Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone South 700 East in Sandy, UT is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Sandy, UT or call us at (801) 576-9870.
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unhelpful.
Product Availability
Customers appreciate the wide selection of parts and the ability to find what they need at reasonable prices.
Installation Assistance
There are complaints about the lack of assistance with installations, particularly for batteries and other parts, leading to frustration among customers.
Staff Knowledge
Some staff members are noted for their knowledge and helpfulness, while others are described as lacking basic skills or being dismissive.
Store Environment
The store is generally described as clean and well-stocked, contributing positively to the shopping experience.
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Shauna Fowler
Nov 3, 2025
5.0
I travel alone at 3:30 am and work out past the airport by amazon. My husband left out of town to work for the week. I did not want to be stranded so i purchased a new battery. The person helping me did not want to help me nor did the manager. The younger guy that came out with me needs training. He did not know how to secure the new battery or how to use the tools to clean off the cables or get a bolt off etc. Brayden just got to work and came right out and helped me. He has excellent customer service skills, polite went above what his responsibilites were to make sure I was safe when driving my car he secured the new battery and made me feel that i could trust not only his service but the company for which he works for. Without people like him you are worthless to the people you sell to. I hope you give him $20 extra bucks on his check and lots of recognition for making your company look good. He was outstanding and it’s the only reason i am giving this company 5 stars. The service i received before Brayden was not even a 1 star. Shauna
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AUDI IDUA
Oct 20, 2025
2.0
Never had a bad experience until I was helped by Richard W. Who is the store manager according to his name tag. Not friendly, customer service oriented, or polite.
I felt like I was disturbing him and was uncomfortable returning parts.
MM
Matt Meadows
Sep 16, 2025
5.0
I had to return a product that was incomplete from a different AutoZone to this store. They were quick, efficient, and helpful and they made the exchange without any issues. I'm very thankful and rate them high for turning a challenging situation into a win for all!!
GG
Gabriella Gardner
Aug 7, 2025
5.0
Brian M. helped me install my battery today, what a kind guy! He took his time and made sure my car was situated and I was safe to get on the road.
VN
Vy Nguyễn
Aug 3, 2025
1.0
The customer service so horrible and i feel like they don’t wanna helping the customer. So bad. The battery in my car was died when i stopped there. I bought the new one from them. I need them help and The guys have the black wool hat, he say he can’t do that, OK, i think when i remove the old one, he can help me replacement the new one i bought from them. But he say NO and said he can not do that, i can go anywhere else to do that if i want. OMG, so disappointed for the customer service from them. Not recommend to come this place. HORRIBLE, DISAPPOINTING, BAD CUSTOMER SERVICE