Advance Auto Parts

4.1
240 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 5117 Franconia Rd in Alexandria offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5117 Franconia Rd, Alexandria, VA
22310, United States

Hours

Reviews

4.0
240 reviews
5 stars
140
4 stars
40
3 stars
21
2 stars
10
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of staff members like Carlos, Jaxson, and Gregory, while others reported poor service and rude interactions.

Product Availability

Customers noted that the store generally has a good selection of auto parts and products, but some experienced issues with incorrect items being sold.

Store Environment

Feedback indicated that the store could benefit from renovations and better organization, with some customers mentioning a dark and uninviting atmosphere.

Installation Services

While some customers appreciated the assistance with installations, others reported that staff were unwilling to help with certain tasks, leading to frustration.
  • SB
    Stephen Battaglia
    Nov 6, 2025
    5.0
    Very helpful especially for older citizens who are not able to install batteries and windshield wipers, too! Boy, do I appreciate their help!
  • BJ
    Big John
    Sep 29, 2025
    5.0
    This shop is my go to parts store. Today, Destiny provided excellent service. She new where my part was on the shelf has a very nice attitude, and after my purchase she offered me some deal flyers and member benefits to save on future purchasesI Old school service from a young person Refreshing. Great job Destiny. Highly recommend !
  • BC
    Brandon Conkel
    Sep 20, 2025
    5.0
    Carlos and Gregory at Advance Auto Parts Store #09043 on Franconia Road were extremely helpful. They quickly helped me find and exchange the correct fuses and got my vehicle running again. Great customer service — clear, professional, and efficient.
  • JJ
    Jose
    Aug 11, 2025
    1.0
    I placed an online order to pick up from the store, their app says it’s ready for pickup. I drove 30 minutes to get here and they says it’s cancelled. I haven’t received any call or email regarding the cancellation. It’s okay if it’s cancelled but at least let me know about it. Wasted my time
  • EK
    Erich Kottke
    Aug 11, 2025
    5.0
    I walked in a with a brake issue, unsure of exactly what parts I needed for my rotors and the job ahead. Thanks to Jerry’s knowledge and Manager Carlos’s help, I quickly got all the right parts at an affordable price. I was in and out in no time!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*