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M1 Auto Repair

4.8
(427 reviews)

Business Details

7586 S Redwood Rd, West Jordan, UT
84084, United States
(801) 878-9455
https://m1autorepair.com/

About

Auto Repair ShopAuto Air Conditioning ServiceBrake ShopTransmission Shop
At M1 Auto Repair in West Jordan, UT, the ASE Certified mechanics have over 10 years of experience between them. We are dedicated to providing high-quality repairs to keep you safe and happy. M1 Auto repair can handle a wide range of auto services from basic oil changes and auto diagnostics to more complex repairs such as a motor swap. We provide a 12-Month / 12k Mile nationwide warranty with all of our services for your peace of mind because our top priority is our customers.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

M1 Auto Repair
7586 S Redwood Rd, West Jordan, UT
84084, United States

Hours

Reviews

4.8
427 reviews
5 stars
391
4 stars
13
3 stars
6
2 stars
4
1 star
13

What are people saying?

AI-generated from recent customer reviews

Trustworthiness

Customers frequently praised the honesty and transparency of the mechanics, highlighting their thorough diagnostics and clear communication.

Customer Service

Many reviews noted the friendly and helpful nature of the staff, with several customers expressing appreciation for the personal care and attention they received.

Quality of Work

The quality of repairs was consistently commended, with customers reporting successful resolutions to their vehicle issues and satisfaction with the services provided.

Communication

While most customers appreciated the communication regarding repairs, some expressed frustration over delays in updates and time management during service.

Pricing Concerns

A number of reviews mentioned high prices for services, with some customers feeling that costs were above market rates, leading to mixed feelings about value.
  • JL
    jonnie lucero
    Feb 24, 2026
    1.0
    Don’t bring your car here!!!! I brought my car for a specific reason and they told me that wasnt the issue and and like an idiot I believed them because they are “mechanics” they charged me 3000 dollars for the service then told me that didn’t fix it and claimed they’re diagnostic was not incorrect I asked to speak with the owner cuz he’s the one who gave me all the info on my truck and magically he was in the hospital I guess I was speaking with his wife and she was very unprofessional about the whole thing
  • LS
    Luis Soriano
    Feb 20, 2026
    5.0
    I had it serviced about a year or two ago, and it still runs great; it hasn't had any problems ever since! Awesome service!!
  • AH
    Austin Hauck
    Feb 13, 2026
    5.0
    Thought my car was having severe engine problems and these guys figured out it wasn’t so serious also really nice to have pictures of what’s wrong sent to you instead of just taking someones word for it. Will be taking my Kia back to m1 auto for my next repair
  • AA
    Andrew
    Feb 6, 2026
    5.0
    No matter your opinion on current affairs - this shop and their mechanics are trustworthy. They provide pictures and videos of the problems and can knowledgeably repair them without worry. I trust them. Until I’m given a reason not to, I will not go to any other mechanic shop. It’s family owned and operated, it’s part of my community and they take pride in their work. I’m trusting them to service my vehicle that I will be living out of, part time, for my safety, reliability and ease of mind. The shop owner, Mike, will explain everything needed and doesn’t balk at getting a second opinion because he stands by their work and diagnostic results of his team. Stop searching for a mechanic to blame and start fixing your vehicle problems at M1 Auto. I stand by them and their shop. Thank you to the M1 team. 10/10.
  • OO
    Oliver
    Jan 31, 2026
    2.0
    I had an appointment at 9:00am this Saturday, arrived at 9:00, noticed no one was there and then saw the hours for Saturday listed as 10:00am - 2:00pm. After messaging the listed phone number, I left and came back at 10:00am, where I was told the services on my vehicle were expected to be done by 2:00pm. I called for an update at 1:05pm, left a voicemail, and wasn't contacted until 1:40pm, when I was told that my car was being put back together and would be done a little after 2:00pm. After sitting there for an hour, I asked about when they expected it to be finished. I was told it would be 10 minutes, plus a test drive. At 3:35, they came out to tell me it needed an additional service which I had to ask how long would take. I was told it would be another 10-30 minutes. I didn't leave the shop until a little after 4:00. I completely understand that when you're getting a vehicle serviced it can take longer than expected. That's fine. What frustrated me to the point of tears was the complete lack of communication about time-frames and what was being done to my vehicle. I felt utterly ignored as I wasted two hours of my time sitting in the waiting area. The services that were done to my vehicle were fine, the communication was terrible.

Frequently Asked Questions About M1 Auto Repair

What kind of auto repair services does M1 Auto Repair offer?

M1 Auto Repair provides a wide range of services, including basic oil changes, auto diagnostics, motor swaps, brake services, transmission repairs, auto air conditioning service, and more.

Are the mechanics at M1 Auto Repair certified and experienced?

Yes, the ASE Certified mechanics at M1 Auto Repair have over 10 years of combined experience.

Brand Certified Facts from M1 Auto Repair

This information is certified by M1 Auto Repair and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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