AutoZone Auto Parts

4.2
533 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W 7800 South in West Jordan, UT is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in West Jordan, UT or call us at (801) 280-1131.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4728 W 7800 S, West Jordan, UT
84088, United States

Hours

Reviews

4.2
533 reviews
5 stars
310
4 stars
126
3 stars
48
2 stars
15
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their helpfulness, while others, particularly the manager Barbara, received criticism for rudeness and unprofessional behavior.

Product Availability

Customers reported issues with product availability and incorrect stock information, leading to frustration.

Installation Services

Some customers appreciated the assistance with installation services, while others were disappointed when installation was not offered.

Staff Knowledge

Several reviews highlighted the staff's knowledge and ability to assist with specific automotive needs, contributing to positive experiences.

Overall Experience

Overall, experiences varied widely, with some customers expressing satisfaction and loyalty, while others reported significant frustrations.
  • JM
    Jesus Meneses
    Oct 30, 2025
    1.0
    ⭐☆☆☆☆ I had one of the worst customer service experiences ever at this AutoZone location. When I walked in, everyone looked at me with a rude attitude and no one even tried to help. I asked a question and was completely ignored. Then I showed them a photo of the part I was looking for, but just because the picture had the name of another store on it, they told me “this is not that store” instead of helping me check if they had a similar product. I clearly explained that I knew it wasn’t the same store — I just wanted to know if they had that part — but they still refused to help. Totally unprofessional and disrespectful. I left the store very disappointed. If you care about good service, avoid this location.
  • TG
    Thomas La Gray
    Oct 27, 2025
    5.0
    Amazing customer service! Jeff changed my battery when he easily could have turned me away. Thank you!!
  • JF
    Julie Fullerton
    Oct 23, 2025
    1.0
    Dont go there if you want service. Went there to recharge my car battery. Told us it would take 2 hours but when we came back 2 hours later, they hadn't even started the process. Waste of time.
  • KH
    Kyle Hylure
    Oct 15, 2025
    5.0
    The managers are super friendly and knowledgeable. Went in for some shocks on my focus and they didnt have any unfortunately but pointed me towards a store that did. 100% will be back. Very friendly employees
  • HB
    Heather Birch
    Oct 9, 2025
    5.0
    Jeff and his crew were super helpful! Got me the exact right product and even put the wiper blades on my car. I will definitely come back to this location!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in West Jordan, UT?

AutoZone Auto Parts in West Jordan, UT is open Monday to Thursday from 7:30 AM to 9:00 PM, Friday and Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts provides in-store pickup and same-day delivery services for your convenience.