Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W 7800 South in West Jordan, UT is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in West Jordan, UT or call us at (801) 280-1131.
Mixed reviews on customer service; some employees are praised for their helpfulness, while others, particularly the manager Barbara, received criticism for rudeness and unprofessional behavior.
Product Availability
Customers reported issues with product availability and incorrect stock information, leading to frustration.
Installation Services
Some customers appreciated the assistance with installation services, while others were disappointed when installation was not offered.
Staff Knowledge
Several reviews highlighted the staff's knowledge and ability to assist with specific automotive needs, contributing to positive experiences.
Overall Experience
Overall, experiences varied widely, with some customers expressing satisfaction and loyalty, while others reported significant frustrations.
JM
Jesus Meneses
Oct 30, 2025
1.0
⭐☆☆☆☆
I had one of the worst customer service experiences ever at this AutoZone location.
When I walked in, everyone looked at me with a rude attitude and no one even tried to help. I asked a question and was completely ignored. Then I showed them a photo of the part I was looking for, but just because the picture had the name of another store on it, they told me “this is not that store” instead of helping me check if they had a similar product.
I clearly explained that I knew it wasn’t the same store — I just wanted to know if they had that part — but they still refused to help. Totally unprofessional and disrespectful. I left the store very disappointed.
If you care about good service, avoid this location.
TG
Thomas La Gray
Oct 27, 2025
5.0
Amazing customer service! Jeff changed my battery when he easily could have turned me away. Thank you!!
JF
Julie Fullerton
Oct 23, 2025
1.0
Dont go there if you want service. Went there to recharge my car battery. Told us it would take 2 hours but when we came back 2 hours later, they hadn't even started the process. Waste of time.
KH
Kyle Hylure
Oct 15, 2025
5.0
The managers are super friendly and knowledgeable. Went in for some shocks on my focus and they didnt have any unfortunately but pointed me towards a store that did. 100% will be back. Very friendly employees
HB
Heather Birch
Oct 9, 2025
5.0
Jeff and his crew were super helpful! Got me the exact right product and even put the wiper blades on my car. I will definitely come back to this location!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts in West Jordan, UT?
AutoZone Auto Parts in West Jordan, UT is open Monday to Thursday from 7:30 AM to 9:00 PM, Friday and Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts provides in-store pickup and same-day delivery services for your convenience.
What types of products can I find at this AutoZone location?
You can find auto parts, brake pads, car batteries, car accessories, and after-market automobile parts at this AutoZone store.
What is the address and contact number for AutoZone Auto Parts in West Jordan?
The store is located at 4728 W 7800 S, West Jordan, UT 84088. You can contact them at (801) 280-1131.
Which brands are available at AutoZone Auto Parts in West Jordan?
The store carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is there a nearby Subway restaurant if I want to grab a quick bite after visiting AutoZone?
Yes, there is a Subway sandwich shop close to AutoZone where you can enjoy a meal before or after your visit.
Can I find automotive service centers close to AutoZone Auto Parts in West Jordan?
Yes, nearby automotive-related places include Oil Changers and Jiffy Lube for services like oil changes and automotive repairs.
Are there any parks near AutoZone where I can relax or take a break?
Yes, Park Village Park and Barney's Creek Park are nearby where you can relax before or after shopping at AutoZone.
Does AutoZone Auto Parts have a website where I can shop online or check product availability?
Yes, you can shop online or check product availability at https://www.autozone.com/locations/ut/west-jordan/4728-w-7800-s.html
How can I get in touch with AutoZone's customer service?
You can reach out to AutoZone customer service via email at customer.service@autozone.com or by phone at (801) 280-1131.