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Advance Auto Parts

4.1
(240 reviews)

Business Details

5117 Franconia Rd, Alexandria, VA
22310, United States
(703) 922-2298
https://stores.advanceautoparts.com/va/alexandria/5117-franconia-rd

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 5117 Franconia Rd in Alexandria offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5117 Franconia Rd, Alexandria, VA
22310, United States

Hours

Reviews

4.1
240 reviews
5 stars
140
4 stars
40
3 stars
21
2 stars
10
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of staff members, particularly highlighting individuals like Carlos, Jaxson, and Gregory for their exceptional service.

Mixed Experiences

While some customers had positive interactions, others reported poor service, including rude behavior and lack of assistance, leading to a mixed overall impression.

Product Issues

Several reviews mentioned dissatisfaction with the quality of products, particularly batteries, and issues with warranty policies.

Store Conditions

Some customers noted the store's need for renovation and reported issues with staff availability and responsiveness.
  • SB
    Stephen Battaglia
    Nov 6, 2025
    5.0
    Very helpful especially for older citizens who are not able to install batteries and windshield wipers, too! Boy, do I appreciate their help!
  • BJ
    Big John
    Sep 29, 2025
    5.0
    This shop is my go to parts store. Today, Destiny provided excellent service. She new where my part was on the shelf has a very nice attitude, and after my purchase she offered me some deal flyers and member benefits to save on future purchasesI Old school service from a young person Refreshing. Great job Destiny. Highly recommend !
  • BC
    Brandon Conkel
    Sep 20, 2025
    5.0
    Carlos and Gregory at Advance Auto Parts Store #09043 on Franconia Road were extremely helpful. They quickly helped me find and exchange the correct fuses and got my vehicle running again. Great customer service — clear, professional, and efficient.
  • MK
    Mohammed Khan
    Apr 26, 2023
    5.0
    Jaxson, help me to check rhe codes for my vehicle.
  • TE
    Troy Ellmore
    Apr 24, 2023
    5.0
    Dylan, Greg and Odir were such huge help on finding me parts for my car!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

Advance Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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