Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone South 700 East in Sandy, UT is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Sandy, UT or call us at (801) 576-9870.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being rude or unhelpful.
Staff Knowledge
Several reviews indicate a lack of product knowledge among staff, leading to poor customer experiences.
Product Availability
Customers generally appreciate the availability of parts and products, often finding what they need at competitive prices.
Installation Assistance
There are complaints about inconsistent assistance with installation services, with some customers receiving help while others were denied.
JL
Jared Antonio Garcia Lyons
Dec 22, 2025
5.0
Amazing customer service. The manager & staff were so friendly and helped me install a beam light on my car :)
JL
Juan Carlos Araque Álvarez
Nov 27, 2025
5.0
Excelente atención y buenos precios
SF
Shauna Fowler
Nov 3, 2025
5.0
I travel alone at 3:30 am and work out past the airport by amazon. My husband left out of town to work for the week. I did not want to be stranded so i purchased a new battery. The person helping me did not want to help me nor did the manager. The younger guy that came out with me needs training. He did not know how to secure the new battery or how to use the tools to clean off the cables or get a bolt off etc. Brayden just got to work and came right out and helped me. He has excellent customer service skills, polite went above what his responsibilites were to make sure I was safe when driving my car he secured the new battery and made me feel that i could trust not only his service but the company for which he works for. Without people like him you are worthless to the people you sell to. I hope you give him $20 extra bucks on his check and lots of recognition for making your company look good. He was outstanding and it’s the only reason i am giving this company 5 stars. The service i received before Brayden was not even a 1 star. Shauna
AI
AUDI IDUA
Oct 20, 2025
2.0
Never had a bad experience until I was helped by Richard W. Who is the store manager according to his name tag. Not friendly, customer service oriented, or polite.
I felt like I was disturbing him and was uncomfortable returning parts.
MM
Matt Meadows
Sep 16, 2025
5.0
I had to return a product that was incomplete from a different AutoZone to this store. They were quick, efficient, and helpful and they made the exchange without any issues. I'm very thankful and rate them high for turning a challenging situation into a win for all!!