Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
503 reviews
5 stars
280
4 stars
113
3 stars
46
2 stars
15
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or inattentive.
Staffing Issues
Several reviews highlighted long wait times and inadequate staffing, particularly during busy hours, leading to frustration among customers.
Product Availability
Customers frequently noted issues with inventory, including items being out of stock or discrepancies between online availability and in-store stock.
Positive Experiences
Despite the negative feedback, many customers reported positive interactions with specific employees, particularly Tina, who was frequently mentioned for her exceptional service.
- SNSteve NavarroDec 31, 20255.0Daniel H. is the man! I came in for a battery replacement and he was able to get me set up really quick. Daniel is also very knowledgeable and knows what he’s doing. He’s a good guy.
- OGOrion Dylan GonzalesDec 19, 20255.0Thank you Ali aka Laura your the best thank you for your awesome help it is much appreciated thank you tell them to give you a raise:)
- BHBilly HoustonNov 29, 20251.0The lady there very rood , zero customer service .. went there to get some touch up paint and a couple other things . Left me waiting in line 20 min ot longer then refused to break a 100.00 wow it's the point very ignorant she was . She should lose her job go work at taco bell.....
- LQLuis QuinteroNov 28, 20255.0Excelente servicio , muy amables definitivamente volveré
- SGStephanie GarciaNov 12, 20251.0Ok worst customer service received by Matthew F. We have had two interactions with him and both times all he is doing is talking down to females, telling us he is ready then he is not making me walk back and forth to just say he is ready giving me a blank stare when he was always ready just being a complete jerk no one was around he was standing by the computer as he saw me wasn't looking anything up this whole time I was polite with him. He is not pleasant to deal with especially if you are a female. It’s unfortunate they have people like him and with that attitude, I’ve had interactions with other employees who have been very pleasant to deal with at this location he is just not the right fit for anyplace with customer service.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in West Valley City?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 10:00 PM and on Sunday from 7:30 AM to 9:00 PM.
Where is AutoZone Auto Parts located in West Valley City?
It is located at 4049 S 5600 W, West Valley City, UT 84120, USA.
What types of auto products and services does AutoZone offer?
AutoZone offers auto parts including new and remanufactured hard parts, maintenance items, car accessories, brake pads, car batteries, and aftermarket automobile parts.
Does AutoZone Auto Parts offer in-store pickup or delivery services?
Yes, they provide in-store pickup, same-day delivery, and curbside pickup services for customer convenience.
What brands are available at this AutoZone location?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in West Valley City?
You can call them at +1 801-601-3226 or email customer.service@autozone.com for assistance.
Are there any nearby places where I can get food or coffee before or after visiting AutoZone?
Yes, nearby food and drink options include Big Daddy's Pizza, Starbucks, and Nice Ice Baby Shave Ice for pizza, coffee, or desserts.
What nearby stores can complement my visit to AutoZone for other home or lifestyle needs?
You can visit Lowe's Home Improvement for home projects, Smith's Food and Drug for groceries and pharmacy needs, and J & J Home and More for home goods, all close by.
Are there any nearby services to help with banking or shipping near AutoZone?
Yes, nearby you have America First Credit Union for banking services, U.S. Bank ATM for cash needs, and UPS Access Point location for shipping and courier services.
What other automotive or related services are nearby AutoZone Auto Parts?
Nearby automotive-related services include another AutoZone location, Smith's Fuel Center gas station, Hype Motors LLC car dealer, and KeyMe Locksmiths locksmith services.