Hometown Tire And Auto

Reviews

• SE

  Sheena Edwards

  Feb 25, 2026
  5.0
  I have been to this company twice for my oil changes. They are great priced and are pretty easy to get an appointment with, but the thing that I appreciate the most is their honesty. I thought I was going to have to get new brakes and scheduled that with my oil change last year, instead of scamming me and having me get all new brakes they were honest and told me I didn't need them. That to me is worth my loyalty as a customer because I'm these times it's extremely hard to find an honest mechanic and when you do they are definitely worth keeping. These guys are my go to mechanic for anything not covered by my car warranty. Thank you guys!
• IB

  Isaac Brimley

  Feb 14, 2026
  1.0
  I’ve been coming to Hometown Tire for years, but unfortunately I won’t be returning. Since the change in ownership, the service has really gone downhill. I was there for 4.5 hours for an alignment, and my time clearly wasn’t taken into account when I was billed. When I got home, I discovered the tie rod end lock nut wasn’t even tightened properly. Yet I was charged $100 just to remove one nut. Their prices are as high as everyone else’s, so I’d rather take my business to a shop that respects customers’ time, follows a schedule, and doesn’t overbook.
• KK

  Kim K.

  Feb 4, 2026
  1.0
  This shop used to be absolute best in town. Unfortunately, that is no longer the case. I’ve taken all my vehicles here for maintenance for years. When I called to make my appt they couldn’t find my account, no big deal at the time, stuff happens. I arranged to drop my car off the night before, leave my keys in the night drop and pick up after work the next day. My appt was early morning. I never heard from them, which is not the norm for this company. So I called on my way over there to pickup, she couldn’t even find my appointment. When I got there, my car was pulled partially into a full bay with techs scrambling to perform the basic oil change. They forgot my appointment. On top of that prices have raised over 30% since the last time I got my oil changed which is always done on schedule. Even with a “discount” for inconvenience it was $110 for nothing but an oil change. Would have been over $120 without the discount. They claimed it was the front desk lady’s first day, except she’s the same one who couldn’t find my account when I made the appt. Where is Brandon?? He was awesome. Ridiculous service, ridiculous pricing. I’ll be finding a new shop to service my vehicles. I paid too much for a rushed forgotten service. On top of that (just a petty annoyance) they knew I was in to lobby waiting , instead of saying “your car is ready now” they sent a text and didn’t say a word til I came to the counter. Petty, but also very poor customer service. I wasn’t going to leave a review except the daily texts asking me to was obnoxious so here you go, here’s your honest review.
• TE

  Teri Ellsworth

  Jan 29, 2026
  5.0
  Wonderful experience with the new owner and staff✨✨✨
• JD

  J Dub

  Jan 17, 2026
  1.0
  The only reason I gave them one star is because I couldn’t give them zero. Do not take your vehicle to this place. I had brought mine in for a timing chain job and over 30 days later I finally had to get it towed out of there to a competent mechanic. They openly admitted to having done the installation incorrectly and were going to have to restart the process. After 30 days all they could produce was a vehicle that ran worse than when I had brought it in. This place is notorious for bleeding you out on labor rate and parts. Completely disorganized. Terrible customer service. By far the worst craftsmanship I have ever seen. I always had to go down there to get an actual answer from anyone about my vehicle because they would never call me to provide updates. And when I would call down there they would just put me on hold and not pick up the phone again. Also when I would go down there to speak to someone in person they would make me wait 30 minutes or more before even speaking to me and then try to feed me a bunch of crap about why my vehicle wasn’t being worked on, what “unforeseen” delay occurred this time, or why it wasn’t ready yet. It finally got to a point where I had to start recording the conversations any time I went in there.This “auto shop” is a new low. Stay away. Stay far away.

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