Rivian Service Center

Rivian recommends the following maintenance be performed on time for all R1 vehicles. You can open a service request in the Rivian app or by calling our Service Support team at (855) 748-4265. Maintenance Intervals Tire Rotation and Multi-Point Inspection: every 7,500 mi (12,000 km) Brake Fluid Flush: every 3 years Coolant Change: every 112,500 mi (180,000 km) Drive Unit Fluid Change (2022-2024 Quad vehicles only): every 112,500 mi (180,000 km) If driving on salted roads: clean brake calipers every 12 months or 12,000 miles (20,000 km) Services Information Tire Rotation Rotation of all four wheels and tires (rearward cross pattern). Inclusion of full-size spare wheel and tire (if equipped) can be performed at an additional cost but is not recommended. This interval applies to vehicles with matching front and rear tire sizes. For configurations with different front and rear tire sizes, replace both tires on the same axle before the wear indicators appear on either tire. Refer to the R1 Tire Service Guide for important tire information and warnings. Multi-Point Inspection Examines interior and exterior of the vehicle to ensure normal and safe operation and replaces parts if necessary. Covers the following and more: Tire pressures and tread depth including spare (if equipped) Brake pad and rotor thickness Suspension wear and fastener torques including lug nuts Vehicle windows for chips and cracks Vehicle functions check Windshield washer, brake fluid, and coolant level check Windshield washer jets and wiper blades Brake Fluid Flush Replaces the hydraulic brake fluid in the vehicle braking system. Includes bleed procedure on all 4 calipers. Coolant Change Drains and refills coolant using a vacuum procedure. Drive Unit Fluid Change Drains and refills Model Year 2022-2024 Quad-Motor AWD drive units fluid. This procedure is unnecessary for Dual-Motor AWD configurations and all model year 2025+ vehicles as an integrated filter is monitored by the vehicle.

You'll be able to report vehicle issues and request a service appointment in the Rivian app or by calling the Rivian Service Support Team at (855) RIVIAN5.

The majority of vehicle service calls can be completed via Mobile Service including any repairs that don’t require a vehicle lift. We prioritize the safety of our technicians and owners by limiting repairs to what’s safe in a Mobile Service environment.