AutoZone Auto Parts

4.1
505 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone West 3500 South in West Valley City, UT is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in West Valley City, UT or call us at (801) 955-7755.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4525 W 3500 S, West Valley City, UT
84120, United States

Hours

Reviews

4.1
505 reviews
5 stars
282
4 stars
100
3 stars
51
2 stars
22
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Terrance, James, and Brian for their exceptional service.

Staffing Issues

Several reviews noted that the store is often understaffed, leading to long wait times and inconsistent service quality.

Mixed Experiences

While some customers reported positive experiences, others faced rude or unhelpful staff, indicating a lack of consistent service quality.

Store Hours

Customers expressed frustration over inconsistent store hours, with reports of early closures and locked doors despite posted hours.

Product Availability

Most customers found the store well-stocked with necessary parts, although there were occasional complaints about specific items being unavailable.
  • MC
    Maria Carrillo
    Nov 14, 2025
    5.0
    Israel was very helpful, and very knowledgeable on his work . He helped me with my battery and also performed a diagnostic on my vehicle. Thank you sir
  • RM
    roxy mcdermott
    Nov 9, 2025
    1.0
    We just had the worst experience at the west valley location on 3500 s and about 4600 w while my boyfriend was waiting for quote on break pads I was browsing looking at stuff and the older women working there started walking right next to me was with in 6inches of me then when I went to show my bf a sign the women told me I can’t be walking around the store with my purse?!? As another women just walked right pass her with a purse didnt stop her she said I had to leave my purse with her I told her no I can’t be walking out my purse in the car she then told us to leave and don’t come back as if I would give her my business after being treated like she treated me last time I checked I never seen a sign stating women can’t have there purse on them when shopping at there store employees like her will hurt your name and business nobody likes a judge mental Karen
  • EN
    Elysia Northrup
    Oct 10, 2025
    1.0
    Decided to go in for the first time without my brother and was met with complete incompetence and sexism. Asked to get the check engine read and the first girl who was probably new didn’t even know where to plug the device in at. I ended up plugging it in and after it beeped she was struggling to get my key out. Went inside and it wasn’t pulling information up because the odometer and vin were missing which I’m normally asked so they can type it in. She pulls a second employee and he goes to reread it and told me because it won’t give the device the vin or odometer reading they can’t read it and it’s an electrical issue. My brother the same day took it to a different location and told him it was our knock sensor.
  • LG
    Lani Gowens
    Oct 2, 2025
    5.0
    I needed a new battery. The assistant manager, James, took great care of me. Such a nice guy!! I appreciate all you did for me. Taking your time to install the new battery was a major plus. I only use this Auto Zone. They have the very best customer service. Thanks again for your hard work. 👏 Kudos!!!
  • TT
    Tigera Terra
    Oct 1, 2025
    5.0
    Last night, near closing, ginger boy James was my hero... my car made it. His advice was epic, but his character is EPIC! GIVE THIS MAN HIS CROWN!!! He walks with Angels.... thank you!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in West Valley City?

AutoZone Auto Parts in West Valley City is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sundays from 7:30 AM to 10:00 PM.

Where is AutoZone Auto Parts located in West Valley City?

It is located at 4525 W 3500 S, West Valley City, UT 84120, USA.