Grease Monkey

Reviews

• DR

  Darcie Robinson

  5 days ago
  4.0
  Great service, quick service, nice guys. But this time they left a rachet under the hood of my car. Could have caused some damage but lucky nothing major.
• LM

  Lance Mortensen

  Nov 15, 2025
  1.0
  Horrible customer service. My wife went there to receive an oil change, we requested conventional oil and the technician turned away the business telling us they wouldn’t allow us to do anything but synthetic oil. Basically telling us that I know we are expensive. He could have at least mentioned that you offered a coupon online for $25 off full synthetic oil change and we would have done the synthetic. This location used to be really solid. Now it’s being run by punks.
• NA

  Nico Alba

  Nov 15, 2025
  1.0
  It's rare I leave a 1-star review but in this case it was justified. The team at Grease Monkey decided to fail my emissions test because the guy said the welding on the catalytic converter "looked custom and sketchy". The techs are apparently inexperienced and don't understand that: - most aftermarket cats will be welded. - emission tests are about whether OBD monitors are ready, passing tailpipe standards, and whether you have proper EPA-approved cats installed. - I had EPA-rated Magnaflow cats, professionally installed and welded by Fat Bob's Garage in Layton. - they should NOT fail people because they spot custom welding. I even offered to have him call and speak to the shop I worked with so he could talk to a professional about his concerns. The Grease Monkey manager refused to do this, and simply kept repeating that he's failing me and I have to go to some government office to challenge it. He made zero effort to assess whether his analysis of the situation was mistaken, or to talk to the shop that had recently updated my cats. Had he done that, the interaction would've been much more positive. They also printed out a paper with recommendations, saying I needed automatic transmission fluid when my car is a manual. Just another detail to show that they're inexperienced or not paying attention. Then, to top it off, he tried to *charge* me for the test. A test I actually passed as they're meant to be given, but one he decided to fail me based on his misguided idea that welded cats are bad. He even threatened to call the police if I didn't pay for their test. I took my car to Riverton Emissions down the street they agreed that you are NOT supposed to fail people for custom welding. As a resident of South Jordan and frequent customer, they really soured my view and I'll be taking my car elsewhere. A little effort goes a long way. Without a doubt the worst experience I've ever had with a business in the last decade.
• J7

  JD 7

  Nov 8, 2025
  1.0
  Been busy so haven't been able to get to the review but here we go... First time at a Grease Monkeys a couple weeks back. Dalton and his staff couldn't get the filter top off so my filter was not checked to see if it needed to be changed. Then Dalton dropped and lost a seal for the air intake. The part that attached together has been wobbly ever since and every so often I have to slide it back into place myself now which I'll address next time I do an oil change somewhere else. Dalton reassured me it'd be fine and wouldn't come loose but even in front of him it would come loose and it seemed him and his employee were just trying to get me out of there because they spent time looking for the seal he lost and ended up putting a random one which at first he said was the original one but then I got him to confess it was indeed just an extra one they had. Avoid this place. I know their reviews seem good and that's why I gave them a chance but they had no idea what they were doing all around it seemed working on a Volkswagon Jetta. Made me late for work that day and still having to slide the intake mount onto the hose every so often is annoying. I recorded a video of what happened with Dalton admitting they messed up in case anything breaks from the tubes coming undone because of the misfitted seal. Avoid.
• KK

  Kaylee

  Nov 2, 2025
  5.0
  These guys work fast and efficiently. They are truthful too - I went in for an oil change because my dashboard said it was time, but when they checked it was clean. They told me and reset everything for another thousand miles. I’ll be back because of their honesty and work ethic.

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