Business Details
About
Auto Repair ShopAuto Parts & AccessoriesAuto Accessories StoreAuto Air Conditioning ServiceTransmission ShopAlternator RepairBrake ShopEngine Rebuilding Service
Ace Auto Repair offers affordable services by some of the best mechanics in West Jordan, Utah. Whether you need an oil change, transmission repair, new brakes, your check engine light is on, or you need a whole engine replacement - our ASE certified auto shop is here to help! We offer free, written estimates for all our auto repair services. If you are looking for fast, friendly, reliable, and honest auto repair in the greater Salt Lake area, contact us for an appointment. All work guaranteed! ur mechanics specialize in exhaust and brakes, chassis and shocks, computer diagnosis, AC/heating, cooling repairs, engines and transmissions, electrical and starting, general maintenance and much more!
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.7
590 reviews
5 stars
527
4 stars
23
3 stars5
2 stars
10
1 star
25
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and communication skills of the staff, particularly highlighting Zach and Jake for their helpfulness and transparency.
Honesty
Many reviews emphasized the honesty of Ace Auto Repair, with customers appreciating the straightforward pricing and lack of upselling.
Quality of Work
The quality of repairs was frequently noted as excellent, with several customers expressing satisfaction with the outcomes and the thoroughness of the diagnostics.
Customer Service
The customer service experience was highlighted positively, with many customers feeling valued and respected, especially those who were concerned about being taken advantage of.
Pricing Concerns
While many found the pricing fair, some customers expressed concerns about specific charges being higher than expected, particularly for diagnostics and certain repairs.
- DDDRM32324 days ago5.0Always fair and quick service.
- BHBrian HollidayNov 13, 20255.0Friendly service. Honest staff.
- ZZzacherson21Nov 12, 20255.0Great place to bring your vehicle. Always upfront with costs and very informative
- PCPhillip CampbellOct 27, 20255.0The team at Ace Auto demonstrated exceptional professionalism throughout the entire process, from the initial detailed inspection to the final outcome. Jake provided me with regular updates on time and addressed all my concerns, putting my mind at ease.
- DEDebbie EggettOct 16, 20255.0I trusted them to find the problems and complete the necessary repairs. Which they did and found other problems from years of neglect by the previous owner. I found them to be honest with reasonable pricing. I recommend them and will be going back as needed.
Frequently Asked Questions About Ace Auto Repair
Are Your Mechanics ASE Certified?
A common question we hear is "what certifications do you have?" Our auto repair mechanics in West Jordan, Utah have an ASE certification. An ASE certified mechanic has obtained certification of Automotive Service Excellence. These are the industry standard when it comes to determining the level of skill possessed by auto mechanics. This certification requires passing a standardized, challenging, computer-based exam at a tightly monitored testing location.
What is a master mechanic?
In the automotive industry, many mechanics begin as a trainee or an apprentice. Over time, the mechanics earn various certifications until they become a master. A master mechanic status in the world of automotive maintenance and repair is earned through experience and certifications in the various skills required to master vehicle repair.
Do you provide a free written estimate?
Yes. We understand that everyone who trusts us with their business and their vehicle is expecting exceptional service at a fair price. In the interest of being upfront, transparent, and trustworthy with all of our customers, we will provide a free auto repair estimates of the cost of any maintenance or repair at the beginning of the service. Should anything change, we will contact you and discuss the situation with you prior to moving forward with the service.
Are the parts used covered by a warranty? What kind of warranties do you offer?
All of our parts come with a warranty. In some cases, these are included with the cost of the repair or the part. In other cases, these warranties are available for purchase. For more details, please feel free to call us and ask.
What does your auto repair shop specialize in?
Our mechanics specialize in a variety of auto repair services. These include, radiator repair, transmission replacement, fuel pumps, brake repair, electrical repair, oil changes, axle repair, routine tune-ups, and more.
Can I keep my old parts?
If we are replacing a part on your car, you are always invited to view the old parts if you would like. In many cases, this can be educational. You can even take the old parts with you; however, we may recommend against it if the part is leaking or otherwise dangerous.
What are my repair options and can you explain each of them?
We will always present you with options for your repairs. In some cases, we can define what repairs are required for the car to run versus what we recommend to improve its deficiencies. These repairs will depend on the damage or problems with the vehicle.
Do you offer any discounts?
Yes! From time to time we do offer discounts; however, we always have a discount oil change available for our loyal customers. The details are stored here. Do not miss out on our oil change coupons!
Do you repair small engines like lawn mowers, ATVs, etc?
Yes, we do offer repair on small engines for ATVs, lawn mowers, and other small vehicles. Please feel free to take a look at what we offer for small vehicles by reading the information that we have stored here.
Are the mechanics at Ace Auto Repair ASE certified?
Yes, the mechanics at Ace Auto Repair are ASE certified, which means they have passed a standardized test demonstrating their automotive service excellence.
What types of auto repair services does Ace Auto Repair specialize in?
Ace Auto Repair specializes in a wide range of services including radiator repair, transmission replacement, fuel pump repair, brake repair, electrical work, oil changes, axle repair, and routine tune-ups, among others.
Does Ace Auto Repair provide free written estimates for repairs?
Yes, Ace Auto Repair offers free written estimates at the start of any maintenance or repair service, ensuring transparency and fairness.
Can customers keep their old parts after replacement at Ace Auto Repair?
Customers are invited to view old parts and can take them home unless the part is leaking or dangerous, in which case the shop may advise against it.
Does Ace Auto Repair offer any discounts on services?
Yes, Ace Auto Repair offers discounts occasionally and consistently provides discounted oil change coupons for loyal customers.
What are the payment options accepted at Ace Auto Repair?
Ace Auto Repair accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
What are Ace Auto Repair's business hours?
Ace Auto Repair is open Tuesday through Saturday from 9:00 AM to 6:00 PM and closed on Sundays and Mondays.
How can nearby transit options like Jordan Valley (UTA station) help customers reach Ace Auto Repair?
Customers can use the nearby Jordan Valley UTA station as a convenient transit point to access Ace Auto Repair, making it easier to reach the shop without a personal vehicle.
What nearby amenities can customers visit after their appointment at Ace Auto Repair?
After visiting Ace Auto Repair, customers might enjoy nearby places such as Udder Joy Creamery, a local restaurant, or relax at Green Meadow Park in West Jordan.
Are there other automotive services near Ace Auto Repair for customers looking for alternatives?
Yes, nearby automotive services include Carbmaster for automotive repair and emissions inspection, and Any & All Towing for towing services, offering customers multiple options in the area.