AutoZone Auto Parts

Reviews

• MM

  MJ

  3 days ago
  1.0
  Worst customer service EVER!!! Some woman employee with purple hair just kept walking by me. I tried to get her attention but she looked at me and walked by. She wasn't even doing anything. Just walking around. She wasn't looking at the shelves or anything. The other lady, Alluora I think, was trying to take care of a line of people. It was a really long wait but at least she was trying. Complete waste of time. This location has been going down hill for a while but this is BAD.
• LN

  Luci H N

  Mar 4, 2026
  5.0
  Si uviera mas estrellas les Daria muchas q bonito modo tiene ai los chicos sali de esa tienda muy contenta muchas gracias por ser y atender muy bonito
• LS

  Leandra Seegmiller

  Feb 27, 2026
  1.0
  Got the wrong gascap, went in to swap it out and instead of telling me they didnt have my part, some lady passing by behind the counter who'd just gotten done calling someone back for giving them the wrong battery, decided to input that the 2 options I was looking aren't the same part because one has a teather cord and one doesnt, so that means the gascaps are different. I will not be going back to this store because an employee that sounds like she smokes puddles on puddles cant look at 2 gas caps and see they're the same
• WH

  Wilber cerron huaynalaya

  Feb 21, 2026
  4.0
  Buena atencion
• SS

  Sosa Sin

  Feb 3, 2026
  1.0
  I had a very disappointing experience at this location. I came in for a battery warranty and explained that I wasn’t sure whether the battery was under my number or my mother-in-law’s. Instead of helping, the zoner assisting me (I believe her name was Carmelita) became rude, raised her voice, and told me to have my sick disabled mother-in-law come in herself if the warranty was under her number. The situation escalated, and I was asked to leave. As I was walking out, the employee called me names. While I was on the phone with customer support in the parking lot, the same employee came outside and made mocking gestures at me, including sticking her tongue out and shaking her head. I can’t believe autozone tolerates this behavior from an employee. This behavior was extremely unprofessional and unacceptable. I expect much better customer service and respect from employees I also had to drive to a different location to get my mother in-law battery exchanged.

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