Enterprise Rent-A-Car

4.1
251 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Alexandria, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mount Vernon location today.

Location

Enterprise Rent-A-Car
7520A Richmond Hwy, Alexandria, VA
22306, United States

Hours

Reviews

4.1
251 reviews
5 stars
162
4 stars
33
3 stars
11
2 stars
7
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Andrew and other staff members received high praise for their helpfulness, professionalism, and attentiveness to customer needs.

Mixed Experiences

While many customers reported excellent service, others experienced issues with vehicle availability, cleanliness, and long wait times.

Reservation Issues

Several customers faced problems with their reservations, including receiving the wrong vehicle and difficulties with payment methods.

Cleanliness Concerns

Some reviews highlighted issues with vehicle cleanliness and maintenance, including dirty cars and unaddressed damage.

Positive Recommendations

Despite some negative experiences, many customers expressed satisfaction and recommended the location for its friendly staff and efficient service.
  • TJ
    Taylor Johnson
    Dec 30, 2025
    5.0
    Andrew truly deserves all the praise. Each experience had with him has been nothing short of pleasant. He addresses needs kindly and respectfully, works hard, and truly is so helpful. You can tell he takes pride in what he does and that shows.
  • GF
    Girrard Ford
    Dec 24, 2025
    5.0
    I had a rental through insurance and it had a spending limit. Andrew worked with me to make sure I had a vehicle that suited my needs for the duration of my rental. The customer experience I had with him was exemplary.
  • SF
    Sardar Farid
    Dec 9, 2025
    5.0
    Ask for manager Andrew.he is more than 5 star and a superstar among all supermen.he knows how to take care of customers needs.thanks a lot Andrew for all help you did.
  • HL
    Hava Le
    Dec 6, 2025
    5.0
    I really like renting a car here because the team works very well and the the manager is also very enthusiastic. I changed cars twice but he was still enthusiastic and took care of me until the day I rented a car that was to my liking. I am very satisfied. I will introduce it to my family and my friends will know more about this place. Thank you, manager Andrew, very enthusiastic and cheerful. I am very satisfied.
  • TS
    Travis Slater
    Oct 7, 2025
    1.0
    Wasn’t going to leave a review but you asked for it. Every time I’ve rented from Enterprise it’s been an issue, paid for upgraded car. Didn’t get it. Was told car had a full tank of gas surprise it didn’t and there was still trash in the car from previous renters. Also felt like they needed way more info to rent the car then their competitors, the last Hertz car I rented I hoped in the car they scanned it as I drove off and emailed me the invoice! So there is to much of a hassle to deal with the BS especially when you aren’t even giving us what we pay for!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Alexandria, VA?

Enterprise Rent-A-Car offers a wide range of rental vehicles including cars, vans, and luxury cars to fit your needs.

What are the operating hours of Enterprise Rent-A-Car at the Mount Vernon location?

The Mount Vernon location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.