Stephen Wade Toyota

Reviews

• SH

  Sharon Huber

  2 days ago
  5.0
  We had planned on going to a dealer in Salt Lake where we had purchased our last car but decided to check out Stephen Wade first We had a very promising visit with the dealership. Our salesperson , Quinn, was helpful, considerate and understood what we were looking for in our choice of make and model, pricing and trade in. We reviewed our options overnight and went back the next day to finalize the sale. The purchase process went much smoother than expected and when I had some concerns later, Quinn immediately called and answered those concerns so I was assured of a very good follow up by him I would recommend this dealership when purchasing a new car and in particular, Quinn Scott, our salesperson.
• CJ

  Cyndia Johnson

  3 days ago
  5.0
  I love the culture at Stephen Wade Toyota. Jessica helped us locate our Highlander and made the whole process pleasant and stress free. Thorough, efficient, fair, and always had time for our questions and concerns.
• BJ

  Bob J

  6 days ago
  1.0
  DON'T USE THEIR FINANCE PEOPLE Literally the worst car dealer I've ever been to. Very disgusted with Candice Abbott. Very crooked. We had two terrible experiences with this place. They kept us in their dealer all day and then they sent us home without completing the paperwork, pushed us off for a week or so, and then when we came to sign papers and we were ready to just get this thing over with they had slipped in all these warranties that are non-cancellable etc. In short, they will hose you going and coming, and they will do it every time. It's how they roll. Their service department is quite similar like waiting all day in the dealer for an oil change.
• MB

  Marta Boerger

  6 days ago
  5.0
  Every employee that we interacted with represented this dealership well. Tristen Allen, our sales person listened to what we wanted in a vehicle then explained the options available. He is knowledgeable and patient, then showed us our options. Moreover, he was very low pressure. We returned to this dealership several days later and purchased a RAV4 plug-in hybrid. Thank you again Tristen for making our car purchase seamless and low pressure!
• SC

  Stefano Cena

  Dec 29, 2025
  1.0
  The sales team was excellent, but the finance experience was very disappointing. We were quoted a 9.04% interest rate for an 84-month term despite having a 720–800 credit score. This is inconsistent with current market rates for well-qualified buyers and felt unjustified—especially after being told the rate would be better than what was quoted Saturday closer to 6.5-7%. but our bank was closed. While the sales team emphasized Toyota’s reliability (which we agree with), the finance discussion relied heavily on fear-based tactics on hypothetical future tragedies to push a $3100+ extended warranty, framed as “only $2 more per month.” In reality, this significantly increases the total cost, sales tax, and interest paid. At the quoted interest rate, most buyers would be better off paying out of pocket for a repair if one were ever needed on a newer Toyota highlander. Transparency matters in vehicle financing, and this experience undermined trust. If you finance here, refinancing elsewhere ASAP will likely save you a substantial amount of money.

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