Advance Auto Parts

4.2
335 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 4349 Duke St in Alexandria offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4349 Duke St, Alexandria, VA
22304, United States

Hours

Reviews

4.2
335 reviews
5 stars
220
4 stars
43
3 stars
22
2 stars
12
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Anushka and Vern for their exceptional service.

Store Cleanliness

The store was frequently noted as clean and well-organized, contributing to a positive shopping experience.

Mixed Experiences

While many reviews were positive, there were also complaints about unprofessional service and long wait times, indicating inconsistency in customer experiences.

Product Availability

Customers appreciated the variety of products available, although some noted issues with stock levels and order fulfillment.
  • EN
    Ed Nichols
    Jan 4, 2026
    5.0
    SAVED MY BACON on more than one occaision! KEITH is AWESOME advising me on specialty sized Wrenches for my weird lugnuts! You ALWAYS walk away learning something! The kind of people you could have a beer with! WONDERFUL!
  • PM
    Pelon Maldonado1228
    Jan 2, 2026
    1.0
    The customer service was terrible. The Latino man who served me yelled at me rudely. There was a long line of people waiting to be served, and they were taking their time attending to the staff.
  • DM
    david miller
    Jan 2, 2026
    5.0
    I WILL RECOMMAND TO OTHERS
  • DB
    Daleena Barrera
    Dec 27, 2025
    5.0
    12/27/25: stopped in for two key fob batteries. Walked in at the same time as an employee and she was so smiley and kind. Staff was helpful. I'll be back.
  • HD
    Haji Arsalan Dawran
    Nov 23, 2025
    5.0
    I recently had an outstanding experience at the Advance Auto Parts on Duke Street in Alexandria, VA, and it definitely deserves a five-star review. The moment I walked in, the staff greeted me warmly and were quick to offer help without being pushy. I had questions about a battery issue, and one of the employees took the time to explain the differences between several options and even checked my old battery to confirm the problem. They were patient, knowledgeable, and genuinely seemed to care about getting me the right part rather than just making a sale. The store was clean, well-organized, and fully stocked, so I found everything I needed in one trip. Overall, the customer service and professionalism at this location went above and beyond—I’ll definitely be coming back whenever my car needs any. Anushka santiago

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*