Business Details
About
Car Wash
At Rocket Express Car Wash, we love clean cars & taking care of our customers! Whether you're in need of a quick wash or top-of-the-line shine, we offer a full menu of wash options to fit all budgets & car wash needs. Plus, our state-of-the-art express tunnels safely clean, shine, & protect your investment in just a few minutes! Plus, every wash includes FREE vacuums, towels & mat washers. Visit us today! Rocket Express is now cashless and accepts all major credit cards, debit cards, and Rocket Express gift cards.
Location
Hours
Reviews
4.6
1,452 reviews
5 stars
1,190
4 stars
105
3 stars
31
2 stars20
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, several reviews highlighted poor customer service experiences, particularly with management.
Wash Quality
There are mixed reviews regarding the effectiveness of the car wash, with some customers reporting unsatisfactory results and others expressing satisfaction with the cleanliness.
Pricing and Membership
Customers noted that while the pricing can be high, the membership options and promotions are seen as valuable by many.
Facilities and Amenities
The availability of free vacuums, towels, and other amenities received positive feedback, although some customers mentioned issues with cleanliness in the wash area.
- CSColby Sorenson5 days ago5.0Chris is awesome always going above and beyond. Best car wash in the area by a long shot. I have been bringing both of my Jeeps here for years and have been very satisfied.
- ENElizabeth NelsonDec 30, 20251.0This place used to be decent but I came here for the first time in a while and it smells so awful in the car wash that everyone in the car had to plug their nose until we were out. It smelled like mildew.
- DDD DettamantiDec 22, 20251.0Expensive and the Wash barely gets your car clean. No spray cleaners and the staff wont leave you alone about signing up for membership. Wouldn’t wash my car here if it were free. Go to shiny shell
- SLSarah LarsenDec 22, 20251.0This is the second time we have experienced a foul odor almost like sewage during our car washing experience, it smells so bad!
- GGGregorio GomezDec 17, 20251.0Review – Rocket Express Car Wash Today I visited Rocket Express Car Wash, and unfortunately I was very disappointed — not so much with the wash itself, but with the customer service. I paid for the $10 basic wash for my black Jeep. After going through the wash, the vehicle still had many dirty spots, which I understand can happen due to a machine error. I went back to the front window and politely explained the issue, asking if it would be possible to run the car through the wash again. The employee who assisted me — a woman who appeared to be of Tongan or Samoan background — was very rude, dismissive, and unprofessional. She didn’t even take the time to look at what I was explaining and simply told me to leave. I mentioned that I regularly leave reviews and rarely post negative ones, but this experience deserved to be shared. I respectfully asked to speak with a manager, and her response was: “I am the manager, and I don’t care about your opinion.” That response shows a complete lack of professionalism and customer service. My frustration is not with the machine — mistakes happen — but with how I was treated as a customer. I hope the owner or upper management addresses this situation, because this kind of attitude seriously hurts the business’s reputation. Very disappointed with the customer service.
Frequently Asked Questions About Rocket Express Car Wash
What services does Rocket Express Car Wash offer?
Rocket Express Car Wash offers a full menu of car wash options including quick washes, top-of-the-line shines, free vacuums, towels, and mat washers to clean and protect your vehicle.
What are the operating hours of Rocket Express Car Wash?
Rocket Express Car Wash is open Monday through Saturday from 7:00 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM, with special holiday hours.
Where is Rocket Express Car Wash located?
Rocket Express Car Wash is located at 11399 S Redwood Rd, South Jordan, UT 84095, USA.
What payment options are accepted at Rocket Express Car Wash?
Rocket Express Car Wash accepts all major credit and debit cards including American Express, Discover, MasterCard, Visa, and Rocket Express gift cards. It is now a cashless facility.
Does Rocket Express Car Wash include any free extras with the wash?
Yes, every wash at Rocket Express Car Wash includes free vacuums, towels, and mat washers for customer convenience.
Is Rocket Express Car Wash open on holidays?
Rocket Express Car Wash is closed on major holidays like Thanksgiving (Nov 27, 2025) and Christmas Day (Dec 25, 2025) but may have reduced hours or regular hours on other holidays. Please check specific dates.
Can I visit Rocket Express Car Wash and then grab a coffee nearby?
Yes, after your car wash, you can visit Starbucks nearby for coffee and refreshments.
What nearby facilities can I visit while my car is being washed at Rocket Express?
While your car is being washed, you can visit nearby places like Holiday Oil Company for gas, 7-Eleven for convenience needs, or MassageLuXe for a relaxing spa experience.
Are there any automotive services near Rocket Express Car Wash for additional car care?
Yes, nearby automotive services include Jiffy Lube Oil Change & Multicare for oil changes and vehicle maintenance, Sinclair Gas Station for fuel and auto accessories, and U-Haul Neighborhood Dealer for truck rentals.
How can I contact Rocket Express Car Wash for more information?
You can reach Rocket Express Car Wash by calling their main phone number at +1 385-853-8054.