Need a rental car in Saratoga Spgs, UT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Saratoga Springs location today.
Many customers praised the friendly and helpful staff, highlighting specific employees who went above and beyond to ensure a positive experience.
Vehicle Condition
Several reviews mentioned issues with the cleanliness and maintenance of the vehicles, with some customers receiving cars that were dirty or had mechanical problems.
Communication Issues
There were complaints about poor communication regarding vehicle availability and rental terms, leading to frustration for some customers.
Rental Process
The rental and return process was frequently described as quick and efficient, with many customers appreciating the smooth experience.
Mixed Experiences
While many reviews were positive, there were notable negative experiences that highlighted inconsistencies in service quality and vehicle reliability.
BF
Brad Frank
1 day ago
5.0
Given several options of vans to rent. Had a great van to drive. The desk people were helpful in helping me decide.
SH
shawn hamilton
Feb 25, 2026
5.0
The Branch Manager, Rowan, demonstrated exactly what great customer service leadership looks like. When the original rental vehicle didn’t work for my needs, he didn’t make excuses — he made it right.
He stepped in quickly, was courteous and professional, and focused on resolving the issue without hassle. The replacement process was seamless, and I left feeling taken care of.
Excellent management and service. Five stars.
AZ
alex zalamea
Jan 24, 2026
5.0
It was a great experience, requested truck
It was nice and clean , had half a tank.
No problems .
AB
Ashlin “Eavesdroppers Welcome” Burton
Jan 20, 2026
5.0
Great service
SS
Stu
Dec 31, 2025
1.0
You tell me what this looks like and whether customer should be treated to such disgusting treatment. They did offer to upgrade me at a 3 to 12 dollar daily increase in cost and told me they would contact when one car was available but never did.
So then the owner tells me to go to that link which is just a general chat or call connecting to who knows where or who knows who. The staff know exactly all the details needed to know and not to push me to a completely out of touch person wherever not local.
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