A-Car offers a wide range of rental vehicles including cars, vans, and luxury cars to fit your needs.
What are the operating hours of Enterprise Rent-A-Car at the Mount Vernon location?
The Mount Vernon location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Alexandria?
Enterprise Rent-A-Car is located at 7520A Richmond Hwy, Alexandria, VA 22306.
Does Enterprise Rent-A-Car in Alexandria offer any discounts for active military personnel?
Yes, this location offers discounts for active military members.
How can I make a reservation for a rental car at the Mount Vernon location?
You can reserve a rental car online at enterprise.com using the Mount Vernon location's reservation page or by calling their local phone number +1 703-660-1331.
What payment methods are accepted at Enterprise Rent-A-Car in Alexandria?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
Is Enterprise Rent-A-Car accessible for a weekend getaway?
Yes, Enterprise offers great weekend rates making it ideal for weekend getaways. You can book your rental car online for these deals.
Are there any pet services near Enterprise Rent-A-Car in Alexandria?
Yes, Playful Pack, a pet sitting and boarding service, is located nearby and could be convenient if you need pet care while renting a vehicle.
What food options are near the Enterprise Rent-A-Car location?
Nearby you can find several dining options such as KFC, Hangry Joe's Hot Chicken & Wings, Peking Duck (Chinese restaurant), Mamma’s Kitchen (Greek, American, Italian), Rally’s fast food, and Starbucks for coffee and snacks.
What stores and services can I visit close to Enterprise Rent-A-Car at Mount Vernon?
Nearby you can find retail stores like Mattress Warehouse of Alexandria, pawn shops such as Pawnbrokers of Alexandria, a clothing store Fashion K City, and professional services like Notary & Tax Services.