Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
499 reviews
5 stars
277
4 stars
113
3 stars
46
2 stars
15
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were reported as rude or unprofessional.
Staffing Issues
Frequent complaints about understaffing, leading to long wait times and inadequate assistance during busy periods.
Product Availability
Customers noted issues with inventory management, often finding items out of stock despite online availability.
Positive Experiences
Several customers highlighted exceptional service from specific employees, particularly Tina, who went above and beyond to assist.
Store Management
Concerns raised about management practices and employee behavior, impacting overall customer experience.
- SGStephanie GarciaNov 12, 20251.0Ok worst customer service received by Matthew F. We have had two interactions with him and both times all he is doing is talking down to females, telling us he is ready then he is not making me walk back and forth to just say he is ready giving me a blank stare when he was always ready just being a complete jerk no one was around he was standing by the computer as he saw me wasn't looking anything up this whole time I was polite with him. He is not pleasant to deal with especially if you are a female. It’s unfortunate they have people like him and with that attitude, I’ve had interactions with other employees who have been very pleasant to deal with at this location he is just not the right fit for anyplace with customer service.
- CACaleb AndersonNov 3, 20255.0Great service
- MPmike potterOct 27, 20255.0Best Autozone I've been to. The lady Holli i dealt with was just amazing. Very helpful. I appreciate her working there. Thank you.
- GMGuadalupe MerazOct 10, 20251.0Just had the worst experience in this store! My husband and I purchased motor oil ($60 jug) and when we got home as he was getting ready to use it we noticed it had been opened and used!!! I came back to the store and every single employee was extremely rude and insinuating that we were being dishonest. I asked them if they could check the cameras or try to do something about it and instead they kicked me out of the store, the lady there yelled at me to leave the store immediately! Please be aware when shopping here!!
- CBChris BartholomaSep 20, 20254.0It was hard to find the part I needed. I had to get help which was good. The staff was neutral which is alright but they had the part I needed
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in West Valley City?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 10:00 PM and on Sunday from 7:30 AM to 9:00 PM.
Where is AutoZone Auto Parts located in West Valley City?
It is located at 4049 S 5600 W, West Valley City, UT 84120, USA.
What types of auto products and services does AutoZone offer?
AutoZone offers auto parts including new and remanufactured hard parts, maintenance items, car accessories, brake pads, car batteries, and aftermarket automobile parts.
Does AutoZone Auto Parts offer in-store pickup or delivery services?
Yes, they provide in-store pickup, same-day delivery, and curbside pickup services for customer convenience.
What brands are available at this AutoZone location?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in West Valley City?
You can call them at +1 801-601-3226 or email customer.service@autozone.com for assistance.
Are there any nearby places where I can get food or coffee before or after visiting AutoZone?
Yes, nearby food and drink options include Big Daddy's Pizza, Starbucks, and Nice Ice Baby Shave Ice for pizza, coffee, or desserts.
What nearby stores can complement my visit to AutoZone for other home or lifestyle needs?
You can visit Lowe's Home Improvement for home projects, Smith's Food and Drug for groceries and pharmacy needs, and J & J Home and More for home goods, all close by.
Are there any nearby services to help with banking or shipping near AutoZone?
Yes, nearby you have America First Credit Union for banking services, U.S. Bank ATM for cash needs, and UPS Access Point location for shipping and courier services.
What other automotive or related services are nearby AutoZone Auto Parts?
Nearby automotive-related services include another AutoZone location, Smith's Fuel Center gas station, Hype Motors LLC car dealer, and KeyMe Locksmiths locksmith services.