Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5117 Franconia Rd in Alexandria offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.0
239 reviews
5 stars
139
4 stars
40
3 stars
21
2 stars
10
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff members like Carlos, Jaxson, and Gregory, highlighting their willingness to assist with various needs.
Mixed Experiences
While some customers had positive interactions, others reported poor service, including rude behavior and lack of assistance, leading to a mixed reputation.
Product Availability
Customers noted that the store generally had the parts they needed in stock, contributing to a positive shopping experience.
Store Condition
Several reviews mentioned the store's need for renovation and improvement in cleanliness, with some describing it as dark and uninviting.
Battery Service Issues
There were multiple complaints regarding battery service, including issues with installation and product quality, leading to dissatisfaction among customers.
- SBStephen BattagliaNov 6, 20255.0Honest & friendly great service
- BJBig JohnSep 29, 20255.0This shop is my go to parts store. Today, Destiny provided excellent service. She new where my part was on the shelf has a very nice attitude, and after my purchase she offered me some deal flyers and member benefits to save on future purchasesI Old school service from a young person Refreshing. Great job Destiny. Highly recommend !
- BCBrandon ConkelSep 20, 20255.0Carlos and Gregory at Advance Auto Parts Store #09043 on Franconia Road were extremely helpful. They quickly helped me find and exchange the correct fuses and got my vehicle running again. Great customer service — clear, professional, and efficient.
- JJJoseAug 11, 20251.0I placed an online order to pick up from the store, their app says it’s ready for pickup. I drove 30 minutes to get here and they says it’s cancelled. I haven’t received any call or email regarding the cancellation. It’s okay if it’s cancelled but at least let me know about it. Wasted my time
- EKErich KottkeAug 11, 20255.0I walked in a with a brake issue, unsure of exactly what parts I needed for my rotors and the job ahead. Thanks to Jerry’s knowledge and Manager Carlos’s help, I quickly got all the right parts at an affordable price. I was in and out in no time!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What are the business hours of Advance Auto Parts at 5117 Franconia Rd, Alexandria?
Advance Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts offer free installation services for car batteries?
Yes, Advance Auto Parts offers free battery installation with purchase. Exclusions may apply.
Can I recycle my used motor oil at Advance Auto Parts?
Yes, Advance Auto Parts recycles used motor oil for free, with some exceptions.
Does Advance Auto Parts provide engine code scanning services?
Yes, Team Members at Advance Auto Parts can scan your car's engine codes for free. Exclusions may apply.
Is curbside pickup available at Advance Auto Parts?
Yes, Advance Auto Parts offers curbside pickup for customer convenience.
What payment options does Advance Auto Parts accept?
Advance Auto Parts accepts American Express, cash, check, Discover, MasterCard, and Visa payments.
Are there wheelchair accessible entrances and parking at Advance Auto Parts?
Yes, Advance Auto Parts has wheelchair accessible entrance and parking available for customers.
What nearby fitness options are available if I visit Advance Auto Parts?
After visiting Advance Auto Parts, you can check out Anytime Fitness - Alexandria, VA located nearby for gym and fitness services.
Are there dining options near Advance Auto Parts where I can eat before or after shopping?
Yes, near Advance Auto Parts you can visit Pho Kim, a Vietnamese restaurant, Subway sandwich shop, or Mama Mia Pizza for a meal.
Where can I send packages or access postal services close to Advance Auto Parts?
Nearby postal services include UPS Access Point location and the US Post Office, both close to Advance Auto Parts for your convenience.