Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone West 3500 South in West Valley City, UT is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in West Valley City, UT or call us at (801) 955-7755.
Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Terrance, James, and Brian for their exceptional service.
Staffing Issues
Several reviews noted that the store is often understaffed, leading to long wait times and inconsistent service quality.
Mixed Experiences
While some customers reported positive experiences, others faced rude or unhelpful staff, indicating a lack of consistent service quality.
Store Hours
Customers expressed frustration over inconsistent store hours, with reports of early closures and locked doors despite posted hours.
Product Availability
Most customers found the store well-stocked with necessary parts, although there were occasional complaints about specific items being unavailable.
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Maria Carrillo
Nov 14, 2025
5.0
Israel was very helpful, and very knowledgeable on his work . He helped me with my battery and also performed a diagnostic on my vehicle. Thank you sir
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roxy mcdermott
Nov 9, 2025
1.0
We just had the worst experience at the west valley location on 3500 s and about 4600 w while my boyfriend was waiting for quote on break pads I was browsing looking at stuff and the older women working there started walking right next to me was with in 6inches of me then when I went to show my bf a sign the women told me I can’t be walking around the store with my purse?!? As another women just walked right pass her with a purse didnt stop her she said I had to leave my purse with her I told her no I can’t be walking out my purse in the car she then told us to leave and don’t come back as if I would give her my business after being treated like she treated me last time I checked I never seen a sign stating women can’t have there purse on them when shopping at there store employees like her will hurt your name and business nobody likes a judge mental Karen
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Elysia Northrup
Oct 10, 2025
1.0
Decided to go in for the first time without my brother and was met with complete incompetence and sexism. Asked to get the check engine read and the first girl who was probably new didn’t even know where to plug the device in at. I ended up plugging it in and after it beeped she was struggling to get my key out. Went inside and it wasn’t pulling information up because the odometer and vin were missing which I’m normally asked so they can type it in. She pulls a second employee and he goes to reread it and told me because it won’t give the device the vin or odometer reading they can’t read it and it’s an electrical issue. My brother the same day took it to a different location and told him it was our knock sensor.
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Lani Gowens
Oct 2, 2025
5.0
I needed a new battery. The assistant manager, James, took great care of me. Such a nice guy!! I appreciate all you did for me. Taking your time to install the new battery was a major plus.
I only use this Auto Zone. They have the very best customer service. Thanks again for your hard work. 👏 Kudos!!!
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Tigera Terra
Oct 1, 2025
5.0
Last night, near closing, ginger boy James was my hero... my car made it. His advice was epic, but his character is EPIC! GIVE THIS MAN HIS CROWN!!! He walks with Angels.... thank you!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in West Valley City?
AutoZone Auto Parts in West Valley City is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sundays from 7:30 AM to 10:00 PM.
Where is AutoZone Auto Parts located in West Valley City?
It is located at 4525 W 3500 S, West Valley City, UT 84120, USA.
What products does AutoZone Auto Parts offer?
They offer auto parts such as brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts provide in-store pickup and same-day delivery services?
Yes, AutoZone offers both in-store pickup and same-day delivery services to its customers.
Which well-known brands are available at AutoZone Auto Parts in West Valley City?
Brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance are available.
How can I contact AutoZone Auto Parts customer service?
You can contact them by phone at (801) 955-7755 or via email at customer.service@autozone.com.
Are there any nearby automotive repair services close to AutoZone Auto Parts?
Yes, nearby automotive repair options include Advanced Service Automotive Repair, Inc., Utah BMW Repair, Central Body Shop, and Lucky's Auto Credit.
What nearby places can I visit for storage or shipping services when visiting AutoZone?
Extra Space Storage and UPS Access Point location are nearby for storage and shipping needs, along with the United States Postal Service and USPS Collection Point.
Are there any food or dining options near AutoZone Auto Parts?
Yes, Papa John's Pizza is a nearby fast food restaurant where customers can grab a meal before or after their visit.
Can I shop online and pick up my order at the AutoZone West Valley City location?
Yes, you can shop AutoZone online and choose to pick up your order in-store at this location.