Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone West Valley City #3689 in West Valley City, UT is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in West Valley City, UT or call us at (801) 849-2081.
Many customers praised the helpfulness and friendliness of staff, with specific mentions of employees like Alan, Michael, and Kevin S. However, there were also complaints about rude and unhelpful staff, particularly during busy times.
Store Management
Several reviews indicated issues with store management, including poor organization, lack of staff training, and inadequate customer service practices.
Product Availability
Customers generally found the store stocked with a variety of parts, but there were complaints about employees' knowledge of products and the ability to locate items.
Operational Hours
Multiple reviews expressed frustration over inconsistent opening hours and early closures, leading to customer inconvenience.
Overall Experience
While some customers had positive experiences and appreciated the service, others reported significant dissatisfaction, particularly regarding staff attitudes and management issues.
HR
Hannah Rosa
Dec 30, 2025
5.0
Shout out to Alan for the amazing customer service! Thank you for helping out with my oil and educating me on what products to buy.
AB
Abi Bronson
Dec 28, 2025
1.0
They do not open at 8am. I got here at 8:26am and the doors are locked and there’s no workers here.
JM
Julie Myler
Nov 21, 2025
5.0
I want to tell you that your employee
Was so kind and patient and knowledgeable And I was so impressed
I will come back to this Auto Zone again
His name is Michael Thanks
RB
Rick Baird
Nov 16, 2025
5.0
store manager james alava was very helpful,five stars
CJ
Chess Jacobs
Nov 15, 2025
5.0
Friendly and willing to help. They give good advice to select the right product
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in West Valley City?
AutoZone Auto Parts in West Valley City is open Monday through Saturday from 7:30 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.
What types of products can I find at AutoZone Auto Parts in West Valley City?
You can find automotive replacement parts including brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts offer pickup and delivery services?
Yes, they offer in-store pickup, same day delivery, and curbside pickup services.
How can I contact AutoZone Auto Parts in West Valley City?
You can call them at (801) 849-2081 or email customer.service@autozone.com for inquiries.
What brands are available at this AutoZone Auto Parts store?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is AutoZone Auto Parts located near any dining options in West Valley City?
Yes, nearby dining options include Squatch Pizza, Wendy's, Los Tapatios Taco Grill, Virgs Diner, Wienerschnitzel at 3145 West 3500 South, Arby's, Asadero Rio Sonora, and ABC Chinese Restaurant.
Are there any automotive service centers near AutoZone Auto Parts?
Yes, Emissions Xpress provides automotive repair services nearby, and Chevron Station West Valley City and Holiday Oil Co offer gas station services.
What nearby healthcare facilities are close to AutoZone Auto Parts?
Nearby healthcare facilities include Sacred Circle Healthcare West Valley Clinic, CVS Pharmacy, Dr. Cherish Jensen (dentist), Dental Transformations West Valley, Clínica Nuvita (weight loss center), and Jeffrey P Adamson (dentist).
Does the store have an online presence where I can learn more about products and services?
Yes, AutoZone West Valley City has a website at https://www.autozone.com/locations/ut/west-valley-city/3186-w-3500-s.html and an official Facebook page at https://www.facebook.com/122445251734290.
Which companies are competitors to AutoZone Auto Parts in the area?
Competitors include Advance Auto Parts, NAPA Auto Parts, O’Reilly Auto Parts, The Home Depot, and Walmart.